Customer Ratings & Reviews
- Model:
- CDD420P3TD1
- SKU:
- 6508241
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers consistently note the 24" Top Control Built-In Double Drawer Dishwasher's quiet operation and excellent cleaning performance. The dual drawers are frequently praised for their convenience, especially for smaller loads, and the ease of use is also highlighted. Many appreciate the flexibility offered by the two independent drawers. Overall, the product receives positive feedback for its functionality and user-friendliness.
This summary was generated by AI based on customer reviews.
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome customer service. Very helpful. Delivery went well.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .We’re glad to hear you had a great experience with delivery! If you’d like to share your positive delivery feedback with Best Buy, you can visit the Support Center at the Best Buy website or call 1-888-BEST BUY (1-888-237-8289). Lauren@CaféAppliances
- Pros mentioned:Noise level
Junk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quiet. Other than that it’s junk. It’s been replaced 3 times in the first year. Starts in its own and stays locked until service technician comes out to unlock and replace. Less than 1 star. Avoid this product.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .We regret to hear this. Please reach out to us (GE Appliances) via private message on Facebook, X, or Instagram so that we may learn more about your situation. Make sure to include your full model and serial numbers, any service confirmation or case numbers you have, along with a copy of this review.
Worth the wait
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took a while for it to come in, but it was worth the wait
I would recommend this to a friendBuyer Beware
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within first year, the cafe line has been nothing but a hassle. Replaced entire unit.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .We are sorry to hear you've had these issues with your dishwasher. This is not the ownership experience we want for you and your family. We know you said you replaced the entire unit, but if you still have your dishwasher, please reach out to us via a private message on GE Appliances social media, like Facebook or X and include a copy of this review, your model and serial number, address, email and phone number. Thank you! Joyce@CafeAppliances
Looks Nice but Doesn't Clean well
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice doesn't clean to well constantly need to rerun
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Thanks for sharing your concerns. To ensure the best wash and dry performance, the incoming water temperature must be a minimum of 120°. We encourage you to check the water temperature using a candy or meat thermometer placed in a cup. Turn the hot water on at the sink closest to the dishwasher and allow it to run into the cup until the temperature stops rising. Adjust your water heater if needed. We also encourage you to review the instructions online for cleaning the drain filter, filter plate and spray arm. If these suggestions don't improve the wash performance, please call Bodewell Service at 833-4BODEWELL (833-426-3393) to schedule a service appointment to have the unit checked by one of our highly-trained service technician.
Café - 24" Top Control Built-In Double Drawer Dish
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product! My wife loves the Double Drawer. Highly recommend for anyone who washes both large and small loads. Also, make sure to sign up with Best Buy Total Trch to get free install!
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello- We are so thrilled to hear your wife is loving your new Double Drawer Dishwasher. This is a stunning machine that offers 6 Wash Cycles so you can go beyond the normal wash and drying cycles. This has Fast Dry, Sanitize and Ultra Dry options. It also features a Water Leak Sensor that prevents potential overflows for greater peace of mind. A water sensor cancels the wash cycle before a floor can occur and alerts you with blinking lights and a tone. The sound dBA level is really low at 46 dBA for the single drawer and 46 dBA for both. We appreciate the tip on Best Buys Total Tech. This is really nice to have. If you have any questions at all in the future, please let us know. We are here for you! Thank you! Joyce@Cafe
My wife's favorite
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher needs to have 10 star's ratings my wife told let's get married again when i bought her this dishwasher. Thinking it about it.
I would recommend this to a friendNot easy to use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a floor model coz its discounted but it not easy to use. Dont dry properly.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .We would recommend searching your model number on our website to see the troubleshooting section in the use and care guide (page 23) There is a section there-"Dishes don’t dry" that lists helpful information that may help to remedy the situation. If you find though after trying the troubleshooting that you are still having trouble, then we would recommend taking advantage of your warranty and reaching out to one of our service technicians to diagnose the issue. They can be reached here-1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed.
Great dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Looks great with the matching set. I have never had a dishwasher before so this is a real upgrade
I would recommend this to a friendTwo drawer Café dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice 2 drawer dishwasher. Fair price, let's see how long it lasts.
I would recommend this to a friendLove!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the dishwasher and getting it installed was super easy with Bestbuy
I would recommend this to a friendCafe Double Drawer Dishwasher
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dishwasher added additional function and Beauty to our kitchen. This is the 4th CAFE appliance we have. Love this brand. The drawers are so easy to load and unload.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hi there! Your loyalty to GE Appliances is very much appreciated, and it's a pleasure having you in the Cafe family. We're so glad you all like the refrigerator, and we're sure it looks amazing in your kitchen. Take care! -Sylvia@Cafe
You should buy this somewhere else
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher works great, Installers damaged cabinets during install though. The buying experience, delivery(late), and support has been horrible. Buy local. No one in the store can help after the sale its just call 1-800-
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .We can understand how damage during the installation would be frustrating. We encourage you to reach out to Best Buy directly, by calling your local store, to further discuss your situation. - Julia@Cafe
Dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing service at the store in and out under 30 minutes
I would recommend this to a friendNew Dishwasher purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very satisfied with the purchase of this product. The salesperson was very helpful.
I would recommend this to a friendGe cafe
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GE Cafe did it again!!! I love the cafe series… a little pricey… but definitely worth it..
I would recommend this to a friendCafe Dishdrawer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our dishdrawer dishwasher from Cafe. The quality is unlike anything on the market.
I would recommend this to a friendhomeowner
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher is very nice. Delivery went well with a call the day before giving us a 2 hour delivery window. The installer did a good job.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Thanks for leaving a review! We're glad to hear delivery went well, and it's a pleasure having you all in the Cafe family. Enjoy! -Sylvia@Cafe
Bob L.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service was on time and professional. The works well 7 looks great!
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello- We appreciate you taking the time to send us your review! We are glad that you had a great experience with your retailers service. We hope you have now been able to enjoy using your dishwasher and all its great features. If there are any issues or you need anything in the future, please let us know. We are happy to help! Sincerely- Dianna@Cafe
Only lasted a year and a half
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked ok for 1.5yrs and then all the sudden both drawers wouldn't work.
No, I would not recommend this to a friend