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Customer Ratings & Reviews

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The comparable value price is $629.00

Customer reviews

Rating 4.2 out of 5 stars with 169 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 169 reviews
  • Rated 5 out of 5 stars

    Quick and Simple to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This espresso machine is easy to set up and perfect for making your favorite espresso drinks quickly

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Good day,

      We appreciate you reviewing your espresso machine. It's amazing to hear how easy it is to use and we're glad it makes your drinks quickly! This is a great product to have in any home. Thanks for choosing Cafe! Mike@Cafe cafe_appliances

  • Rated 5 out of 5 stars

    Works Well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to setup and use! We’ve been enjoying it so far!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the better espresso machines out there for a great price. The steam wand could have been stronger but I don’t know if any other machines in similar price range come close to the quality of this machine

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello- We appreciate your purchase and are so happy to hear you are pleased. We appreciate your feedback and are so thrilled that you are loving the quality and features. This is an awesome Espresso Machine and we are so happy you are loving it. If you have any questions in the future, please let us know. We are here for you. Thank you! Joyce@Cafe cafe_appliances

  • Rated 4 out of 5 stars

    I use it everyday now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing, the steam wand is basically unusable but boy do I love having an americano ready in 90 seconds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This coffee maker is love

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My partner loves his coffee maker, just press a pad and you're done.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello- Thank you for your review. We are glad that you and your partner are loving your new coffee maker. We hope it continues to be a joy in your home for a very long time. If you need anything else from us in the future, please let us know. All the best! Dianna@Cafe cafe_appliances

  • Rated 3 out of 5 stars

    Trouble with the grinder

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although i do like the looks of this machine itself, I have only had it 2 full days. On this second day it has already told me to 'ADD/STIR COFFEE BEANS". I did, thinking no big deal BUT it would never clear that message. I made sure I was using the correct bean (a medium roast) and had a enough beans in the hopper. I used the trouble shoot guide and STILL have the error message. What good is this if you cant clear the message to brew the drink??? Very frustrating. Most likely going to return this and go back to my other De' Longhi brewer which seems to be at this point, the better brewer.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi there, and thanks for letting us know about your experience. While we’re glad you like the look of our espresso machine, we hate to hear you’re having with an issue with an error message and aren’t able to clear it. That isn’t the performance we would expect, and we regret any inconvenience caused. The Add/Stir Coffee Beans message is meant to clear after the beans are refilled and you restart a new brew. More information about this message is available on page 11 of the manual. If you haven't yet used the troubleshooting in the manual specifically, that section does also discuss what to try for this message on page 19 – one of the provided tips is that cleaning the coffee grinder shoot may help. Resetting the unit by disconnecting it from power for a couple minutes before reconnecting may also help. If you need to view the manual online, you can do so on our Café Appliances website when you look up the model number and go to the product page. The manual does have information on the limited warranty on page 22 as well, if you aren’t able to resolve this and need to take advantage of that warranty. We hope this helps, and we’re always glad to assist if you have any other concerns or questions. All the best. -Sarah@Café cafe_appliances

  • Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving it so far! Moved from a pod based machine and am loving the built in grinder.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good coffee maker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the machine. I would give it 5 stars but it has 2 issues: 1 - coffee temperature is too low 2 - top buttons are too sen3

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Expresso!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tastes of expresso coffees every times and easy to operate.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      We're so glad you're enjoying the espresso machine! Thanks for sharing with us. -Sylvia@Cafe cafe_appliances

  • Rated 5 out of 5 stars

    Classy setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the coffee (Americano) or espresso drinker. Works great and last a couple days worth of beans and water so you don't have to refill everyday. It would be nice if you could leave a cup in there while it rinses into another spot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Espresso

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely best purchase I’ve made so far. I love everything about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Espresso machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and good coffee when you want it hot and quick! Frothing is easy and simple to do.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi. We're so glad you're enjoying the Affetto Automatic Espresso Machine and it's a pleasure having you in the GEA family. Thanks for the review! -Sylvia@Cafe cafe_appliances

  • Rated 4 out of 5 stars

    Pricey

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it's okay, but the coffee isn't as strong - you should only use medium roast, no dark roast beans in the machine. Overall, I didn't think it was worth the price.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello- Thank you for taking the time to send us your review. We appreciate you letting us know your suggestions and feedback as we use this information to send to our design teams and engineers so they may look at changes or improvements on future builds. Please let us know if there is anything else we can help with. All the best! Dianna@Cafe cafe_appliances

  • Rated 5 out of 5 stars

    great quality

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great machine eventhough my original got lost in shipping i had to get another

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi there! It's a pleasure having you in the Cafe family, and we appreciate you leaving a review. Having your appliance get lost in shipping can be stressful, but we're glad you received your espresso machine. Enjoy! -Sylvia@Cafe cafe_appliances

  • Best Buy Employee

    Rated 3 out of 5 stars

    Small Shots

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not bad. But it eats through so many beans for barely half an oz of espresso. Even after I used the app to boost it to a 1.5Oz. Still barely comes out with .75 oz Even after trying different water types and temps. Coming from a Nespresso machine I was thinking it would be an upgrade but it’s more of a side step backwards. Think I’ll be getting a more professional one instead.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello - Thanks for sharing your insight. We appreciate the valuable feedback about the beans, that we'll be sure to forward to our product development team. Take care. -Don@Café cafe_appliances

  • Rated 4 out of 5 stars

    ALWAYS “empty waste”

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s hit or miss! Working on a replacement right now with this company!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cafe

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Amazing coffee( late,cappuccino, espresso, americano) and easy to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee less Starbucks easy to clean and use once used to it

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Thanks so much for the 5-star review on your espresso machine. We're thrilled to hear that you like it. Thanks for making Café a part of your home! -Mikayla@Cafe cafe_appliances

  • Rated 4 out of 5 stars

    Nice machine and only Best Buy has silver one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish there was room for a larger cup/Yeti and settings for larger brew sizes. Everything else is good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick and Easy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine itself is great! I love it. Im still working on the app and getting it to work so that I can change settings. I do wish there was a way to change settings (not on an app)

    I would recommend this to a friend
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