Customers express satisfaction with the camera's quality, ease of use, and straightforward setup process. Many appreciate its compact size and clear picture. However, some users report issues with battery life, motion detection reliability, and night vision performance, along with occasional connectivity problems. A few also felt the price was too high for the features offered.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 452 reviews
Rated 5 out of 5 stars
It’s a very good camera was easy to install
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Didn’t take long to set up. The instructions were easy to follow
This review is from Canary - Flex Indoor/Outdoor HD Wi-Fi Wire-Free Security Camera
I would recommend this to a friend
Brand response from Canary
Posted .
Hi Remi, Thank you for your 5-star review and this wonderful feedback. We are very happy to hear that you appreciated the fast setup and easy instructions. Delighted to know that you are excited with your Canary Flex.
Best, Kayla
Rated 5 out of 5 stars
Safe and secure
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Our family feels a lot more safe with the Canary, bought another unit for my daughter.
This review is from Canary - Flex Indoor/Outdoor HD Wi-Fi Wire-Free Security Camera
I would recommend this to a friend
Rated 1 out of 5 stars
This camera is NO GOOD!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This Canary camera is NO GOOD! The device will not stay connected to the internet; always indicates "device offline". I initially thought it may have been positioned too far away from wi-fi base, but it doesn't work when sitting 1 foot away. I am confident the internet connection is not the problem because all of my Ring cameras and other devices work just fine, using the same connection.
This review is from Canary - Flex Indoor/Outdoor HD Wi-Fi Wire-Free Security Camera
No, I would not recommend this to a friend
Brand response from Canary
Posted .
We are sorry to hear that your Canary Flex is not working the way it should. We would love to help figure out what exactly is causing this error. Please reach out to us ([email protected]) so we can fix this issue and have your camera up and running properly. Kind regards, Kayla
Rated 5 out of 5 stars
Loved it
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this camera and it worked very very well. Highly recommend this.
This review is from Canary - Flex Indoor/Outdoor HD Wi-Fi Wire-Free Security Camera
I would recommend this to a friend
Rated 3 out of 5 stars
ok
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
There is a large lag time when selecting live presentation
This review is from Canary - Flex Indoor/Outdoor HD Wi-Fi Wire-Free Security Camera
I would recommend this to a friend
Brand response from Canary
Posted .
Hi Gary - thanks for the feedback. Hang with us - we are working on a fix to improve that experience in the coming months.
Rated 5 out of 5 stars
Very good
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This camara is exactly what I need thanks so much for everything again
This review is from Canary - Flex Indoor/Outdoor HD Wi-Fi Wire-Free Security Camera
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome, solid product
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy app, easy install, lots of info. Love it. Battery lasts weeks.
This review is from Canary - Flex Indoor/Outdoor HD Wi-Fi Wire-Free Security Camera
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent outdoor camera
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This new Canary camera is terrific and work great along side my other indoor cameras.
This review is from Canary - Flex Indoor/Outdoor HD Wi-Fi Wire-Free Security Camera
I would recommend this to a friend
Rated 5 out of 5 stars
Good product
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The camera and app work great. It works as advertised. No sneaking out of the house.
This review is from Canary - Flex Indoor/Outdoor HD Wi-Fi Wire-Free Security Camera
I would recommend this to a friend
Rated 5 out of 5 stars
Canary Camera Great For Anywhere.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great in or out of the house. HD viewing and reasonable yearly subscription.
This review is from Canary - Flex Indoor/Outdoor HD Wi-Fi Wire-Free Security Camera
I would recommend this to a friend
Rated 5 out of 5 stars
Great Camera!
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Product!It`s great for keeping an eye on things!
This review is from Canary - Flex Indoor/Outdoor HD Wi-Fi Wire-Free Security Camera
I would recommend this to a friend
Rated 1 out of 5 stars
Don't buy it!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This system is difficult to set up. I even bought another router to make it easier. Canary's support system is during regular business hours so I was unable to talk to a live person. Their set up website made it seem like I had to buy a subscription to make it work and then later I found out it could be free! The best thing I can say is that Best Buy stands behind their customers and helped me find a better product. Canary did refund my subscription since I was unable to make it work.
This review is from Canary - Flex Indoor/Outdoor HD Wi-Fi Wire-Free Security Camera
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Very good Video Quality
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good Quality but a little slow to wake up when you want to watch live.
This review is from Canary - Flex Indoor/Outdoor HD Wi-Fi Wire-Free Security Camera
I would recommend this to a friend
Rated 5 out of 5 stars
Great product will recommend to family and friends
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product will recommend to family and friends
This review is from Canary - Flex Indoor/Outdoor HD Wi-Fi Wire-Free Security Camera
I would recommend this to a friend
Rated 5 out of 5 stars
Wonderful
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s good for what I am wanting it to do I’m using it for indoors
This review is from Canary - Flex Indoor/Outdoor HD Wi-Fi Wire-Free Security Camera
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This works great. I purchased two of them. Very easy to set up.
This review is from Canary - Flex Indoor/Outdoor HD Wi-Fi Wire-Free Security Camera
I would recommend this to a friend
Rated 5 out of 5 stars
Works great!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy install and clear pictures! Perfect for outdoor!
This review is from Canary - Flex Indoor/Outdoor HD Wi-Fi Wire-Free Security Camera
I would recommend this to a friend
Brand response from Canary
Posted .
Hi there, We are happy to hear you are pleased with your Canary Flex. Thank you for being part of the Canary family. -Kayla
Cons mentioned:
Battery life
Rated 1 out of 5 stars
Poor product
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice idea but Very hard to recharge the battery. You have to follow colored prompts and takes hours to complete. Wouldn’t re-charge after 10 months.
This review is from Canary - Flex Indoor/Outdoor HD Wi-Fi Wire-Free Security Camera
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Good security with phone notification
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good security camera notification sent to phone
This review is from Canary - Flex Indoor/Outdoor HD Wi-Fi Wire-Free Security Camera
I would recommend this to a friend
Rated 5 out of 5 stars
Needed back-up camera
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased the first camera and decided to get one for outside.
This review is from Canary - Flex Indoor/Outdoor HD Wi-Fi Wire-Free Security Camera