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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 84 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers value the Canon imageCLASS MF642Cdw RFB's excellent print quality, ease of use, and wireless capabilities. Many appreciate its affordable price and straightforward setup process. However, some customers point out that the printer is large and that toner is not included. The high cost of replacement toner is also a recurring concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 84 reviews
  • Rated 4 out of 5 stars

    The printer works great. It’s a little noisy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works great. The menus could be a little better.

    I would recommend this to a friend
  • Cons mentioned:
    Toner

    Rated 4 out of 5 stars

    Good printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad printer, nice feature but the ink are expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    More than enough for anyone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for the refurbished price. It's probably overkill for home usage but it's nice to actually have everything in one. The printer looked brand new and completely unblemished. Generic cartridges are available for this printer too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer at a great price. No toner, but that is easy to get from many 3rd party vendors at a reasonable price. Even with that extra cost, its much cheaper than most color laser printers

    I would recommend this to a friend
  • Cons mentioned:
    Toner

    Rated 3 out of 5 stars

    No toner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit did not have any toner. Not even a starter pack. I went to store and they sold me a regular set for 1/2 price.

    I would recommend this to a friend
  • Cons mentioned:
    Toner

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a lifesaver especially in coronavirus the only down side is the ink can be expensive and I’m still trying to figure out it’s full potential

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Awesome deal on refurb

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is a beast. Quick and easy wireless setup. Print, scan, copy works well. The refurb came with full-size toner which makes it an even better value.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Just jams

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At least it prints. The document feeder never works properly, it must always have someone nearby to manually nudge the papers in. The UI is slightly clunky, and is prone to bugs. For example if I had a paper jam, I'd better restart the printer because unjamming it means nothing to the printer since it gets stuck in 1 operation mode.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Toner

    Rated 1 out of 5 stars

    Read most recent reviews before purchasing!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apparently, this used to come with full sized toners but they don't any longer. In fact, they tried to claim they didn't until I mentioned that there are reviews that stated otherwise. They refused to send any toners or acknowledge how misleading the information is. I pointed out it's false advertisement to have it state "4 toners are included" but they said in the "overview" section, it doesn't list toners in "what's in the box" so they are covered. I have no idea if the printer works well or correctly. I won't purchase toners from here and will avoid shopping here again. I'll get toners somewhere else at some point. The reviews are the final reason I made the purchase. Please make sure to click on the options to view "most recent" reviews rather than "most relevant" that automatically pops up. That way you can make a truly informed decision.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Amazing Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality, I highly recommend it to anyone looking for a Color Laser Printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the printer with the intention of using it to print things for my little one home schooling as well as two of her friends. So far the setup was fairly easy and printing using wifi is a breeze. The only issue I had was trying to setup the scan portion to my email. I had to google and YouTube several videos on how to setup this for my gmail account. Overall, I would recommend this type of printer specially the refurbished one to anybody. I’m very happy with my purchase so far.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Love my Canon printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Refurbished printer was perfect. Works great. Just a great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laser color printer there is at this price point.

    I would recommend this to a friend
  • Cons mentioned:
    Toner

    Rated 5 out of 5 stars

    Everything Works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refurbished Canon color mult function printer with full standard toners. Though no starter toners.

    I would recommend this to a friend
  • Cons mentioned:
    Toner

    Rated 1 out of 5 stars

    Website states it come with toner but it won't.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer beware if there is a promotion that reads includes 4 free items which are the toner cartridges for this refurbished printer it will not come with it, again it will not come with the toner regardless if the website states that it will. The printer is $249 and a full set of toner is $280 so in total $529 which makes no sense if buying this printer while not having the Canon toner already from a broken one already. I talked to customer support they were really nice but unable to do anything in their end, totally understandable however if you ask a store manager in person for the missing free items they are not giving away $280 of toner for their store, what's worst is that the listed promotion of the 4 free items which are the toner are gone from the website unless you took a screenshot, which I did not, so I'm am returning the printer .

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value color laser printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived about a week after placing online order, delivery delayed due to UPS issues. Printer was well packed, connected without problems to wifi, installed Canon software on my windows PC, printer was up and running in less than 15 minutes. Tested AirPrint and scan functions, worked flawlessly. Excellent color reproduction, highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Wireless office printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color prints are great quality cartridges installed easily high capacity printer

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Some Good and Some Not So Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has tried to charge my credit card approximately 15 times for the extended warranty. Can't figure it out. Printer works well but as others have said keeping it connected to wifi is virtually impossible.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. I bought this for home office use, it prints, scans, copies, has an automatic feeder, and can email you a scan. The only real issue I had setting this up was with emailing me scans, I had to get a code from Apple to bypass the double authentication.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing quality, replacing a brother printer. So far very happy

    I would recommend this to a friend
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