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Customer reviews

Rating 4.2 out of 5 stars with 73 reviews

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81%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the ease of use, tea quality, and adjustable strength of the iced tea maker. They find it simple to operate and clean, and they appreciate the ability to customize the strength of their tea. However, some customers have concerns about the fragility of the glass carafe and report instances of it breaking easily. Additionally, a few customers have experienced water leaking from the appliance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-73 of 73 reviews
  • Rated 5 out of 5 stars

    Great Iced Tea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Iced Tea maker works really well. You should try it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tea time

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Summer is here and this thing rocks...............

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Tea Maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just an awesome tea maker- Exceedingly Perfect

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this ice tea maker works great! Pretty sleek looking, too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, love glass pitcher. Would buy again .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Leaky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to purchase this. The first time I used it, it leaked. I got a mouthful

    No, I would not recommend this to a friend
  • Cons mentioned:
    Water leaks

    Rated 1 out of 5 stars

    dissapointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived with the water reservoir cracked and leaking. Called Capresso and was informed I would have to send it back to be evaluated Wrong. Returned t to Best Buy and bought another band.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tea maker arrived with the water tank leaking. Called manufacturer and was sent a new tank. Great I thought. Now I can make tea. WRONG. Put water and tea in the machine, plugged the cord in and the brewing process started without pushing the start button. After the brewing cycle stopped I waited about a half an hour for the machine to cool down and tried it again. Wouldn't start. The on button was kind of cocked. It wasn't packed well in it's box so I imagine it was damaged in shipment. Called the company again and was informed I would have to send it back to have it evaluated and then they would send me a replacement. WRONG. Took it back to Best Buy and purchased a Cuisinart DGB-650BC coffee maker. It makes great iced tea and coffee and grinds coffee beans. It was more money but I feel it was well worth it.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fragile carafe

    Rated 1 out of 5 stars

    What a waste

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fortune! Replaced the glass pitcher twice and then tossed the whole machine. Think of the as the jaguar Land Rover product of kitchen items. Looks gorgeous but dependability is a zero!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tea pot reservoir sometimes leaks. The tea pot itself is small. The glass pot feels like it is dainty. When carrying the tea pot, it feels like the glass handle is going to break off. It looks great with my stainless and black appliances. I am thinking of returning this item.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Water leaks

    Rated 1 out of 5 stars

    Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The canister leaks every time I fill it with water. It is in the base correctly. The pitcher is made of glass and it seems very delicate. I plan on taking this tea maker back and getting another one.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Smoking issue

    Rated 1 out of 5 stars

    capresso tea maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fixed tea in this maker the first week and it did just fine, but I use this tea maker the next week and if starting smoking and it would not work again took it back to best buy

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stopped working after 2 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tea maker stopped working 2 weeks after I purchased and started using it.

    No, I would not recommend this to a friend
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