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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 9 reviews

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78%
would recommend
to a friend

Customers are saying

Customers admire the American Gourmet 800 Series Charcoal Grill for its budget-friendly price point. It is considered to be an excellent value for the money.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-9 of 9 reviews
  • Pros mentioned:
    Assembly

    Rated 4 out of 5 stars

    Works as Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The grill was simple to assemble and works as it should.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for a few guys.............///////////////////

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective and Cheap material

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was disgusting-some sort of greasy substance inside the grill. Some of the nuts dont even fit the screws. Cheap plastic material that arrived broken. my unit didnt even have a serial number. warranty is no good-they made me run through tons of loop hole to get a new functional parts. Even worst the replacement for the wheel cap arrived crack again!! Ended up returning this useless trash. Will never buy their product again!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Assembly

    Rated 5 out of 5 stars

    Very nice grill!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This grill is very nice despite the low price. It was easy to assemble and easy to transport from the garage to the back yard for cooking.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grates are too short and fall into grill while cooking. BBQ lists to one side and can easy fall over. Poor quality. Save your money look for something else. After one use we were ready to throw it out

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great grill for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best grill for the money! I have used it twice and so far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and product! Perfect size and works very well!

    I would recommend this to a friend
  • Pros mentioned:
    Assembly

    Rated 5 out of 5 stars

    Great Grill for the Money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant on ordering this through Best Buy because of the one bad review but this grill had great reviews on other websites. Figured if it was the same grill, why not purchase through Best Buy since they were selling it for cheaper than the other websites. Item arrived a day early! :-) I was pretty worried because the box was torn and was coming apart but for the price, I figured if it's pretty much ok, I was going to keep it anyway. Surprisingly, everything was fine. Didn't see anything bad, although I haven't really looked it over in great detail. My son assembled it by himself and didn't seem to have a problem with assembly. I did notice it was missing some plastic covers for the left shelf but Im hoping Char-Broil will send me the missing parts but no biggie. I plan to try it out this weekend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Box was a bit beat up but grill was fine.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Box arrived a bit beat up but the contents were fine. Heavier than I anticipated and that's good. Can't wait to use it.

    I would recommend this to a friend
  • Customer reviews from Char-Broil, LLC

    User rating, 4.3 out of 5 stars with 42 reviews on Char-Broil, LLC.

    See all Char-Broil, LLC reviews
    Char-Broil, LLC
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