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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 18 reviews

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94%
would recommend
to a friend

Customers are saying

Customers regard the Charcoal/Gas Hybrid Grill positively for its cooking options. They appreciate the ability to switch between charcoal and gas, giving them more flexibility in their cooking methods.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-18 of 18 reviews
  • Pros mentioned:
    Charcoal, Cooking performance, Ease of use

    Rated 5 out of 5 stars

    WOWZA!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hybrid bbq unit is amazing.. took 3 hrs. to assemble without any leftover parts!! easy to use. Would be nice if it had a HANDLE for lifting/moving it on the 2 wheels.. Cooks wonderfully.. Charcoal is my favorite.. beware that the charcoal is single layer thus it burns off sooner than a standard 'pyramid' pile. I added a few coals when it was losing temperature during pork tri-tip BBQ.. not a big deal though.. still love the unit.. looking forward to gas bbq as well.

    I would recommend this to a friend
  • Pros mentioned:
    Cooking performance

    Rated 4 out of 5 stars

    Great! Grilling Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assembling was not that of big deal. Works just fine, being a hybrid can be used for gas and coal. so far ended up using only gas. Cooks great, loved it. Reason for only 4 star is due to some personal options which I expected this would have like the body/material of the grill is not as strong as I expected, grate wobbles little with a bit of allowance left don't know for what good reason, hooks were not added to hold brush, etc. But, putting all those wining aside :). Overall I am happy, loved it. Hope lasts long without getting rust next year. ;)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic hybrid grill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a great grill look no further! I purchased this from Best Buy on a one-day sale and I couldn't be happier. Setup took me about 90 minutes since I've never put a grill together before but overall it was pretty easy. The tray used for charcoal makes switching between gas and charcoal a breeze. Simply take out the metal inserts in the grill, replace them with the tray of charcoal and turn on the gas. Once the charcoal gets hot you turn off the gas and the charcoal stays hot for you to cook. Also, I really wanted a grill that has cast iron because I prefer that and I really love that on this grill. Highly recommended purchase and my wife loves that she doesn't have to cook every night anymore!

    I would recommend this to a friend
  • Pros mentioned:
    Charcoal

    Rated 5 out of 5 stars

    Nice grill.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used both the gas and charcoa poatlrts l and love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best of two worlds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't decide if I wanted a charcoal or gas bbq. I love the flavor of charcoal grilled foods but when I'm in a hurry I like a gas bbq for my party guess. When I saw this I was in Awe.....The perfect solution... THANK YOU CHARBROIL. AND THANK YOU BEST BUY FOR HAVING IT.

    I would recommend this to a friend
  • Pros mentioned:
    Cooking performance

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this grill. I hate the smell of lighter fluid, but love the taste that charcoal gives. This Hybrid Grill gives me the cooking options I want.

    I would recommend this to a friend
  • Pros mentioned:
    Charcoal, Ease of use

    Rated 5 out of 5 stars

    Perfect grill for my family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it i love it the perfect grill gas and charcoal very convinient easy to clean, best grill i ever had

    I would recommend this to a friend
  • Pros mentioned:
    Charcoal

    Rated 5 out of 5 stars

    Great overall grill for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We grill almost daily throughout the year. Love the burner for the summer so we don't have to use the kitchen at all. Also love that we can switch between charcoal and gas.

    I would recommend this to a friend
  • Pros mentioned:
    Cooking performance

    Rated 5 out of 5 stars

    Really great grill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were pleasantly surprised how wonderful this grill is and how it cooks the food. I would definitely recommend this grill to anyone. Best purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hybrid is the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This grill is versatile allowing you to cook either gas or charcoal rather easily. Haven't cooked fully with the gas yet but being able to light the charcoal with the propane was awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good value for hybrid bbq

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great flexibility for gas and charcoal cooking. Easy to convert and clean. The unit is not as study as non-hybrid bbq's with the same price point.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to put together sturdy and love the option of using gas or charcoal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great grill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my Father's Day gift and so far I have really enjoyed it. Like how easy it is to go from gas to charcoal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My ribs were awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this grill after much thinking, I am so glad I did! The directions suck to put it together, but when you get it there, and you get to cook on it, it's worth the time!---Heats up fast, cooks hot, I'm still learning but I love it, get you one, you won't be sorry!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Versatile outdoor cooking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Char-Broil cooker allows you to use propane gas cooking or charcoal cooking as well. You get the best of both worlds. Sometimes cooking food with charcoal has the best taste. You also have the convenience of quick propane gas cooking with no cleaning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great grill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grill is great but would be nice if best buy stores had them in stock easier to purchase so you can see and examine product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first major grill. I've used the combo gas/charcoal heating method and seemed to work well. Going to start really doing more these next few weeks during summer. I will say one thing, the instructions are TERRIBLE. If you're a grill master, I'm sure you can do something like this with your eyes closed, but I am not and there were some parts of the instructions that needed further explaining. Other than that, so far so good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No tank, but says it's included

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The specifications say a tank is included. Customer service representative confirmed there should be a fuel tank included. I didn't receive one, and now am getting the runaround from customer service.

    No, I would not recommend this to a friend
  • Customer reviews from Char-Broil, LLC

    User rating, 4.2 out of 5 stars with 5 reviews on Char-Broil, LLC.

    See all Char-Broil, LLC reviews
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