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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 50 reviews

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Rating by feature

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers frequently mention the easy assembly and affordability of the gas grill. Many customers comment on how simple it was to put together, while others highlight its great value for the price. However, a few customers have complained about missing parts in their orders.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-50 of 50 reviews
  • Rated 1 out of 5 stars

    Very cheaply made

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took about 6 hours to put together. Not very sturdy. Already having trouble with the igniter working and have only used it 3 times!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Great Grill

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Grill, the only reason why I gave it 4 stars is because the directions are a bit complicated in the first few steps, but after that piece of cake. I just made burgers on it, they came out awesome. Great grill for the price

    I would recommend this to a friend
  • Pros mentioned:
    Grill size
    Cons mentioned:
    Assembly

    Rated 4 out of 5 stars

    Great grill for a beginner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a first time home owner this grill was a great choice. It has a ton of space so grilling for parties has been great. It's overall size is a plus also. It fits perfectly on my smaller grill. The only drawback to this grill is the assembly. It took two people and two hours to put it together. Other than that for the price it is definitely a bargain!

    I would recommend this to a friend
  • Pros mentioned:
    Food warmer

    Rated 4 out of 5 stars

    As advertised

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provided lots of heat and good-sized cooking surface as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Food warmer

    Rated 4 out of 5 stars

    great grille for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall this is a great grille. You get alot of space for cooking and a warmer on the side to keep extra food warm

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Assembly

    Rated 5 out of 5 stars

    Great small grill

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great grill for the price just a little hard to assemble.

    I would recommend this to a friend
  • Cons mentioned:
    Assembly

    Rated 1 out of 5 stars

    Way too much assembly required

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just unpacked the FIFTY pieces of this grill, not counting the 224 pieces of hardware. There are NO assembly instructions included. I wanted a grill to cook on. If I wanted an assembly project, I would have bought a model car. Now I suppose I have to hassle with contacting Charbroil to try to get the instructions. Wish I would have gone to Home Depot.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Food warmer

    Rated 5 out of 5 stars

    it was a gift from my wife

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it does what it was mafe tl.do 5 years on buner is good for me it cooks food well i love it better then my old brinkmann that rusted out and that cost more so for the money it cant be beat

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Missing parts......BestBuy return policy?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mistake......didn't open the box due to bad weather and other projects, etc. Finally opened it after 30 days.......not a SINGLE nut, screw, washer, retaining clip, etc.......no hardware period. Hood hingers missing, front cover missing...........I'm totally screwed. BestBuy says too bad, 30 days is gone.....CharBroil making me jump thru hoops. WORST online purchase experience ever.......and I get at least 2 packages a week, and have for years.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Assembly

    Rated 1 out of 5 stars

    Do not buy it!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this grill thinking people here were making a big deal about the assembly part and I thought it wouldn't that bad! but oh lord! it came in 200 pieces worst than a puzzle!! it was missing parts and so on... I just ended up taking it back to the store.. don't waste your time!

    No, I would not recommend this to a friend
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