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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 241 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use, quality, compatibility, and how well this charging cable replaces the original Fitbit Ionic cable. Many appreciate that it's a reliable and convenient replacement. However, some users experienced issues with the connection's reliability and the magnet's strength. A few customers noted that the connection can be finicky and may require attention to ensure proper charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 241 reviews
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Desperate to get one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in Ballwin, MO when my son and daughter in law had a baby. I had left my Ionic cable at home in IL. I was at the nearest Best Buy when the doors opened. Several employees made sure I got the correct cable so my Ionic would continue to be charged. They even reminded me I had points to use!

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Ease of use

    Rated 5 out of 5 stars

    Reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fitbit Ionic charger works exceptionally well. It is easy to connect and disconnect with ease. It chargers the device very rapidly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Does what it's supposed to do!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a second cable to use while I commute. I don't trust after market cables. This one works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the fitbit and works as expected. It us easy to use and worth the cost..

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Fitbit - Ionic 3.1' USB Cable - Black

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed another charging cable,and this is an exact replacement, works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I bought it for. Still working. No complaints

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed
    Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Charging Cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works and charges the watch rapidly. The only down side is the cable looses connection depending on the way you lay the watch lays during charges.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 4 out of 5 stars

    Cable exceeds expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lost my cord and was forced to purchase another one. This is better quality than the original. It’s much more use friendly.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 5 out of 5 stars

    Works better than off brands

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought a couple of no-name replacements for this on Amazon. They work okay, but don't stay connected as good as the FitBit brand. I use the off-brand ones to carry around in my car for backup, but keep this one at home for full charging.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Cable - OEM for my Fitbit

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this cable as I was traveling and left my cable at home. This is now my extra charging cable for my Fitbit but is OEM so it works perfectly without issue. Thankful that Best Buy had them in stock.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Always nice to have a back- up charger...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traveled out of state recently and soon realized i had forgotten my Fitbit Ionic charger. All i needed to do was find my nearest Best Buy and i was back in business...lol...Now I have a back up charger.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fitbit Ionic Charging Cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this cable! I have had many different Fitbits and out of all the charging cords this one is the best. I love the magnetic piece that grabs a hold of the charging port. It's so easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Wasnt what I thought!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because I lost my cable that came with the watch. I was expecting a knock off but it looked like the one I lost and it works like the one I lost. So don't knock it until you try it.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Money saved!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Fitbit wouldn’t turn on and I tried my original charger. I did all of the troubleshooting and got nothing. I decided to try a new charger prior to purchasing a new watch and it worked!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Works as intended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You're only using this to charge your Fitbit Ionic (most likely because you forgot to bring it with you on vacation) and it's either going to work or not work - this one works!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 4 out of 5 stars

    Works great but pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, works great. Quality cable. Just a tad expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I tend to not realize my watch needs to be charged and it dies on me. I actually have two of these: one in the car and one in the office.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Just like the one that came with my Fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to have a second charging cable for travel. I put it in my suitcase so I don't forget it. Works same as my factory cable that came with the Fitbit

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good replacement charger. It does well. Unfortunately the watch sucks. Only if the watch was as good and reliable as the charger.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charging cable was a life saver when I was traveling and forgot to pack the cable that came with my watch. It functions as well as the original cable.

    I would recommend this to a friend
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