Main Content

Customer Ratings & Reviews

CHEFMAN - 2.5L Analog Air Fryer - Black-Angle_Standard

Customer rating

Rating 4.3 out of 5 stars with 1649 reviews

88%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 1,649 Reviews
  • Rating: 4 out of 5 stars

    Great! Healthy cooking!

    Posted
    Shar
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love this air fryer! I have used it about 6 times so far. The suggested cooking time is not accurate. When cooking chicken pieces, I've made it 3 times so far. It says 30 minutes, but I find that an hour is more accurate for it to be fully cooked/more crispy. I could fit about 5-6 pieces of chicken at a time.The max setting on the cooking timer is 30 minutes then it turns off, so I have to set it for another 30 minutes. The first 40-45 minutes set it at 360 degrees, then last 15-20 minutes I turn it up to the max setting which is 390. It taste like baked chicken with a fried chicken crunch.. I've also made hot wings, fish, chicken nuggets, fries. I usually use cooking spay on the bottom of basket before I put the food in, then spay the top of the food the last 10-15 minutes of cooking.Its suggested to add about a spoonful of oil in the bottom for more crunch, but i don''t feel it helps, it just sit there I feel the cooking spray is better. I read other reviews before buying, so far, I haven't experienced any rust or peeling on the bottom/cooking surface. To clean i wipe with soft side of sponge only, no abrasive products! If food is stuck on it, soak bottom part of the pull out basket only in another contains with warm water, 10 minutes max. It usually soften up by then and wipes off easily. NEVER SOAK/ PUT THE BOTTOM HALF OF THE PULL OUT IN WATER!! If food is stuck on that inside part, I have put maybe 1/2 cup warm on the bottom to loosen the food then soak it up with sponge and wipe clean. I NEVER LET WATER TOUCH THE SHINY METAL PARTS INSIDE!!! To be clear. It's 2 parts to the pull out bottom. When you pull it out, it's also a basket that you take out that part.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect For a College Student OR Family

    Posted
    CollegeGradAlmost
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is a Fantastic Air Fryer! My friend had one of a different brand and raved about it. I saw this one & ordered right away! This one is substantially larger & could easily accommodate a meal for a family. It heats up & actually cooks incredibly fast. Everything comes out thoroughly & properly heated. I have used it for the usual chicken wings, fries, potatoes, shrimp, etc. But what inpressed me was when it reheated my leftover pizza slice without any burning or scorching! I hsve evn chosen this over my toaster for my breakfast Toaster Scramblers (like Toaster Strudels but with egg, cheese, bacon/sausage!) Its only been a month so I'm still experimenting but I have zero doubts in its performance! As you can see, it doesnt take up too mich counter space; it has a quick temperature/time guideline on the top along with a handle for easy placement if you choose to not store on the counter. The front display is self explanatory meaning little to zero confusion upon usage. The handle on the tray is very sturdy and doesn't feel cheap. There is a little button with a clear cover that allows the user to lift the frying tray out of the canister. It comes with a mini recipe book to give you a jumpstart of inspiration & I they are actually pretty good! Not pictured but it has a special code that gives you access to the online community that has tons of recipes! All in all, Yes! Get this! Whether you are a Pro or Novice in the kitchen, tech savvy or technologically challenged, or are single or feeding a crowd! Very effective, Easy to Use & Clean, and Overall...a great addition to anyone's kitchen!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Wait For it to go on Sale

    Posted
    Sharkly
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I've actually used this quite a bit so I think my review is fair. First, this little guy is super easy to use. Put stuff in the basket, turn the knob and let it cook. Cleanup is also super easy. It says dishwasher safe but the most I've had to do with the non-stick surface is hot water and maybe the soft side of the sponge. This is basically a tiny convection oven. If you don't have a convection oven then this is really a nice way to experience the benefits. However, I have a convection oven so I am familiar with the concept. In my opinion this is not an actual fryer like what they try to say. In order for anything to cook to a "fried" result, it has to be turned up to the highest temperature setting and it has to have a lot of its own fat or oil. For example, fresh chicken wings or tater tots (really great tater tots) can be crisped up just fine. However, if you want to make fresh french fries, you will probably be disappointed even if you toss them with oil before you start. I also tried some deep fried favorites like egg rolls, breaded zucchini and mozzarella sticks but none of those worked very well at all. It makes a good re-heat unit if you don't mind waiting a lot longer, even at the highest temp, for your food to get done. I would much rather re-heat a slice of pizza in this than a microwave for example. It works great for baked foods you would normally make in an oven like stuffed potato skins, chicken breast etc. because like I said, it's just a small convection oven. The really great thing is if you would normally heat up the oven to bake chicken, you can do it in this little oven and not heat up the kitchen and it uses less energy than using the big oven. Bottom line is that I like it, but don't expect it to "fry" anything like good old fashioned oil. It's nice to have and I'm glad I got it, but if I had paid full price, it would have been packed up and taken back.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Air Fryer!

    Posted
    GMiller
    • My Best Buy® MemberMember

    I had been looking out for an air fryer. Best Buy had on sell for $39. Figure I would give it a try. I loaded up the bin with frozen steak fries for my first use. The steak fries did not turn out too well. Next time will spray them will cooking oil. Next, I fried up some brussel sprouts, sprayed oil oil, seasoned with salt and pepper. They turned out ok. Next time will try boiling the Brussels sprouts, let cool, then get. Fried chicken was next up on my test. I coated flour over the chicken, then dipped in egg mix, then seasoned flour mix. Placed the chicken in Air Fryer bin, sprayed with olive oil. Cooked for about 20 minutes,  then turned the chicken over and cooked for another 5 minutes. Chicken came out fantastic. Almost as good as deep oil fried chicken. Could not even tell the difference of chicken not being fried in oil. Seen some bad reviews of this product. Time will tell if this product holds up. Some have said the metal chips. So, I will wash carefully. Others have said died after a couple of uses. So hope mine last. I would have to give this product 2 thumbs up. Beyond my expectations for my first use.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    The basket peels after a few uses

    Posted
    VAGir214

    I bought this product through Best Buy. The basket started peeling after about a month's use. The unit works fine, but the basket peels. When I contacted Chefman to see if I could purchase the basket alone, I received a series of messages asking me for pictures of the unit, for what I used to clean, etc. They kept saying I could order a basket, but in the end, after a week of emails back and forth, they finally just tell me to take the unit back to where I purchased it. I could have done that on the 1st day. Instead their customer service wanted to exchange emails but did not want to answer my questions and had no intention of sending me a basket, whether I paid or not. The problem is, since the basket peels after so few uses, I will have to replace it more than once without taking the entire unit back.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Horrible quality and bad customer service

    Posted
    rlucausa

    I purchased this Chefman Express Air Fryer from Best Buy ebay. I absolutely love this fryer but just over a month of use, the try door on the fryer try won't close properly so the unit won't turn on unless I place something that pushes in the try door. Also the tray paint is starting to peel and rust after every wash. Best Buy refused to process my exchange since it's just over 30 days from the purchase and asked to contact Chefman for replacement. Chefman warranty department gave me the run around and still exchanging emails after almost two weeks even after I send them the picture as proof. As of today, I'm still waiting for Chefman's response on the replacement. I would recommend not to buy this brand and go with another brand.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    read the other reviews ,, they are true too

    Posted
    OldGuy90
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Essentially very happy with the way this cooks ,, and would only cook certain foods with this air fryer ,, and not food that will crisp or burn to stick on the basket .. Because of the surface coating ,, I don't want to scrub as you don't want to wear it out as typical of teflon pans ,, but don't think this is teflon Cleaning the basket is the hardest job because of the holes ,, but that is the reason for why it does certain food really good,, and the best example is frozen french fries with essentially no work .. and if the food does not stick ,, sponge soap will do it very simple .. so my comment of hardest job is really a simple job , really I have convention ovens but they just can't do it the same ,,, the airfryer circulates concentrates the heat around the food to cook ,, it basically cooks single items at a time and basically enough for 2 , no problem and very simple to use got this at sale price of 60 ,, plus more off with bb rewards .. and I do prefer the mechanical timer knob and mechanical heat control ,, as oppose to electronic controls ,,, because of break down ,, I likely can fix the machanical issues ...

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very Affordable for the Curious at Mind...

    Posted
    3beesmama
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Late night infomercials sparked my husband's curiosity, but we were both on the fence when it came to the pricing on the air fryers we had seen. This model sat next to a $200 Phillips model at our local Best Buy, so we compared the two in size and features, which appeared to be the same. Our best guess was that the more familiar name is what contributed to the price difference, not to mention the fact that other stores were selling this model for around $100+/-, so $70 was the most affordable if we were ever going to try this new way of cooking out. We're giving this 5 stars because it delivers healthier "fried" food just like all the other more expensive models promise, but for more than half the price! These days it seems to cost so much more to eat and live healthier, so kudos to Best Buy! The fryer itself is easy to use and comes with instructions that are easy to read and understand. We started off with the basics- french fries and chicken nuggets, lol, but there's so much more we've yet to try! My best tip would be to expreiment with different items and amounts. Our fries were much crispier the second time around by putting less in the drawer part, so I think it's safe to say that you'll find your favorite items cooked to perfection through trial and error. It's certainly worth your time for the price you'll pay to eat healthier...and oh yeah, clean up is a piece of cake since there's not grease splatter from cooking or spills trying to store grease for future use!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Poor product and service

    Posted
    Jamielw232

    I recieved this as a Christmas gift after my fiancé saw the positive reviews. I couldn't be more disappointed. It only worked 4 times then shut off in the middle of use. At first we called Best Buy itself because it says that geek squad can fix or replace it and we're told to bring it into the store. Well the man at the counter looked at my fiancé like he was crazy and condescendingly told him that's not something they take care of there and to call the company. I was told by the first person I talked to that this was a common problem and that there was a 'bad batch.' They took my information and email address to begin the replacement process, which was 3 weeks worth of emails asking for the same information I gave in the first phone call followed by a written form I had to send in also with the same information along with paying to ship it back! Still no replacement in sight. Horrible product and customer service. I don't even want a new one at this point.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Best kitchen gadget to come out in many years!

    Posted
    NickJames
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I've been wanting an air fryer for a long time, but money has been tight. Got this unit because of the great "Deal of the Day" price. The unit itself is of decent quality, you can tell it's not a high end model, but it works great! The parts are dishwasher safe, but that doesn't clean it very well in my experience. Anything you would normally deep fry is great in this thing, best part is no oil! I recommend hot pockets in an air fryer, 15 mins @ 350 degrees from frozen and they come out perfect, even better than in a toaster oven. I make a lot of chicken breasts in there. I coat the chicken in egg wash, then plain bread crumbs from the canister. Comes out crispy on the outside (like shake n bake), and juicy on the inside. You have to play around with cooking times depending on portion size and desired temp/texture, but it's always good to use a meat thermometer to be sure. Don't even think about it, just buy this thing!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Good while it lasts...

    Posted
    gugii
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this almost a year ago, and it worked pretty good for about 3 months. Then one day it just didn't turn on anymore. I got in touch with manufacturer, and while they said they would replace the item after I filled out a form, the whole process took about 2 months to complete (not including shipping time). Their replies would take weeks at a time, and they would make the same information/confirmation request multiple times. When I finally did get the replacement, that one too stopped working after 2-3 months. That being said, while it was working it did a good job, if anything it usually took a little longer to cook than instruction time, but not too much. It would be nice if the quality was better so as to make it last longer than a few months. And even though it is a lower end item at $100, I would expect it to last at least the full year.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Overall a great purchase

    Posted
    Flipside4
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Picked up this air fryer while on sale, and not regretting the purchase. Was not a believer in this whole air fryer fad, but after a week of using it, my opinion has changed. While it does not completely prepare food like it was deep fried, it sure does come close. The textures and tastes of the food comes close, but you can tell after the first bite that it wasn't really deep fried. All and all, this is a great purchase, and would recommend this to anyone looking to get a solid air fryer that isn't the top of the line such as those going for over $250. This products only down fall is the size of the basket, it can make about a serving or two of food, but anything bigger than that would take extra batches. Great for a couple or to make those pizza bites for snacks, but making a whole meal for a family of 4 or more, you'll need to go for the larger sized air fryers.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    !AWESOME! leave the grease and oil mess elsewhere-

    Posted
    Lisa
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I prepared egg rolls, chicken tenders, onion rings, fish sticks/flounder , even waffles all items were frozen without thawing out first. All of the items were awesome and no greasy mess, no oil, no concern with dealing with disposing cooled and yucky oil like usual deep fryer we HAD been using for so long like many people still do. I prepared steak fries tonight and we didn't like those but I only cooked them for 15 min at 350 so that's probably the reason, they were not good, (not crispy not done inside) but everything else, oh my gosh...wonderful. My husband thought I prepared those different items and used the deep fryer. NOPE...no more deep fried unhealthy foods, no greasy/oily mess, no more grease splatters! The unit is very quite, it doesn't smell up the kitchen at all and no steam, no nothing comes out of the machine. I would hand wash the basket and tub, I would also line under the basket with foil, easy easy clean up that way. Its awesome-

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    The brand has disregard with the customer

    Posted
    BarbaraM

    I bought this airfryer on last black friday, and the appliance worked well for 7 months. After that the airfryer stopped to working with no reason. For more than 2 months I am being try to contact the Chefman that is from RJ brands by email and phone, also I was let a lot of messages on the phone. How I did not have any answer I went at best buy and also they tried to call the chefman by phone, but we continue with no answer. Now I have just more few days with my 1-year warranty from chefman, they didn't call me back, so I suppose the RJ brands and Chefman disrespecting your customers. So if you thinking to buy something from this brand, DO NOT BUY. BarbaraM

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    GREAT for anyone looking for a healthier lifestyle

    Posted
    HealthNut
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Over the years, I have gone on COUNTLESS "diets" hoping to lose weight. I would lose weight quickly but I could never sustain the results because I love eating fried food. This air fryer has changed my life as I am still able to enjoy my favorite meals such as fried chicken and fried fish without the added grease. If I'm making fish or a fattier piece of chicken, I don't even need a drop of oil to get crispy results... I just add maybe a tablespoon and a half or 2 of this seasoned breading (the one that I use is by House of Autry). If you enjoy fried food but you want to be able to stick to a healthier lifestyle, I truly encourage you to get this machine! One thing that i will say, this isn't a "speed cooking" machine as it can take as long as it would in the oven but it's so convenient.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    I wish I could give it a 0

    Posted
    Janny
    • My Best Buy® MemberMember

    Do not buy this! I read all recommendations and purchased it a year ago. After only a few months I noticed the coating on the basket has worn off from scrubbing food off. No response from company about what kind of metal is underneath. Very difficult to get food particles off, after all it is an air fryer, so no fat is used. I would soak for days before washing. So your choice is gross stuck on food particles or cooking on an unknown metal after coating comes off! Unacceptable!

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Use this rather than oven to heat crispy foods.

    Posted
    RunnyNose
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This device has been handy for cooking battered shrimp for two, where it would have been unnecessary to heat the oven to cook a small amount. (Oil wasn't necessary either, which is a relief for someone who rarely gets to splurge on fried foods.) This device nicely reheated hand-cut french fries taken home as leftovers from a restaurant. Fried restaurant food doesn't get taken home, normally, because it never re-heats correctly, but trying the fries was an experiment. The Chefman did well (crispy fries, not double-dipped oily chewiness) and has seemingly solved the "mushy left-overs" dilemma of refraining from taking doggie bags for certain items. This item cooks small amounts, so multiple batches are necessary if there are a lot of appetizers to be made.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Not A Fryer, but still good

    Posted
    AgentK
    • My Best Buy® Elite MemberElite Member

    If you have never owned an air fryer before there are two things you need to understand before you buy. First, the taste and consistency will come out much as it does if you apply oil to something and bake it. Second, most items take at least 10 minutes to cook a single batch, if not longer. I would not recommend this to replace your fryer in the kitchen, however more of a healthier alternative to cooking foods that don't necessarily need to be fried in oil for best results. Overall I am pleased with this air fryer and would recommend it to anyone once they understand the difference in cooking methods between this and a traditional fryer.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Poor quality poor customer service

    Posted
    NeveratBestBuy

    I purchased this item from Best Buy and it completely stopped working in less than 60 days about 45 days to be exact. As ALWAYS! Best Buy does not deal with returns they push you back to the manufacturer (terrible service from the gal at Best Buy) . I will never buy from this store again I am done with their pay for every little thing, questions, or returns policy! why do I have to pay extra to warrant this product for more than 30 days? It should just work you would think. CHEFMAN is even worse in regards to customer service I have been trying to call for two days and each time it goes straight to voicemail. I have emailed, left messages and no reply. Cheap product terrible service!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing

    Posted
    JuanMagsalin
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    As soon as I got this today, I immediately used it. It's self explanatory - it has pictures on the lid with recommended times and temperature. The fries tasted like McDonald's and the chicken nuggets also turned out amazing. I made corn dogs, steak fries, and reheat left over chicken wings. Everything came out awesome. The only thing missing was the grease My house didn't smell like nasty food or grease from traditional fryer. Always follow instructions and do not scrub the basket. It has Teflon coating which only need to lightly remove from the basket. I opened the basket up a few times to shake everything so it cooked evenly. Make sure to preheat for 5 minutes each time you use because it makes a significant difference and even states that In the manual.

    I would recommend this to a friend