Customer Ratings & Reviews

I love it order it during a GeForce gtx promo and got shadow of war free looks great runs great I'm not to sure about hearing during gaming yet but so far I'm not disappointed they always have been there when I needed something I tried the other cyber co and didn't work out so well

Love this pc. Bought it for gaming and it does everything i want to do. Everything is super fast & smooth. Only con i think this pc has is that it does not have bluetooth.

This computer is certainly beefy enough to run anything and everything, not that it matters anymore since its been discontinued, but nonetheless very powerful. A big takeaway was the price point though, the 9th gen K series processors are much more powerful, and substantially cheaper.

The machine I received: i9-7900X, 32gb ram, 480gb SATA SSD, 2 TB hard drive, MSI X299 Raider MB, Win 10 home. All components are name brand. The case is a white InWin. Had minor problem installing a U.2 SSD in drive cage, there was insufficient room for the cable to make a downward 90 degree bend, got it in by unscrewing the drive and sliding it to middle of drive bay. There is barely room for a 90 degree SATA connector. Happy with performance. One voice call to customer service went well, helpful, knowledgeable and enthusiastic. Contrary to the product picture, the CPU is cooled by a 240 (2 fan) radiator / AIO pump/water block. Check MSI website for full MB specs.

I would have thought that all computers came with a WiFi card at least, but for this one. I was wrong. You will need to buy a WiFi adapter if that is the way you want to connect to the internet. Still working fine 2 months later

Do not buy this. My computer malfunctioned within only a week of the item being delivered. I've seen other reviews where something similar happened with a Cybertron pc. These computers are way too expensive to be malfunctioning so frequently. They offered to run diagnostics on it, but since they're located in the middle of nowhere, it'll take at least 2 weeks to send and get back, but by then the Best Buy return period expires, so if there's still something wrong with it, getting a refund will be an issue. I had to return mine. Although I will say their customer service is good, and I appreciate the willingness to help. Unfortunately, when the computer fails so soon after purchase, it leads me to believe there needs to be a better quality assurance process

Time for some honesty. The first Cyberton CLX Gaming Desktop, I purchased, stopped working properly two hours after plugging it in and setting it up. The PC began rebooting and shutting down repeatedly and even rebooted during the full PC Reset and corrupted the Windows 10 OS. I packed it up and returned it to Best Buy only after I used my cellphone to record the PC malfunctioning which I showed to the Returns Rep. Also, the mouse that came with the PC had something large rattling around inside it. I looked to purchase a different brand but other brands were higher in price and had less features so I exchanged the PC for the same model, hoping for the best. After getting the second Cybertron Gaming Desktop home and unpacking it, I was astounded! It came with Wifi and Bluetooth which it originally shouldn't have! A much stronger graphics card, a huge MSI Duke Branded OC 1080TI Nvidia Graphics Card with 3 fans, 3 additional chassis fans and 1 exhaust fan. The first PC came with a cheap looking Acer Nvidia graphics card with 1 fan and no bluetooth or wifi. Maybe the the company added bluetooth and wifi to the second PC for my troubles with the first PC. NOW, I CAN'T BEGIN TO EXPRESS HOW HAPPY I AM WITH THE REPLACEMENT CYBERTRON CLX GAMING DESKTOP! IT HANDLES PC GAMES FLAWLESSLY, HAS A PROCESSOR AUTO OVERCLOCK FEATURE WHICH MAXES TO 4.5Ghz FROM THE 3.3Ghz BASE SPEED! HAVE NOT HAD A SINGLE ISSUE WITH THE SECOND PC AND HAVE BEEN USING IT EVERYDAY ON AVERAGE 12-16 HOURS A DAY, PRODUCING YOUTUBE VIDEOS FOR MY YOUTUBE CHANNEL, "AUDIO VISUAL PROOF". I COULD GO ON AND ON ABOUT THE SECOND PC BUT I CAN HONESTLY SAY, "YES, I RECOMMEND THIS PC.", WITH THE RIGHT BUILD!

Switching computers was not fun, but so far (seven months now), I've been very pleased with the performance of this machine. During shipping a main connection had come loose, but a tech came to my house and quickly found it. Tech was very knowledgeable and very nice.

Super sonic speed!! Absolutely no regrets!!!!!! I can't say enough about this Pc. I play The witcher 3 and it doesn't faze this computer with the setting all maxed out. Well worth the money!!!

Installation Instructions very very poor and almost non existent. Also MSI SLIHB BRIDGE M card for NVIDIA SLI has no instructions and I currently don't see how or whe to install it. Will Levan 205 807 4592

This Pc is redic. Speed is unbelievable. I play The witcher 3 set on ULTRA and it is as smooth as in have ever seen it!!! Same wi th Battlefield 1. If you want the smoothest gaming possible this pc does it!!! I had a Cyberpower pc before this one and it was really nice I thought. But then I brought this thing home and hooked it all up I had no idea there was this much improvement to be had!!! Nothing to say but Awesome!!

Amazing speed and overclock speeds. Awesome graphics and 4K support - totally love it. When I got some technical question I got an excellent customer service. I really recommend this product.

Worst company I have dealt with yet. Read TL;DR if this is too long for the average review reader to care, its at the very bottom of post. I was deceived into thinking this company was going to be great, given they build there higher end pc's per order. My god was I wrong. Spent this amount of money on a computer that came non functioning because windows wasn't operable for some reason. I called customer support and they said at first "I've very rarely seen a problem like this in all my time working here" making me feel confused and worried, and that" I needed a flash drive to extract windows 10 from another computer in order to continue". I was in a hurry to do this process so I'd call back later when I had more time. Turns out they're central time and they closed before I thought they did. So i managed to find a youtube video and jimmy rig my way into the system without the need to reinstall windows from another pc or laptop. And it worked, with a little time and effort, signing in was ugly because there was a ghetto deactivated account on the bottom left that read "defaultuser00000" but whatever the admin signed in great and I was fine. Until i ran the userbenchmark tests on it. The tests were extremely lackluster for what I paid for, the memory kit was ranked poor and in the red and the meter in speed was only at 2100mhz , not to mention my ssd read and write speed being poor and in the red section as well. Called the company about this today and they said I could send it in for rma, which would most likely take weeks or run through a plethora of different processes to get it running including optimizing my drives, uninstalling my current drivers, reinstalling windows from a different laptop, as well as opening the bios to make sure Xmp was on. Why did i just spend 3.5k on a computer only to be given a chore in return? Why is it that they advertise on their website that on the weekends every department is open when in reality only two tech representatives are present, and why was on hold with the sales department for 1 and a half hours before I threw in the towel and called the tech department again. Also why is there three departments when costumer care and the tech department are the same, because the calls are directed to tech department regardless? And if you are advertising service over the weekends why is there no supervisors to assist in more complicated tasks that 2 guys working in tech cant resolve? I was told I needed to wait 2 days until Monday till I could get definitive answers to a replacement pc through the company that was equal or lesser value of a bestbuy cybertron pc,mind you this is, after waiting 14 days to get it to begin with. All in all I had high hopes that were shattered by a non function pc, poor service in their advertised time of operation(which is limited to literally two tech support guys on the weekends, which isn't disclaimed anywhere on there website) as well as the fact that the large amount of money I spent on this particular purchase was suppose to be for the idea that a prebuilt pc will work and function on opening, which by every means it failed. The company failed along with the product though. RMA in the holiday times could take even longer than 14days especially given the holiday manufacturing time and shipping traffic, the tech support lacked knowledge and higher authority on whether or not they could support a replacement of a different cybertron Bestbuy sku/model in exchange for the one I have that barely functions now, the sales department didn't even answer after 1 and a half hours and i even called again at the beginning of writing this review to still receive no response from the sales department. A huge price tag on a pc that isn't anything I expected it to be, along with a company that mirrors that reaction. TL:DR Pc did not function, they're advertising for there support is misleading and poor, and for the amount of money along with the desktop itself, there are many better deals and companies out there than this one. Would not recommend this to anyone, unless paying for chores is your thing.

Computer was shipped with defective motherboard when received as was confirmed by the Geek Squad service. 3 bad memory slots. And the computer would cycle off/on repeatedly on its own until the power cable was unplugged. And Exchange delivery taking longer than original delivery. Contacting Cybertron direct was of no use.