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Customer Ratings & Reviews

Your price for this item is $3,299.99

Customer reviews

Rating 3.2 out of 5 stars with 6 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-6 of 6 reviews
  • Rated 5 out of 5 stars

    Worth The Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. It has 12 cores so can push just about everything I need as far as video and software goes. The light look amazing and you can control the dimness. There are 6 fans including fans on the GeForce. Not sure how to control that light on the inside memory and if it's possible to control the color of the letters CLX on the front. I've tried to no success. The computer goes to sleep and turns lights off and fans. That is a major plus as it saves energy and life overall. There is plastic on the from tempered glass. Be sure to remove that because the fans can get really loud if that plastic get stuck in them or is touching them. Make sure all of your plug are plugged in. Normally for insurance purposes they may leave the shortest plugs unplugged or it may become unplugged during shipping. You will need to plug in your Bluetooth plug but be sure to make sure that the cord is not touching the bottom fans of the GeForce.... You will be able to tell by the sound of the fans which should be completely silent. Installation was minutes. Came nearly ready to go with windows already installed on it. Beside one plug in the inside and the Bluetooth, there was nothing else to hook up. Only complaint is that the keyboard spacebar has messed up with less than 5 uses. Seems to be off set and not sitting in that slot correctly. Besides that it's a great buy and I recommend this computer. -Kochav Shavit

    I would recommend this to a friend
    • Brand response from CybertronPC Customer SVC
      Posted .

      Kochav Shavit,

      Thank you for choosing this CLX SET – we’re glad you like it!

      We regret that the spacebar on the keyboard is acting up, and we will gladly replace the keyboard for you. So that we may do so, please contact our Friendly Customer Service Team at 855.490.2569, and reference Ticket # 3397479.

      While the CLX letters are a single color, and always on, when you contact us about the keyboard, we would be able to assist you with the memory lights as well.

      We also apologize for one of the plugs coming loose/unplugged during shipping. While not a common occurrence, it does happen from time to time, despite our detailed cable management.

      Thank you again, and we look forward to getting the keyboard replaced for you, to make your overall experience an even more positive and enjoyable one!

  • Rated 2 out of 5 stars

    Not happy and hope it can be returned

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the CLX with Ryzen 9 3900 with 2080ti, 1TB SSD, 6TB HD, and 32GB Ram. Why does Cybertronpc think it is ok to substitute a different case on a $3,299 computer? (Especially without notifying the buyer) The USB, power button, headphone jack etc were on top of case instead of in the front at the bottom. I wanted to put the case on my desk, but the cords would all be hanging. Also, the case only had two led fans on the front instead of the three as pictured and did not come with as much RGB lighting on the case as pictured. To top it off (and the last straw) the video card had issues and the usb ports on the back were misaligned with the case so it was very difficult to get devices plugged into them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Prepare for hassle, incompetence and hardware fail

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute worst computer buying experience I've ever had. Within 4 months of owning my computer the cooling system failed. I contacted the manufacturer who sent me a replacement at my cost. The replacement was not a match. Thankfully I have geek squad, but now I will be out even more time while I wait for them to go through the same process. Currently I am the owner of a $4000 doorstop. I will never purchase another CLX/Cybertronic PC and will probably never buy a computer from Best Buy again. If I could give a zero rating I would.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had a couple hiccups with the power supply going back on it. The customer support from CybertronPC has been amazing working with me on various things, going above and beyond what I expected.

    I would recommend this to a friend
    • Brand response from CybertronPC Customer SVC
      Posted .

      Cactus1113,

      Thank you for choosing CLX!

      We sincerely regret that you encountered an issue with the power supply, but are glad for the opportunity to demonstrate that even when a rare issue occurs, we stand behind our systems, and remedy the issue.

      Thank you again!

  • Rated 1 out of 5 stars

    Missing my 6 terrabites

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So basically the computer came yesterday. Was able to set up today, and guess what. Im missing my 6 terrabites of harddrive. How that happens i have no idea but im very dissapointed. Taking back to bestbuy

    No, I would not recommend this to a friend
    • Brand response from CybertronPC Customer SVC
      Posted .

      Sjrodriguezc,

      Thank you for choosing CLX!

      We sincerely regret that an issue was encountered, and are happy to help!

      In this instance, it sounds as if a cable shifted loose during transit, causing the 6TB drive to not be recognized.

      Regardless of the cause, our Friendly Customer Service Team will gladly help remedy the issue. So that we may do so, please contact us at 855.490.2569, and reference Ticket # 3386305.

      Thank you again, and we look forward to helping you!

  • Rated 5 out of 5 stars

    Great gaming system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very fast and the graphics are really good. I would recommend.

    I would recommend this to a friend
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