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Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 45 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers find value in the Heated Lumbar Massage Cushion for its comfortable design and the soothing combination of heat and massage. The heat and vibration features are particularly appreciated, with customers noting that they provide relief from back pain and enhance relaxation. While some customers find the vibration to be uncomfortable, the overall positive feedback suggests that this product effectively addresses comfort and pain relief.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 45 reviews
  • Pros mentioned:
    Back support

    Rated 3 out of 5 stars

    Not what I want

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It provides back support, but it doesn't work the way I want.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Heated lumbar massager

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great when going on long drives in the car. Has car adapter for easy plug in. Can also be used at home while watching TV. A must buy for lower back trouble!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cushion is firm but it is too big for the lumbar area. The heat is not hot enough & the vibration is weak. Not a fan!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sides fit my body comfortably. I have a very injured back and this pillow is easy to carry from room to room

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Chair cushion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the chair pad on my office chair. It’s very comfy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    great help for back pain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    relieves tightness and pain; really helps on long drives

    I would recommend this to a friend
  • Pros mentioned:
    Heat

    Rated 5 out of 5 stars

    This is a must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it when your sitting all day it help greatly the heat and vibration help your lower back a lot

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product no complaints used for what its intended

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s comfortable... kept slipping on my work chair.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad Massage and Heat

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly just use it as lumbar support. I don't think it actually gets hot. The "massage" function is just a little bean around 2 inches that vibrates in the middle of the cushion. It doesn't actually feel like a massage at all. DO NOT BUY for the massage or heat. You will be sorely disappointed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works OK, strap broke

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what is says, mostly. "Massage" is just vibrate, nothing special. The strap (not entirely necessary) broke pretty quickly due to poor stitching, not a deal breaker. Don't really use massage function is it doesn't actually "massage". Maybe a little larger for a smaller person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big help when in bed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this massager especially when lm in bed about to sleep,give me a lot pf help when my legs are in pain due to work ,(l am standing most pf the 8 hours work) sometimes l fall asleep still my legs in it working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can not go wrong!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works very well. Bought it because of constant back pain. Amazing gift as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back message

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my dad and he loves it. He said that he uses all the time. He said that he can also use it in his truck.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best for car use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use on the couch but hard to adjust and reach buttons and is noisy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great while I’m at my desk doing work at my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after a hard day at work, this is totally worth the money

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is what I expected for the price I paid.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It isn’t comfortable, just vibrates, and straps are poorly engineered for chairs

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Strap broke

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would not stay in place in my chair and the strap broke

    No, I would not recommend this to a friend
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