Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 169 Showing 3,361-3,380 of 7,356 reviews
Rated 4 out of 5 stars
Good 2nd try
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Follow up home visit resolved the issues I had with the initial home visit set up. Tech was knowledgeable, polite, and thorough.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad In-Home service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent tech service in a very timely manner! Never disappointed..well spent membership fee.
I would recommend this to a friend
Rated 5 out of 5 stars
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Matt helped me with getting my Bluetooth settings correct.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad Fixed The Printer Poblem
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek Squad fixed my Printer Problem in a very sghort time.
I would recommend this to a friend
Rated 5 out of 5 stars
Problems solved
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent was very helpful and answered all my questions.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad Daniel is REALLY qualified.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Daniel solved all of my on site irritations.
Chuck
I would recommend this to a friend
Rated 4 out of 5 stars
Solved a great deal of my problems - New 27"
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The BB agent solved a great many of the problems I was experiencing. I am currently using the device to see if there are still some elements Im 'having continuing problems with. The agent was fantastic.
I would recommend this to a friend
Rated 5 out of 5 stars
Computer set-up
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This reviewer received promo considerations or sweepstakes entry for writing a review.
New computer. Matt has been great to work with. Thank you.
I would recommend this to a friend
Rated 5 out of 5 stars
Great service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
He did an outstanding job showing me lots of things about my new desktop and iPad.
I would recommend this to a friend
Rated 5 out of 5 stars
Melbourne Geek Squad is awesome
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This reviewer received promo considerations or sweepstakes entry for writing a review.
did a great job, courteous. Melbourne has a good group.
I would recommend this to a friend
Rated 5 out of 5 stars
Theater speakers repair
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They had great customer service and they helped and fixed the issue.
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad knows what they're doing.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
He did a great job and was very pleasant. Everything is working just great. Thank you very much!
I would recommend this to a friend
Rated 5 out of 5 stars
Geek Squad installed printer quickly
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Agent cleaned out old files and installed a printer.
I would recommend this to a friend
Rated 5 out of 5 stars
Service
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Squad came to my house because I could not connect on line. Cleaned and added security.
I would recommend this to a friend
Rated 5 out of 5 stars
Exactly the service promised
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This reviewer received promo considerations or sweepstakes entry for writing a review.
On time with a call 15 minutes before arriving and efficiently set up our TV
I would recommend this to a friend
Rated 5 out of 5 stars
Fixed My computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
There on time and fixed very quick and professional
I would recommend this to a friend
Rated 5 out of 5 stars
flight simulator
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This reviewer received promo considerations or sweepstakes entry for writing a review.
devon helped solve the problem with my flight simulator
I would recommend this to a friend
Rated 5 out of 5 stars
Website issue
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Troubleshoot problem. Identified Cox cable as the issue
I would recommend this to a friend
Rated 5 out of 5 stars
Geek squad
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek squad helped and love having them come to house
I would recommend this to a friend
Rated 5 out of 5 stars
On time and found problem.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Found my problem and solved it !!!
Was able to use new keyboard and discard old one.