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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 370 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers recognize the 3-in-1 SIM Card Activation Kit as being easy to use and offering good value for its price. Positive feedback frequently highlights the ease of setup and generally good network coverage. However, some customers reported difficulties with the activation process. The SIM card's compatibility with various phones was also noted as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 370 reviews
  • Cons mentioned:
    Activation

    Rated 1 out of 5 stars

    didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was told by best buy that it was scanned incorrectly when it was shipped. so it was useless to me. had to go to cricket to get a new one. bb refunded my money

    No, I would not recommend this to a friend
    • Brand response from Cricket Wireless Team
      Posted .

      We do apologize for your experience, for any issues with activation please contact our national retail activation center at 1-855-619-6021. cricketwireless

  • Rated 2 out of 5 stars

    Make sure it is activated

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues with this card and had to call cricket. Cricket said it had not been activated. Ended up going into a Cricket store and buying one. Giving two stars instead of one star because Best Buy store manager resolved the issue fairly.

    No, I would not recommend this to a friend
    • Brand response from Cricket Wireless Team
      Posted .

      Hello DeeDee! We appreciate you sharing your experience! We're glad you were able to get fair assistance. cricketwireless

  • Rated 1 out of 5 stars

    Waste of time and money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echoing many others, you apparently need some amount of luck on getting a valid, activated SIM. SIM will not activate giving various error messages on device and using the Cricket /join portal. Called Cricket support twice and got two different responses: 1) Best Buy did not activate or check out the SIM from inventory. Went to Best Buy to verify and all looks fine. Activation number in hand. 2) Called again, now the SIM kit was purchased too long ago to activate. I should buy a new one to become a Cricket Wireless customer. No thank you.

    No, I would not recommend this to a friend
    • Brand response from Cricket Wireless Team
      Posted .

      We do apologize for your experience, for any issues with activation please contact our national retail activation center at 1-855-619-6021. cricketwireless

  • Rated 3 out of 5 stars

    free gift

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just a free gift from purchasing a phone. never use it

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, very impressed, more than what I was expecting

    I would recommend this to a friend
  • Cons mentioned:
    Activation

    Rated 1 out of 5 stars

    Dont purchase on line!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy online! Tried to activate and says invalid! Saying i have to go in store to activate,! Are you serious!

    I would recommend this to a friend
    • Brand response from Cricket Wireless Team
      Posted .

      Hi there! We would like to look into this issue further for you. Please reach out to our support team on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) with the details of your issue. cricketwireless

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fit for Cricket phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fully fit for Cricket phone, easy to activate. Cost less than buying from Cricket stores.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ho

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good item but is can to use l hope they make a better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy Sim Card Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is third time we have had an issue activating a sim card with Best Buy. If you have to purchase a phone from Best Buy I would recommend purchasing a sim card somewhere else or directly from the carrier. It is worth the extra trip to avoid the stress and headaches associated with activating a Sim Card from Best Buy. That being said the associate that resolved the issue did a great job, but for the sim card itself, zero stars

    No, I would not recommend this to a friend
    • Brand response from Cricket Wireless Team
      Posted .

      We're sorry you had difficulty activating your service. Thank you for letting us know how your experience has turned out. We appreciate you being a part of #CricketNation! cricketwireless

  • Cons mentioned:
    Activation

    Rated 1 out of 5 stars

    Just can not activate it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just can not activate it. Spoke to customer service agent numerous times, no one seems to be able to assist. Avoid buying Cricket SIM card online.

    No, I would not recommend this to a friend
    • Brand response from Cricket Wireless Team
      Posted .

      We would like to look into this for you. Please reach out to our support team on Facebook (m.me/cricketwireless) or twitter (@cricketsupport) with the details of your issue. cricketwireless

  • Cons mentioned:
    Activation

    Rated 1 out of 5 stars

    BestBuy Failed

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy from here, store failed to activate, gave me the run around. Waste of time. Buy from CRICKET WIRELESS directly.

    No, I would not recommend this to a friend
    • Brand response from Cricket Wireless Team
      Posted .

      Oh no! We hate to hear you're having trouble! We recommend reaching out to our support teams on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) for more information. cricketwireless

  • Cons mentioned:
    Activation

    Rated 1 out of 5 stars

    They didnt scan it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its useless they didnt scan it corectly.so i cant use it

    No, I would not recommend this to a friend
    • Brand response from Cricket Wireless Team
      Posted .

      We do apologize for your experience, for any issues with activation please contact our national retail activation center at 1-855-619-6021. cricketwireless

  • Cons mentioned:
    Activation

    Rated 1 out of 5 stars

    never works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are never activated when shipped. buying is store is never an issue though but to get 50 off cricket offer you are forced to deal with the hassle.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cross your fingers and hope it works

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    here another non working SIM have this sim card during BB promotion where you buy x phone and get the FREE SIM card, meh not worth the hassle and better buy from the store or if you have time to deal take it to any cricket retailer with the purchase proof from best buy and the packing i almost sure you get a replacement... if they don't wanna lose a customers they must start at honoring their products.

    No, I would not recommend this to a friend
    • Brand response from Cricket Wireless Team
      Posted .

      We do apologize for your experience, for any issues with activation please contact our national retail activation center at 1-855-619-6021. cricketwireless

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Save money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a good company and very happy with them. Save money to.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no problem at all activating my new phone. Very easy to use!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Unable to activate

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it online and after receiving it and tried to activate service it wasn't possible since the chip was not scanned as purchased so it was useless.

    No, I would not recommend this to a friend
    • Brand response from Cricket Wireless Team
      Posted .

      Hi there! Cricket here, we're sorry to hear about this, and we would like to look into this issue further for you. Please reach out to our support team on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) with the details of your issue. cricketwireless

  • Rated 1 out of 5 stars

    Buy a real phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work with phone I had, Best buy does not accept returns for SIM cards so ended up being just a waste. Now it's just more plastic and metals to add to the landfill. If I had burned the cash, at least I would have gotten some energy out of the deal.

    No, I would not recommend this to a friend
    • Brand response from Cricket Wireless Team
      Posted .

      Oh no! We're sorry to hear that your device was not compatible. We recommend checking out the link below to see the compatible BYOP devices with our network:
      https://www.cricketwireless.com/support/great-big-network/byod-compatibility.html cricketwireless

  • Rated 1 out of 5 stars

    This sim is not working and did waste my time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent one day to call bestbuy and Cricket Wireless, Cricket Wireless support told me the issue can't activate the card because it shows that it wasn't paid for. I knew something wrong when I check out from the pickup because they tried to scan 3 or more sim cards and tried call from help from phone, when I picked up the item.

    No, I would not recommend this to a friend
    • Brand response from Cricket Wireless Team
      Posted .

      We do apologize for your experience, for any issues with activation please contact our national retail activation center at 1-855-619-6021. cricketwireless

  • Rated 1 out of 5 stars

    Online online purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The SIM Card when I received it was not scan as sold when I bought from Best Buy via the Best Buy app. When I went to activate the SIM Card Crixket Wireless told me the SIM Numbers showed as not sold on their system. Therefore I was out of pocket and no refund by Best Buy

    No, I would not recommend this to a friend
    • Brand response from Cricket Wireless Team
      Posted .

      Hi there! We are sorry to hear about your recent experience. Our Cricket Wireless Support team is available to assist you on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) to provide assistance with your issues. We hope to hear from you soon. cricketwireless

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