Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 142 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

82%
would recommend
to a friend

Customers are saying

Customers are delighted by the Microsoft Lumia 640's camera quality, price, and battery life. Many appreciate its ease of use and the size of the screen. However, some users express disappointment with the limited app selection and occasional performance issues. A few also mention difficulties unlocking the phone for use with other carriers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 142 reviews
  • Cons mentioned:
    Performance

    Rated 3 out of 5 stars

    Ho humm

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone because the box said it came with an update to Windows 10. That was a lie. Other than that the phone really under performs.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone, was an upgrade from lumia 635

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade from a lumia 635. Now I have a flash and front facing camera. Enjoying it immensely.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Solid

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Under the team of microsoft and nokia cant complain for the price point.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone, nice resolution. However, so far did not see any upgrade option to newest Windows OS.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    nice size

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good performance y excellente camera,,and the light weigth,,

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good phone for less price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good windows phone, considering the price is less.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for my friend as a gift and she loves it!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great for the price. Camera is great

    I would recommend this to a friend
  • Cons mentioned:
    Unlock

    Rated 3 out of 5 stars

    Not what I expected with lockon

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really disappointed could not get an unlock for this phone thru anyone. Not bad for the price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad for a beginner with cellphone smartphone e

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a decent smartphone for the price and if you need a handy little device this is it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great windows phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is great but not a fan of Cricket, I did'nt activate the phone because of the hassle of activating at Cricket wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Ok go phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad phone but I'm not a Microsoft person. Wasn't hard to figure ouy

    I would recommend this to a friend
  • Cons mentioned:
    Performance

    Rated 3 out of 5 stars

    Good smartphone for teens

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it for my teen, its not reliable, calls dropped but its okay.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    cell phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was OK but not what i wanted. the price was great and I was very satisfied with the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Cheap Smart phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too bad, easy to set-up, use and quality calling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for calls and texting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    windows phone has great reception on my cricket wireless network. Had to replace my galaxy s6 due to calls dropping and being unreliable. Weak on apps. Not a lot of good choices. But we needed a phone more than a toy that didn't work well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 10 yr old son, we are cricket customers so very good buy and price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to be disappointed by a Nokia phone. Although this has the Microsoft brand, it boasts Nokia dependability. Windows Phone O/S is solid, and having Office on the phone is handy for my work. Great value for a smartphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great as a MP3 Player

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Windows Phone updated with Windows 10. I am using it only as a MP3 player with a 128 g micro SD card. Battery last a long time playing music. Haven't put sim card in it yet, so I can't evaluate the phone or carrier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone to use as a media player. Haven't activated the sim card that came with it because I already have a phone through verizon. If you want a good quality mp3 player, video player this phone is it.

    I would recommend this to a friend
Sponsored