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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 142 reviews

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82%
would recommend
to a friend

Customers are saying

Customers are delighted by the Microsoft Lumia 640's camera quality, price, and battery life. Many appreciate its ease of use and the size of the screen. However, some users express disappointment with the limited app selection and occasional performance issues. A few also mention difficulties unlocking the phone for use with other carriers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 142 reviews
  • Rated 5 out of 5 stars

    Really good product and brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the way that the phones worked and all the system it has its really great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It gets the job done...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my young daughter. Included all the normal apps, easy for her to navigate. Reliable, user friendly and sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Steal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone at a very affordable price. Yes its windows get over it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome dealt his is an awesome phone from microso

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome phone from Microsoft. It's perfect for teenagers!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good little phone for the price works as advertised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great workmanship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the stylo. meets my needs. no complaints has everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good phone with good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought many of this phone for my family and they love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    with the tiles you can easily monitor whats going on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOve cricjet phone service easy to use and friendly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cute phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was cute and sturdy, unable to use certain apps with the windows operating system

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    great screen and camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I love this phone and am very happy with the value of price to feature ratio.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good stuff for my 3rd grade kid

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe its going to serve the purpose for which I bought for my baby girl.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had never buy a Microsoft phone before but, lumia 640 just amazing phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    For Normal use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on deal and worth for less price. It is ok for normal use.

    I would recommend this to a friend
  • Cons mentioned:
    Unlock

    Rated 1 out of 5 stars

    Don't buy unless you want Cricket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use another mobile provider and wanted this smart phone to upgrade my device. Cricket will not allow me to unlock the phone, so I am forced to use Cricket for 6 months before I can unlock and use my preferred provider. Not happy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    locked one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cant ulock the phone we have to use only cricket.But ok .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    did not like cricket service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like phone, changed for a samsung android.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Windows phone with t-Mobile and I bought this one thinking it would be a better option. But I didn't like the Cricket plans.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I ended up giving the phone away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't impressed with it and also the carrier I tried to switch it to another carrier and they gave me such a hard time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Thought it was good but boy was i in for a surpriz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Turning it on was easy enough but when Microsoft decided to upgrade the phone that was it. The phone is now in limbo it wont charge or turn on i have attempting hard booting as well as connecting it directly to my computer.. All attempts failed. When contacting Microsoft about the issue i was having no help was offered.. Never again!

    No, I would not recommend this to a friend
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