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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1641 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the 950VA Battery Back-Up System as a reliable power backup solution during outages, with easy setup and a fair price. They appreciate the multiple outlets, USB ports, and compact size, but some find the beeping during power outages annoying and have concerns about longevity and warranty coverage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,641 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Highly Recommend.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work from home and this battery back up has greatly helped me keep going when I lose power. I love it so much, I went and bought a second one for my desktop the other one for my internet router and I can plug up to 11 gadgets to it. The price is reasonable and quality is great! Also, has two USB ports to charge your phones. I highly recommend for students and if you work from home.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great for power outages

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t want to spend over $100 but wanted a extended period of time during power outages for my modem… this seems to be the perfect solution for me and so far had saved me numerous hours of downtime… working remotely almost 100% if the time this is important… we have numerous micro outages that my modem and probably most modems can’t handle with reboot and handshaking with Xfinity taking many minutes.. I calculate my modem will stay on even for an 8 hr outage… I may give that a try when we are not using WiFi but until then I am satisfied .. for ease of use I put 4 stars because driver seems to made for windows … I have a MacBook and haven’t been able to set up … it would be nice to keep track of all outages

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good buy Back up

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The CyberPower 950VA Battery Back-Up System in sleek black design is an absolute lifesaver! It kept my essential electronics running smoothly during a recent power outage, providing a reliable and uninterrupted power source. Its compact size and user-friendly features make it a must-have for anyone looking for peace of mind in uncertain times.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Helpful Surge Protector

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does it's job. Great for my home work office. With the power grid in Texas being deregulated I feel like this is important to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save Yourself a Future headache.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my computers died because of a power surge during a thunder storm. My friend recommended this device after his purchase. There was a thunderstorm recently and It makes a humming noise which indicates if its on. The storm hit and It starting humming then all the lights in my room started flickering but because my computer and internet was connected I got to continue gaming while everything else was off.

    I would recommend this to a friend
  • Pros mentioned:
    Surge protection

    Rated 5 out of 5 stars

    CyberPower 950VA UPS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to setup and takes plug and play to a new level. The left side is for UPS and Surge protection while the right side is for Surge protection only. Plenty of outlets to use plus some USB-A options. Comes with a USB cable to connect to your PC and Windows automatically detected it for seamless integration and automatic shutdown if the battery is running low. No more worries when there is a power outage or spike/surge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for your electronics to save.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect item for exclusive gadgets or electronics. Since I installed it my security camera system my phone line and my computer everything safe while lightning strikes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, easy to install..shipping on time. All good so far.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it as a UPS for my NAS and managed switch. No issues so far and the battery has good life for my purposes but plugging more devices in shortens battery life obviously. The NAS is set up to email me if power loss occurs and that has only happened a couple times so the battery backup is working. Good device for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Batteries back up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? It just perfect for blackouts I bought the ps5 and already take 3 blackouts...yeah you tell me. 2 blackouts has comes and i just turn off the TV an console rightfully with the cyberpower back up.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works well for PS5

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my ps5, It’s been 6 months and it still works well

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    A must have!, Great product!.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, better than expected,. you can download free software called POWER PANEL PERSONAL to monitor the load and all stuff related to this battery back up system, fully recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accounts Payable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    enough outlets with good distance between them - the usb is a must feature in todays world. I keep two extra in stock because we cant live without them!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Powerhouse

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly a powerhouse of a battery. You cannot ask for a better battery than this one as this is truly a powerful battery.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Unlimited Power

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected and keep my router running nonstop even for power outages

    I would recommend this to a friend
  • Pros mentioned:
    Surge protection

    Rated 5 out of 5 stars

    Solid mid-capacity UPS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Not tested under surge but seems pretty confidence insirping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind when power flickers.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use for a quick backup when power flickers, or goes out for a minute. Plugs are spaced well, and has enough for my needs. I need this because my powergrid have frequent flickers, and sometimes goes out for 5 seconds. Just enough to have electronics shut off/down. This saves that from happening.

    I would recommend this to a friend
    • Brand response from TechSupport
      Posted .

      Hi, we are glad you are enjoying your product. Thank you for the review. CyberPower

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great power strip

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great love the battery backup on it very worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good inexpensive backup.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and at an excellent price! We use it to back up our fiber optic internet and VOIP phone system.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Works as it should so far.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old APC kept making loud high pitched noise when I plug in an electronic on the battery side and since it is over 10 years old I think it’s served it’s purpose. This new one haven’t been tested yet but works fine now.

    I would recommend this to a friend
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