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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1734 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers express satisfaction with the 950VA Battery Back-Up System's long battery life, reliable performance, and ease of use. Many appreciate its surge protection capabilities, competitive price, and the convenient placement of its outlets and USB ports. Some users note the unit's size as a positive attribute. However, a few customers mention that the device can be noisy and somewhat heavy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,734 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best UPS on the market

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Cyberpower UPS. Why? Because they are not overpriced, and have the features I'm looking for. Plus, their batteries are super easy to replace when needed. Though I will update my review to 6 stars when they start using LiFePO batteries instead of old-school lead acid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I primarily purchased this back-up to use temporarily while finishing off a new PC build and transferring data from one PC to the other. I didn't see the need for a full UPS, yet I wanted power glitch protection and a higher joule rating than another brand. I've transitioned the new PC to the higher power UPS and will move this to protect A/V equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product works great during minor power outages..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Battery Back-Up System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is working well and is giving us a sense of safety and security. No negatives to report. We are using this product to back up one computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid and reliable UPS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CyberPower offers great value and performance compared to other higher priced brands. This unit has been a great workhorse, offering plenty of outlets for devices which need uninterruptible power, and surge protection for non-essentials.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my own use and like it so well I’m getting 3 more as gifts for my kids. I work from home and wanted this to power my wifi/router in case of an outage. According to the info it should keep it up for around 6 hours. We have no loss of wifi when the electricity flashes during storms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always have a back-up system!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The CyberPower 950VA battery back-Up System is great! I use the USB ports to charge my cell phone and iPad nightly. It protects against power surges and the possibility of having to replace those items. I also plug in my computer and it's backup system so they are always protected. The TV, wi-fi, DVR and DVD player are also plugged in to protect them from power surges. Some outlets will allow the item to continue to work during a power outage which I have found to be important. I have been using them for years.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Sturdy and a work-saver

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a hardy item. Twice it's saved me from losing data, keeping my computer and internet on for an hour so I could work from it before shutting down.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Many outlets to accomodate many scenarios.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best back-up system for my computer needs. I needed the extra two outlets (12 in this and 8 in my old one) to accommodate a new Wi-Fi mesh system I installed recently. I wanted uninterrupted power to my computer, monitor, AT&T gateway and TP-Link Deco mesh system. Very easy setup. Works great!

    I would recommend this to a friend
    • Brand response from TechSupport
      Posted .

      Hello DavidjP, We are glad to hear that you found the unit easy to set up and use, thank you for choosing us! CyberPower

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    CyberPower 950VA Battery Backup

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The function of this battery backup is excellent. it work very well and I recommend to each other client

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Secure home systems w/battery backup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this battery backup surge protector multifunctional. Not only does it secure and protect my computer & TV system but if the power goes off, it also doubles as a battery backup with USB ports to charge our cell phones and other devices. The quality & price was the lowest and very reasonable. Plus, through Best Buy rewards, a $5 reward dollars was earned towards my next purchase!

    I would recommend this to a friend
    • Brand response from TechSupport
      Posted .

      Dear DrgnFlySha, Thank you for leaving great review. We're glade you had a great experience with this product.

  • Rated 5 out of 5 stars

    Excellent value battery back-up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This back-up fit my needs perfectly. It has plenty of outlets for my mac mini, monitor, cable modem, wifi router, and 4 external drives. The free PowerPanel Personal software allows of your home AC power, battery back-up system, as well as allowing a controlled shut down of the system in the event of a power outage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Power without interruption.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming up on two years of ownership now, and very satisfied with the 950VA. We have had a few power outages and each time the unit kept our two desktop PC's going until I got our generator going. If you are shopping for an Uninterrupted Power Supply (UPS) be sure to determine you wattage needs.

    I would recommend this to a friend
  • Pros mentioned:
    Surge protection

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One month in and its already did its job on protecting my new pc build when the wife accidentally tripped the breaker.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    GREAT UPS FOR THE HOME OFFICE

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a larger UPS for my router and cable modem so that I could keep my network up as long as possible during power outages. this device let's me plug USB devices right into this device to charge directly from the UPS. This is compact enough for any home office and replaces your existing multi-strip power outlet. this even connects to your computer so that you can monitor the status of the device and it's health. great product for the price, worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I dont have to worry when power goes out

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Good value in a small form factor

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new battery solution switching to Fios. The placement of the modem and router required a larger battery backup than the one I had for my old cable setup to guarantee service for emergency use. This model has one of the highest voltage in this form factor and I was able to easily mount it on the wall in my garage. Have had one outage so far and it worked flawlessly, no interruption of power and I did not lose service in the four hours without power.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of these units one for my pc and the other for my tv, cable box, and PS. Love the fact it has two USB ports. The program for testing / monitoring provides information that helps and gives you a guess on how long it can run on batteries. It said that the pc has 30 min and for the tv with everything on about 5 to 10 min. Haven't had a outages yet. I feel the back up will do a good job. I did charge up the batteries first for 8 hours than connected everything.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Surge protection

    Rated 5 out of 5 stars

    $ave your electronic$

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Years ago while working for a computer networking company I learned that these battery backup and surge protectors were worth every Penney I paid for them. When others had their equipment fried mine stayed safe. I bought this for my mother and one for myself. Very happy with this. Would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Power block

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product it really serves its purpose and allows me to turn off electronics in a safe way.

    I would recommend this to a friend
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