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Customer reviews

Rating 1 out of 5 stars with 2 reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-2 of 2 reviews
  • Cons mentioned:
    Terrible trackpad, Windows 10 not activated

    Rated 1 out of 5 stars

    Waste of Time and Energy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. The computer came with Windows 10 not activated. I was charged and computer was shipped out. This is a work computer, so during this time I could not work efficiently; meaning I lost money. Geek Squad was very helpful and I got computer back. Best Buy has not even apologized or, as I am sure, even been made aware of the situation. 2. The track pad is monstrously terrible. I keep trying different settings, but the mouse just goes haywire. No one seems to know why. Great. Once again, this is effecting my work, livelihood, and overall life. I will never buy from Best Buy again and most certainly not entertain the same brand of computers.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Frustrating, Heavy

    Rated 1 out of 5 stars

    Camera doesnt work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    slow heavy very frustrating to start up I got this for gaming and it is not worth it find a mac

    No, I would not recommend this to a friend
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