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Customer reviews

Rating 4.5 out of 5 stars with 3039 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the Gaming Desktop's performance and its excellent value for the price. Many appreciate the ease of setup and the generally good frame rates, although some users experienced issues with the motherboard and excessive fan noise. A few also reported problems with the power supply and display. Upgrades to RAM were frequently suggested by users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 3,039 reviews
  • Rated 1 out of 5 stars

    No display and hang problem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i just bought this device and there is a problem in graphics card Many times hang the system and get a no nisplay message The specs is nice but the condition of this is bad!

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Mido,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (888)937-5582

      Hours of Operation:
      M-F: 8:30AM - 6:00PM PST
      Sat: 9:30AM - 3:00PM PST

      -CyberpowerPC Support

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Best deal if you are on a budget!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer during the Black Friday sale of 2019 for $599.99, and even at the regular price it sells for, I think this computer is a steal! For the last few months that I have been using this computer, I have had no issues whatsoever. All my favorite games run on this computer at the highest settings at 144+ FPS without any lagging or stuttering. If you think that you can't game if you are on a budget then think again - because this computer will be able to run anything you throw at it without a problem. Something I really like about this computer is the storage. It provides you with a 240GB SSD which lets you boot into windows and start your games in seconds, and a 2TB HDD which you can use to store all of your personal files. If you are looking for serious performance on a budget, then this computer is for you!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had hardware failure right out of the box Call company they wanted me to send back to them at my expense to have them repair Returned to best buy go different manufacturer

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear mike,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. We understand you have opted to return the PC, however if you still have any questions or concerns, then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help.

      Tech Support:
      (888)937-5582

      Hours of Operation:
      M-F: 8:30AM - 6:00PM PST
      Sat: 9:30AM - 3:00PM PST

      -CyberpowerPC Support

  • Rated 1 out of 5 stars

    Cyber power

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overheating, this computer have so many Issue, I bought this computer at like six months ago at first it was working pretty well then starting breaking down.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Local12,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (855) 888-2039
      TechTeam@CyberpowerPC.com

      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST

      -CyberPowerPC Support

  • Pros mentioned:
    Graphics, Ram, Speed

    Rated 5 out of 5 stars

    Amazing value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC is fantastic. I have read some reviews that have a description of hardware that isn't what mine came with so here is my details. AMD Ryzen 5 3600 8GB RAM DDR4 AMD Radeon RX580 2TB HDD 256GB SSD Bluetooth & WIFI This PC has blown my expectations of a pre-built out of the water. I got this on sale for $599, and now I am seeing similarly equipped PC's go for $1000+. Another PC with the ryzen 3 and only a SSD no HDD is going for $750! This machine handles all of the games I play on high/ultra settings without skipping a beat. I had tearing issues but updated my monitor, and turned on the freesync and it solved the issue I was having. 10/10 this is hands down the best value in a pre-built PC.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crap

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this pc 3 months ago, 4/22/20. It already has problems. It’s been stuck on a screen repairing disk errors for 2 days! Too soon to have problems like this

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Kemp,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (888)937-5582

      Hours of Operation:
      M-F: 8:30AM - 6:00PM PST
      Sat: 9:30AM - 3:00PM PST

      -CyberpowerPC Support

  • Rated 1 out of 5 stars

    Cyber No Power

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't boot up, went into loop, ran diagnostics, gave up, going back. Quality control issue perhaps, since reviews look really good. Guess I got a dud...

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Bp190,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (888)937-5582

      Hours of Operation:
      M-F: 8:30AM - 6:00PM PST
      Sat: 9:30AM - 3:00PM PST

      -CyberpowerPC Support

  • Rated 1 out of 5 stars

    It didn’t work and neither did the replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original didn’t work, so they sent a replacement, which didn’t work either. Had to get a refund and buy a different one somewhere else. Buyer beware.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Burrito909,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. We understand you have opted to return the PC, however if you still have any questions or concerns, then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help.

      Tech Support:
      (888)937-5582

      Hours of Operation:
      M-F: 8:30AM - 6:00PM PST
      Sat: 9:30AM - 3:00PM PST

      -CyberpowerPC Support

  • Rated 1 out of 5 stars

    DO NOT BUY

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS. IT CRASHED WITHIN THE FIRST THREE MONTHS. WARNING: DO NOT BUY.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear MOM2MADMAX,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (888)937-5582

      Hours of Operation:
      M-F: 8:30AM - 6:00PM PST
      Sat: 9:30AM - 3:00PM PST

      -CyberpowerPC Support

  • Pros mentioned:
    Graphics, Performance

    Rated 5 out of 5 stars

    Great computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this computer on cyber monday back in 2019 and its still running strong to this day. Graphics are quite good and everything came as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Ram
    Cons mentioned:
    Motherboard

    Rated 4 out of 5 stars

    Good pc

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything seems good except there are 2 unplugged cords on the graphics card and idk what they are for but I don't seem to need them and I wish there was an option to come with 16gb of ram instead of 8. My fiancee got the EXACT computer as me but hers didn't come with a manual and seemed to come with different parts, ram cards were different and motherboards were different. WI-FI antennas were also different. I have no idea why they had different parts since it was the exact same computer but whatever I guess lol. Both boxes came pretty beat up and hers had a giant puncture hole in the side. Hopefully it'll run Warframe waay better than my 8-9 year old alienware laptop.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    A

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only lasted a year than the gaming card went out . Gaming cards are unavailable at this time. Have to buy a new pc.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible shipping

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not trust there shipping they delivered it to the wrong house and when I tried to contact them no one would get back to me about it

    I would recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Justin,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (888)937-5582

      Hours of Operation:
      M-F: 8:30AM - 6:00PM PST
      Sat: 9:30AM - 3:00PM PST

      -CyberpowerPC Support

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good Computer - Great for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System works great. Easy to setup. It is fast enough for any task i throw at it. Solid performer.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality not good use item did. Work no customer service zero. Help. I call the geek squad. No help pay for geek squad.............

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Perro,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (888)937-5582

      Hours of Operation:
      M-F: 8:30AM - 6:00PM PST
      Sat: 9:30AM - 3:00PM PST

      -CyberpowerPC Support

  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer and a week later it's dead. It just randomly stopped working while I was browsing the internet. Would not recommend

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Blah,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (888)937-5582

      Hours of Operation:
      M-F: 8:30AM - 6:00PM PST
      Sat: 9:30AM - 3:00PM PST

      -CyberpowerPC Support

  • Rated 1 out of 5 stars

    Pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for two days and the graphic card started glitching.Return it for full refund .

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Dan210,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. We understand you have opted to return the PC, however if you still have any questions or concerns, then please do not hesitate to give our tech support agents a call for any assistance; we're always happy to help.

      Tech Support:
      (888)937-5582

      Hours of Operation:
      M-F: 8:30AM - 6:00PM PST
      Sat: 9:30AM - 3:00PM PST

      -CyberpowerPC Support

  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No longer able to load Rockstar Games launcher. I would avoid buying this PC unless you want a giant paper weight.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Return

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up item for my son... did not work had to return.. Products need to be checked out before going out the door !!

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Valued Customer,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (855) 888-2039
      [email protected]

      Hours of Operation:
      Monday - Friday: 8:30AM - 6:00PM PST
      Saturday: 9:30AM - 3:00PM PST

      -CyberPowerPC Support

  • Rated 1 out of 5 stars

    got two of them and they both died

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the first one was DOA and the second one wouldnt come back to life after I shut it down. Guess its just not meant to be.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Mooglie,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (888)937-5582

      Hours of Operation:
      M-F: 8:30AM - 6:00PM PST
      Sat: 9:30AM - 3:00PM PST

      -CyberpowerPC Support