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Customer reviews

Rating 4.5 out of 5 stars with 3039 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers commend the Gaming Desktop's performance and its excellent value for the price. Many appreciate the ease of setup and the generally good frame rates, although some users experienced issues with the motherboard and excessive fan noise. A few also reported problems with the power supply and display. Upgrades to RAM were frequently suggested by users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 3,039 reviews
  • Cons mentioned:
    Lag

    Rated 5 out of 5 stars

    Excellent PC!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC is great for anyone who wants to game without having to worry about lag or frames. I have never owned a gaming PC before so this, to me, seems heaven sent. I love it and very much so recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Affordable Gaming PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In use for almost two months. Has both a solid state drive and a standard hard drive. Windows 10 is on the ssd, and it boots in seconds. Between the Ryzen 5 3000 microprocessor and the RX 580 video card, I have not encountered any gaming issues, even COD Modern Warfare.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great gaming pc for price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine runs very well and does good on all games like fortnite to apex legends. Not disappointed one bit and the customer service is actually very good... I got a defected keyboard with 1 key that didn’t work on it and called them up and they replaced no problems!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Fan noise

    Rated 3 out of 5 stars

    Good price but I wasn’t satisfied

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ok The graphics are somewhat good . The PC was too loud and the lights are ok and it keeps freezing . It could have been my internet . But I’m returning it since the one I really wanted went onsale .

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear GamerHayden,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (888)937-5582

      Hours of Operation:
      M-F: 8:30AM - 6:00PM PST
      Sat: 9:30AM - 3:00PM PST

      -CyberpowerPC Support

  • Rated 5 out of 5 stars

    Couldn't build it for the same price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great startup gaming PC and it's a really good deal. We have purchased from CyberPower before and had issues with the power supply but this build doesn't have those issues. It's easy to setup out of the box and I haven't ran into any games that it won't run well.

    I would recommend this to a friend
  • Cons mentioned:
    Power supply

    Rated 5 out of 5 stars

    Not pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mostly post good reviews but on this one, I cannot. First bought one and the power source in the pc did not work. Returned it, used it for a little while and was too slow running and glitchy. Maybe it was my internet speed but I doubt it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great PC for Beginners!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Cyberpower PC is a great first computer. If you are looking into running the latest games on high setting with little to no lag this is for you! I can run Warzone, Valorant, Tom Clancy's Rainbow Six Siege and many other games on high settings at 60+ FPS.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Cyberpower does it again!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this today(12/23) I have had 8 core FX and the Ryzen 5 3600 paired up with the RX 580 8Gb video card .........I feel like i am driving a F-22 or F-35 fighter jet. Thank You Cyberpower and Best Buy.......now if i could figure out when i get my game codes.......

    I would recommend this to a friend
  • Cons mentioned:
    Lag

    Rated 4 out of 5 stars

    Gets you working/playing

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i have noticed the fans really work when editing pictures in Adobe Lightroom, but everything else seems fine, very little lag when editing 4K. I don’t play games with high graphics on it so I can’t speak on the stock graphics card

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Gaming computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for our son and he loves it. It's a great starter gaming computer for him. Plus the look is amazing! It lights up when on and the graphics card and other pieces inside are just right for what our son wanted to do with the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    An amazing PC for an amazing price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the help of my son, I got this desktop as a replacement for a laptop that was slowly dying. the specs are pretty good for the price that I payed on the black Friday sale and would wholeheartedly recommend this PC to anyone looking for a good PC for a decent price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    looks cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well it seems to be faster but was hoping a lot more but sometimes the programs get screwed up but overall is a good computer and works well and the lights are really cool especially at night. I need more time as I just started using it for about 2 weeks

    I would recommend this to a friend
  • Cons mentioned:
    Motherboard

    Rated 3 out of 5 stars

    Decent computer for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have rated this higher but we had to immediately return it after Christmas when we opened it up for my sons present and found that it did not work at all. It had to be returned only for me to be told the video card and motherboard were bad from the factory. A co-worker also bought one and his for his son was also lemon. I will give some credit though to Best Buy’s customer service as they promptly were able to get me a new one in less than two weeks. So overall a decent computer for the price when you have one that works. I would just not recommend getting one without having Best Buy actually turn it on to ensure that it works properly at the Geek Squad so you save a trip back just in case.

    No, I would not recommend this to a friend
    • Brand response from CyberPowerPC Brand Expert
      Posted .

      Dear Alex,

      We are sorry to hear about your experience and apologize for any inconvenience this may have caused. We always recommend you contact us as soon as you run into any issues with your PC as we are usually able to resolve it over the phone. If you haven't already, please contact our tech support agents at your earliest convenience so we can look into the matter further.

      Tech Support:
      (888)937-5582

      Hours of Operation:
      M-F: 8:30AM - 6:00PM PST
      Sat: 9:30AM - 3:00PM PST

      -CyberpowerPC Support

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really decent and affordable. This was best sale price I've ever come across, and the hardware is still decent. Best purchase I've ever made at best buy, and I would recommend this PC to any gamer on a budget but can still afford real hardware.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great Beginner PC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son who has been begging me for his gaming PC for a while. He wanted to get into gaming and recording and live streaming and this is great for someone who's beginning like him. The graphics are wonderful and he's been enjoying it.

    I would recommend this to a friend
  • Pros mentioned:
    Ram

    Rated 4 out of 5 stars

    Great Purchase!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I cannot give this purchase 5 stars is because I had to replace the keyboard as is was not great a quality. The spacebar key broke. I love your desktop. I added more memory to it because I wanted to but it runs like a charm!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great PC!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this PC, its been very fast. I haven't had any issues. I would have liked it to have another stick of RAM but you can easily add that yourself. One problem I've been having is that I can't connect my Airpods to the computer, or my Xbox controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer, not great accessories

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is fantastic however both the mouse and keyboard have stopped working. Quite annoying actually when the option to try and fix it is to hard restart the computer. And yes, we have tried different USB ports to solve the problem.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    One of the best beginner systems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im blow away on the capacity and features this gaming pc has to offer, so far is been an amazing discovery at a great price tag. My son just started pro gaming for his YouTube channel and recommend 100% is very easy to navigate even for young children.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Beginners Gaming PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as my son's first gaming PC. So far performance is excellent. The lighting is a really nice touch. The AMD Ryzen 3600 is highly rated and was surprised to see this in an entry level gaming PC. Did our research and very pleased with this purchase!!

    I would recommend this to a friend