Customer Ratings & Reviews

Everything worked great except the keyboard. Best Buy solution was to return EVERYTHING just to get a working keyboard! After over an hour with customer service I was hung up on. As long as you have your own peripherals it's a great value. Note that because of the customer service or lack there of, I will NOT be purchasing ANYTHING from BestBuy again.

Like it so far. Looks nice and very functional and user friendly. The first one I ordered wouldn't work but we returned and ordered another one

First off , I'll probably have to buy this scrap box again since I've made a customs setup that will only hold this case. I've bought this desktop a total of three times. Each one just getting worse , the first time I bough it , it was on sale and I saw it would run LoL Minecraft and maybe couple other games , it was good I noticed a couple frame issues but whatever I'll lower the settings , after about 6-7 months I was in the middle of just playing a bit of league with couple friends and it shuts off I'm sitting there like was there an outage or something but the house lights were on and everyone else's things were still on so I was confused , couple weeks later it happens again this time it won't turn on at all . I go to best buy they don't even know what the problem is , I had warranty they give me the store credit I decided to get it again since I though it was an alright computer and I had already made a desk around it . Second time , I had it delivered yo my home set it up and everything everything was running fine but there was always somekind of input lag and it was the most anoying thing to happen to me while playing league or csgo games that shouldn't have any input lag I'm already in a bad mood that they sent me another defect problem , it gets to the point where its just unbearable to play with and so I take a two week break. I go back I sit, I breath , I press the power button. I'm sat there looking at a black screen with the text "no source" I look down the computer hasn't even turned on , this time I stare at the desktop to check if it even turns on , I press down the power button nothing happens. Once again I go to best buy I tell them this and I tell them that its barely been a month or two they check it (which is just connecting the power cord to the PC and their outlet and checking if it turns on or not , they don't check the inside or anything ) and they tell me its only been a month what happened I tell them that I haven't even used it for two weeks and they give me credit and everything I go to but it once again , it got her I open it set it up, i noticed that it had scartches and the psu isnt a box anymore its exposed and has what looks like copper and other things where the psu goes , i stare and think they probaly sent me a defected used one. So today, about 30 mins ago I'm saw here in a Skype call with a friend playing hearthstone I'm the middle of a match I go to place a card and the screen goes black the desktop light in the front is flashing once or twice every second and I'm thinking, not only have they sent me one defected desktop but all three have been defected. I don't want to buy another one of these but I'll have to , if I have enough I'll try to get a laptop but doubt it , I'll go to beatbuy tomorrow and tell them what has happened. I'm just so done , don't know what to do , I love playing on PC but if this continues to happen I don't know if I want to continue playing on PC .

The day i got computer it was broke i had too bring into geeksquad too get repaird lol. And i got the computer back from the geeksquad and the fan is still broke.

I purchased this because it was reviewed as a decent gaming computer. I have upgraded to 16GB RAM and still have problems being disconnected when playing World of Warcraft and switching between windows. It will either disconnect me from WoW or make the webpages I am trying to load "not respond." It is also having a hard time when loading a new page that has video. Never had this problem with my other desktop which was half of what this is so I don't know if its the brand or not but I would not recommend purchasing this. I am only 2-3 weeks beyond the return time but I would DEFINITELY return this if given the opportunity.