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Customer Ratings & Reviews

$24.99

Customer reviews

Rating 4.3 out of 5 stars with 2211 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 2,211 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good for the price on sale

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally got these on sale for black friday and they were 4 for $40. With the protection plan (which I STRONGLY advise you get) it was a great deal. About two months later one of the bulbs (in my desk lamp) began to flicker and even turn off randomly. This happened a day or two after a massive storm, so that might be part of the issue. Factory resetting the bulb and moving it to a different lamp did not help. I returned and exchanged them using my protection plan and they had been pretty good until recently. Now the same desk lamp is giving me issues where my Alexa device can turn on and off all the other lights in the room, but this one bulb refuses to communicate. My C by GE app can still turn the bulb on and off just fine but that is not very convenient. Otherwise they work great and produce a ton of light, but I rarely find myself using any color other than neutral, bright white. Despite the setbacks I think that these are a much better deal than other brands which can run over $30/bulb.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for taking your time in writing this review and for sharing your experiences. Have you attempted a factory reset on the bulb that is not communicating? Also ensure that if it does communicate it is on the latest firmware version. Feel free to reach out to us at 1-844-302-2943 if you need any assistance. -Cync Support Team

  • Pros mentioned:
    Color changing, Ease of use

    Rated 4 out of 5 stars

    Good quality but financially questionable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. The range of colors is fairly expansive but I did get these on sale for nearly half it's price so the value feels much more fair than it's original pricing. There's plenty of similar products out there that serve the same purpose if you're looking for that.

    I would recommend this to a friend
    • Brand response from Cync Support Team
      Posted .

      We appreciate you leaving us this feedback. Thank you for allowing us to be a part of you smart home venture! - Cync Support Team

  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    cool bulbs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast and easy set up. I like how you can change the color settings and that it works with alexa to turn on and off

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product line. Have several of their items and they seem to work very well. Easy set up and good integration with Alexa and Google devices.

    I would recommend this to a friend
  • Pros mentioned:
    Color changing
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Bulb with many colors

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bulbs are good, have many colors, and work very well, and connects to a mini google nest. From time to time, I need to unplug the lamps in which the bulbs are connected because the Google nest mini does not recognize them anymore. Other than that, they work great.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for your review! What often helps is to power down the Google device you are using to control your lights for 1 minute then power back up. Feel free to contact us for additional support at 1-844-302-2943. -Cync Support Team

  • Pros mentioned:
    Color changing, Ease of use

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great way to upgrade the house. easy to use and reliable. installing them was easy, and doesnt take long. if you are using this for yourself, you might want the regular version, as I realized the white colors are the only we use. the colors are quite bright, just dont see the need.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love hearing how our products have made your life easier! Thanks for taking the time to share your experience. -C by GE Support

  • Pros mentioned:
    Price, Setup

    Rated 4 out of 5 stars

    On par with Hue for cheaper

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The initial setup was easy, the color is on par with Hue color bulbs but that also means they are dull and not very saturated. Price was way better than hue and no hub is required. Resetting them is a big strange but youtube has videos on it.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Ben- thank you for choosing Cync! We appreciate this feedback and will route it to our Development Team for review. Our Team has curated a very helpful video on resetting devices that can be located here cyncsupport.gelighting.com/s/article/factory-reset-your-device. Thank you for sharing this information with others to consider! -Cync Support Team

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Great bulbs!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some quality led bulbs. I was able to get on a good sale. Liked so much I ordered another 4pk at full price. Able to set moods for different rooms. Is especially nice when watching certain movies or playing PC or video games. Also use on porch and as garage light and can set brightness and set schedules for added security and peace of mind. Totally worth it so far. Cons - Having set to certain color and unable to find phone in order to change quickly. Sometimes connection takes a minute or two to recognize or phone requires a restart. But not often. Out of 8 bulbs total I have one that has difficulty connecting at times and requires being reset to work. Overall would recommend as a quality led bulbs that open new experiences and security for your entertainment, living, and home.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to share your experiences and providing valuable feedback! Your feedback allows us to make improvements based on the needs of our customers. Your feedback has been forwarded to our development team. If your bulb is still experiencing issues even after resetting please contact us at 1-844-302-2943. -Cync Support Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This light bulb doesn't so much your love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This light does everything very simple has many features included don't dumb to dusk automatically turns off and on or set a timer at any time you like... Too many colors to switch up that are beautiful and change the mood in the room at any moment. And also has functions. Are different things candlelight firecracker? 4th of July, except ftruck. What's in the bulb... That's so much for such an inexpensive product.I've had them for a while now and I've bought another one.They last quarter long time. And you could turn it on and turn it off anywhere. In the USA and beyond..

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Nero, we are thrilled to hear you are having an enjoyable experience with the benefits of all that Cync has to offer. Thank you for your review and for allowing Cync to be your smart home choice! -Cync Support

  • Pros mentioned:
    Color changing, Setup

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't want to spend for a hub. I've bought a couple of knock off brands in the past and was disappointed every time. But these bulbs do exactly what they say they do. Set up is really simple including set up with Alexa. The light seems strong, not weak and the color choices are limitless. It's the perfect night light substitute for my 4 year old. We are very satisfied, and the sale price makes it very worth the purchase

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hello there. Thank you so much for sharing your experience and for making C by GE part of the family!

  • Pros mentioned:
    Color changing, Setup

    Rated 5 out of 5 stars

    Love the lightbulbs! Would buy again.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these light bulbs! +easy set up; Just make sure Bluetooth is turned on and put phone near the light bulb to set it up. +can turn light on and off from phone using the C by GE app +can select any color on the color wheel or normal bulb colors (daylight, warm and cool) +can have automated lights turn on at sunrise, sunset or any time you want Highly recommend if you want to add some colors to your rooms!

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Hey Jenn. Thank you so much for taking the time to share your experience and recommendation! - C by GE Support

  • Cons mentioned:
    App

    Rated 5 out of 5 stars

    Good..then bad...then good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own the own the regular white ones and after awhile they started to not work intermittently when trying to use them with Google. After researching online it seems this was a common issue due to a firmware update. These bulbs now have a separate C by GE app that you can add them to, control them, and perform the firmware updates. This required me to disconnect them from the Google Home app, reset them, and reconnect them using the C by GE app. When they were added to the C by GE app they downloaded the latest firmware upgrades. I tried adding them back to the Google Home app and kept getting a message saying there were no bulbs found on my C by GE account which is false. Again after researching I found there was an issue with the C by GE app now. Fast forward about a month and C by GE finally fixed their app. The lights work seamlessly now. I decided to purchase the color bulbs. If you purchase these I recommend adding them to the C by GE app (now that it's fixed) first and then it gives you the option to add them to your Google Home or Alexa app. It's the easiest way so you can ensure they are always kept up to date with the latest firmware version. You can add them to the Google Home app without the C by GE app but this could cause issues down the road with being able to update them.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you for sharing these experiences. We strive to improve our app as much as possible and thanks to feedback and sharing experiences we are able to get an insight into the needs of our consumers. Thank you for your review and glad that our update resolved your initial issue. -Cync Support Team

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Nice, inexpensive replacement for Philips Hue

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, these have worked well. App isn't as good/well developed as Hue, but you can buy 4 Cync bulbs for the price of 1 Hue bulb. Requires no hub. You do give up some niceties for the price, but they're great for everyday use.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Brian- thank you for the positive words regarding our Full Color Direct Connect Smart Bulbs. We appreciate your constructive feedback about our application. We would love the chance to speak to you directly to learn more about how we can improve. Please feel free to reach an agent at 1-844-302-2943 who would be glad to document your input to share with our Development Team. -Cync Support

  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    Lights

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up. Love the colors. Works great with Alexa. Very happy with it,

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We're so happy to hear you are enjoying the many colors and all the benefits of your new smart lights. Welcome to the GE family. -C by GE Support

  • Pros mentioned:
    Color changing
    Cons mentioned:
    App

    Rated 5 out of 5 stars

    great lights, improved app

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these lights have always worked so well, providing every color under the rainbow. when i tried them the first time around, the app was clunky and hard to work through but theyve since updated and the app is silky smooth, powered by an industry giant in the custom light space and more fun to navigate.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      On behalf of us here at Cync we sincerely appreciate the feedback on our newest update! We are always mindful of our customer feedback and it allows us to continue to improve the Cync experience. Thank you for taking the time out of your day to leave a review. -Cync Support

  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    Nice lighting update

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lights are easy to install and sync. Occasionally they don't connect, but overall they are great. Love the available colors and brightness settings. I m adding more and more of these lamps all around the house. You can set them up by room, type, location, however you want, or you can change every bulb in the house all at once.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you- Dan for leaving this glowing review. We appreciate you taking the time to come back and share your thoughts. While we are glad to hear you are loving your new lights, we would like to speak with you directly in regards to your devices being 'unable to connect occasionally'. Please consider reaching out to our team directly so that we can resolve that issue. A member of our team can be reached at 1-844-302-2943. -Cync Support Team

  • Pros mentioned:
    Color changing, Setup

    Rated 5 out of 5 stars

    Nice Smart Bulbs

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never used smart bulbs before. I love my Google Home Mini. When I saw these bulbs on sale, I decided to give them a try. I read a lot of reviews, and some people complained that they were difficult to set up. I didn't have any trouble and the setup was fast. I learned that you don't need to install the app if you use a Google/Alexa device. Changing colors on the bulb is fun too.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love hearing how our products have made your life easier! Thanks for taking the time to share your experience Karl. -C by GE Support

  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Great product

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Set up is super easy through the app and connects to Google Home very easy. GE did a good job on these, i have a mix of different smart light brands in my home and these usually work the best :)

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are so glad to hear that you had an easy setup experience with your Cync Direct Connect Light Bulbs and Google Home! Thank you for taking the time to share your review with others. -Cync Support

  • Pros mentioned:
    Color changing
    Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Fun and coinvent lighting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a fun addition to the home. These were great around the holidays for changing lights to fun colors. These connect with digital assistants and have worked pretty well for the most part. Sometimes it takes a couple ties with Alexa to get the command to work, but when using the Cync app, they work every time nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Color changing, Ease of use

    Rated 5 out of 5 stars

    Good Bulbs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product work as described. I love these bulbs for creating a Sunrise alarm clock. They're very easy to set up and the app is simple enough. These things can get super bright as well!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello CjP5226, thank you for such a great review. We are thrilled to know that you are enjoying your GE - Cync Full Color Direct Connect Light Bulbs. Cync strives to provide a great user experience and an easy setup process. Please feel free to contact us at 1-844-302-2943 if you have any questions. All the best! -Cync Support