Customer Ratings & Reviews
See more imagesCync - A19 Smart LED Light Bulbs (4 Pack) - Soft White
- Model:
- 93128965
- SKU:
- 6425906
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 5 out of 5 stars
App is great
LisaE Posted
Use these lightbulbs throughout my house and have them hooked up to my Alexa. App is great
I would recommend this to a friendThis review is from GE - Cync A19 Smart LED Bulb (2 Pack) - Soft White
Brand response from Cync Support
Posted
Hello Lisa we are always happy to see positive reviews from our customers. Thank you for trusting our brand with your business! -Cync Support
- Rated 2 out of 5 stars
May or may not be what to expect
Cadman Posted
Tried these smart bulbs based upon other reviews. The configuration instructions suggested an easy setup. In actual use the bulbs were quirky at best. I found it nearly impossible to get 3 bulbs in a light fixture to be assigned to the same group and turn on and off together.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted
We appreciate you taking the time out of your day to leave us this review. We would love the opportunity to assist you. Please feel free to reach out to us at 1-844-302-2943 or chat with us at cyncsupport.gelighting.com. – Cync Support Team
- Rated 4 out of 5 stars
Useful Addition
KENTDAVIS88 Posted
Useful and a bit weird to set up. But in the end it is a nice addition to my home.
I would recommend this to a friendBrand response from Cync Support
Posted
'Cync' is always looking to make improvements. Your feedback is helpful, and allows us to grow. We would love to know more about what made setup not worthy of five stars. Feel free to reach out to us directly at 1-844-302-2943. -Cync Support Team
- Rated 4 out of 5 stars
Great starter smart bulbs
savvysaver Posted
Great starter set for smart lighting. These do not dim or change colors if you are looking for that feature.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted
Thank you for reviewing our lights! We do also sell lights that change colors if that might interest you in the future. We hope you enjoy your new direct connect lights. -C by GE Support
- Rated 5 out of 5 stars
Just fine
These lights work great. We have lots of them and control with the Google home app. The Hue lights have a better color palate to chose from, but Google is ok if you're not too picky about your specific colors.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted
Thanks for the feedback! We hope you are enjoying your new Direct connect smart lights. -C by GE Support
- Rated 5 out of 5 stars
Let there be light
They go on and they go off. Sometimes they don't turn off when you tell them to but just turning them of and on again fixes it
I would recommend this to a friendBrand response from Cync Support
Posted
Thank you for taking the time to share your experience with Cync. We are grateful for any feedback even if it is not the most flattering as we always strive to improve our app and devices. If you are experiencing any issues with controlling your lights, please feel free to contact us directly at 1-844-302-2943. We would be happy to help resolve it for you. -Cync Support
- Rated 1 out of 5 stars
Horrible!
Renny Posted
I don’t get how so many people have easily connected these bulbs. During the set up process, the bulbs had trouble connecting, and the app kept on disconnecting. After what took a LIFETIME, I finally connected them to the app. I tested the dimming, and they were literally flickering way too much. I told myself “guess 100% or 0% would have to do”. I connected them to my Google nest, and then after like a minute it COMPLETELY quit on me. First nothing connected (again) and then afterwards only 1 out of the 4 bulbs I set up connected. The nest was not recognizing the other 3, but with the app it was just fine. At this point, I didn’t think it was worth it so I’m just going to return everything now and rely on the trusty light switch! Thanks for nothing…
No, I would not recommend this to a friendBrand response from Cync Support Team
Posted
We would love the opportunity to get to the bottom of why the app does not seem to be working for you. Please consider contacting our support team at 1-844-302-2943 or chat with us in the app under settings>help. -Cync Support Team
- Rated 4 out of 5 stars
Lights
Steve Posted
Does what it is supposed to do. Nothing fancy, but it is nice to program the times that they turn on and off.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted
We are glad to hear you are enjoying the ability to automate your lights Steve. Thank you for leaving a review! -C by GE Support
- Rated 3 out of 5 stars
GE Direct Connect Bulbs
nicksgma Posted
The bulbs are a tricky to connect - but once they were, they work great.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted
Thank you for the review and feedback! Let us know if you need any assistance with anything at 1-844-302-2943 or [email protected] -C by GE Support
- Rated 3 out of 5 stars
It's ok
Rams Posted
It works, but it is frustrating setting it up. Quite bright at max setting
I would recommend this to a friendBrand response from GE Lighting Expert
Posted
Hi Rams sorry to hear of all the frustrations caused by these lights. Our direct connect lights require a 2.4ghz wifi signal to connect to your device. Please reach out to us if you have any issues at 1-844-302-2943. - C by GE Support
- Rated 4 out of 5 stars
Good smart bulbs
Bill Posted
These smart bulbs are great. I like putting them in the baby room to make it easier on going back and forth
I would recommend this to a friendBrand response from GE Lighting Expert
Posted
We love hearing how our products have made your life easier! Thank you for your review! - C by GE Support
- Rated 4 out of 5 stars
Another good product
Soontoretire Posted
Another good product that works well with either Google or Amazon. Does what you want. What else matters?
I would recommend this to a friendBrand response from GE Lighting Expert
Posted
We appreciate the review! Thank you for allowing C by GE to be your choice for smart home lighting. - C by GE Support
- Rated 5 out of 5 stars
Best light bulbs!
ChrisandJamie Posted
Best light bulbs for my house thats all ive got to say! Very easy pairing. Have never had any issues with these. Ive bought like 6 boxes.
I would recommend this to a friendBrand response from Cync Support
Posted
Hello Chris and Jamie! Thank you for integrating Cync Direct Connect Smart Lights into your home. We are glad to hear your experience has been nothing short of positive. -Cync Support
- Rated 3 out of 5 stars
Dim
erikaj Posted
Like that they are dimabled but even at its brightest its pretty dim
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted
We consider and value every feedback as it is the only way we can improve our app or products. Thank you for taking the time to share your thoughts! -C by GE Support
- Rated 5 out of 5 stars
Light bulbs of the future. Lol.
Pleased Posted
Bought these to connect with Alexa. Good bulbs. Wish I would have gotten bright white instead of this yellow tint. Was satisfied by being able to dim our playroom by simply shouting a command at alexa.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted
Hi there! Thank you for choosing C by GE for your family. Typically the soft white bulbs have cooler tones. If you find this to the contrary please do not hesitate to reach us at [email protected] - C by GE Support
- Rated 5 out of 5 stars
Great Lights
Keith Posted
These are the perfect item to keep your neighbors guessing lol. I bought these so that I could turn the lights on before I came into the house. They turned into a extra form of security when away.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted
That's great to hear Keith! We are so grateful to you for choosing C by GE as your brand for your smart home lighting needs. -C by GE Support
- Rated 3 out of 5 stars
bulbs
Amazing!! Great product high quality, Works great. could be brighter.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted
Thanks for the feedback Kass. We hope you enjoy your new lights and thank you for choosing C by GE for your smart home needs. -C by GE Support
- Rated 2 out of 5 stars
Theoretically great
Shidababy Posted
These are great in theory but the app is in and out. I’ve noticed some improvement over the past week but I find myself getting frustrated… it does not connect well with Alexa so I always have to turn the lights on with my phone… which isn’t always convenient
No, I would not recommend this to a friendBrand response from Cync Support Team
Posted
We are sorry to hear that your Smart Lights haven't been staying connected to Alexa. Here is a link to some helpful tips on connecting your devices to Alexa cyncsupport.gelighting.com/s/article/alexa. If this issue persists please feel free to contact us at 1-844-302-2943 or chat with us at cyncsupport.gelighting.com. – Cync Support Team
- Rated 3 out of 5 stars
Complex to use
PS5GAMER Posted
For me don't work well and the App has a lot of bugs
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted
We apologize for any frustrations that you have had while using our app and we would like to gather some more information on the issue you are experiencing. Please feel free to reach out to us directly at 1-844-302-2943 we would be more than happy to provide you with assistance. – Cync Support Team
- Rated 3 out of 5 stars
just ok
Mczerwinski Posted
I purchased these due brand and value. We got them set up and working with Alexa pretty easy, however, they stopped working with Alexa about a week later and now we can not get them to work again. The app works great though, so if you are ok with just the app then I would say purchase them, however if you want them to work with Alexa I would not recommend.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted
We appreciate the honest feedback and review. If you are still having issues with the Alexa integration please reach out to us so we can assist you at 1-844-302-2943. -C by GE Support