Customer Ratings & Reviews

Pretty easy to install It just would not work unless I was standing right in front of it

I have many connection problems when connecting to camera remotely.. Get very choppy audio and can't connect half the time.

Misha (Dlink Rep) was great. After trying on my own for an hour. I decided to call the help desk number. She helped me setup my whole system (two cameras and recorder) with no problem. She helped me for a good hour and made sure everything was in working order before we ended our conversation. She even 'ghosted' my computer to make sure all my settings were correct. As for the camera, it's a good thing to have. Like getting alerts on my smart phones (need the Dlink Lite app) when motion is sensed. Adding the recorder is good because you can record video from certain times and certain days of the week. All videos are saved onto an external drive (be sure to get a 1TB if you want good quality video recorded). Now I have a great security camera system to go with my motion sensors at my main door and living room.

couldn't connect wireless and I have high speed internet service. had a very strong signal but just wouldn't work for me.

wasn't what I expected. Will be upgrading so I can be able to use while I'm away. couldn't do it with this camara

We bought this and sadly returned it the next day. The simple setup works great if you have a real simple setup. Sadly, there are other issues that I can not explain that were the cause of the return. First, I have setup dozens of wireless networks and hundreds or thousands of wireless devices, so I am by no means a novice. I was joining this to an existing Cisco Linksys EA4500 router. Downloaded the setup wizard and went through that. The camera would not connect to wireless by manually entering the information or using the WPS system. Everything worked hardwired. Actually, that is not entirely true because the EA4500 admin site (https://192.168.1.1) was taken over by the DLink web admin site from this camera even though it was assigned and using IP 192.168.1.130. This is the part I can not explain. Anyway, after several attempts, it seems this Camera will not join a WPA/WPA2 personal mixed environment. It joined once I changed that to WPA2 personal. Sadly, it once again disrupted the admin page of the EA4500 router. I did a factory reset on the device and set it up using just the web admin console. By doing that I could see no way to link the camera to the D-Link cloud and it still interfered with the EA4500 admin page. No matter what I did though, the D-Link Admin console always seemed to take over or interfere with connecting to the EA4500 admin page whenever it was on the network until the router was reset. It was really odd. Reset again, got it on wireless and in the D-Link cloud (with the setup wizard). Configured some motion detection areas, configured an FTP site on a server I host at a remote location. Tested it from the web admin console and it saved a picture there. Configured some email alerts. The motion alerts were to send 15 seconds (max) video to the FTP server as well as some still pictures. I received alerts on motion in email with a link to the cloud device so I could see a real time view. Nothing went to the FTP server and I did not see anything saved in the Cloud (or a way to). As near as I could tell there is no way to see what triggered the motion detection. That makes the feature fairly useless. Due to these fatal flaws, the devices has been returned already. Why 2 stars. The picture quality was way better than I expected. The night vision worked well enough to see things 18 meters away without issue. I was really concerned that the resolution was going to be too low, but it was fine for our needs. It was just everything else that was rather annoying.

Very difficult to set up with no instruction in box or online. D-Link requires you to pay them for assistance. Overall rip off. Don't waste your time. Best Buy returned the item no questions asked. Thank you Best Buy!!

could not see items across the room with this camera.

Definitely not a fan of this one. Somewhat easy to setup but recording is an issue.

The quality is ok . No two way audio. Video is choppy.

Isn't as easy to set up a as it says to wifi. Very frustrating.

If you can spend more money to buy a better security camera do it.

if you are looking for a clear picture then look some where else

It is decent, everything comes out kind of dark. Not the best.

Bought the camera to watch our baby as he slept. Couldn't even get the camera to connect to the internet. I work for an IT company. I took it back and bought a belkin. Hooked up the belkin cAmera and it worked within 5 minutes.

Ok quality but I didn't like that you can't record

The installation is not easy on this product and I have still been unable to connect the second device. Also needs to be close to an outlet and the internet cable to install. Once you unplug and move it to the desired position it malfunctions

Don't buy it. It's slow and you would think it's easy to install. The directions are wrong. I called the customer number and they didn't know how to fix it so I returned it.

After visiting store & speaking we sales person, I felt as if it would be a snap to set up. Have had for weeks & still is not working. Will seek professional help getting cameras to work.

the camera was easy to setup. The picture is good during the day and at night. I'm very satisfied, especially, since it was cheaper than the baby monitors that we were looking at from $150 to $250. You can view from a computer, tablet or smartphone.