Deals Worth GiftingShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 807 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

78%
would recommend
to a friend

Customers are saying

Customers are pleased with the excellent camera quality, ease of use, and the pan and tilt features of the High-Definition Pan and Tilt Wi-Fi Video Security Camera. Many also appreciate the night vision and motion detection capabilities. However, some users experienced difficulties with the setup process and software, while others reported issues with Wi-Fi connectivity and overall reliability. Improvements to the software and setup instructions would enhance the user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 807 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works as advertised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, however, settings are not intuitive.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    DLInk Home Video Security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a purchase for my sister and she loves it. I have one at my home and she was always talking about getting one so I got her one for her birthday. Her version is an updated version and the video is very clear when watching your home. Love this product.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Camera good for first timer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera with good features, serves the purpose of room monitoring. Use mostly while at home. When away 3000+ miles, iPad app did not work, but smartphone (Android) app did. Email alerts worked well.

    I would recommend this to a friend
    • Brand response from D-Link Support
      Posted .

      We thank you for your feedback. Please make sure that you have downloaded and installed the latest firmware upgrade available for the DCS-5222L from our website at support.dlink.com. Based on your review we would like to gather further details to try and resolve your connectivity issues with the iPad app. Please click on the link listed below good for the next 10 days, so that we may obtain your contact information to have a D-Link support specialist contact you directly to assist in resolving your issues.

      Here is your link: http://supportrequest.dlink.com?id=5e2bb93f395c4fc888b3e766d083ff5e&token=6e0a57abd3a642bbb70568fa95116b1f

      Thank you for being a D-Link customer.DLinkUS

  • Rated 5 out of 5 stars

    Great Camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a quick plug and play camera. I purchase this camera for my parents home (60 yrs + and not the most technical savvy) the app makes logging in simple and easy for them. The mydlink cloud cameras are great. Plenty of options when running advanced features, however flash is required to alter all of those so if you run a mac or try to access the main site from your smart phone or tablet, you will be disappointed. The movement (display only) can be a little choppy at times but its unknown to me if it is the bandwidth limitation or the caverage itself. The articulation of the camera itself is quite smooth and one camera is in a slightly dusty condition. Over all for the quality and price, one of the best options available.

    I would recommend this to a friend
    • Brand response from D-Link Support
      Posted .

      We appreciate the feedback as we take the input into great consideration and we are glad to hear that you are satisfied with your purchase. Thank you for being a D-Link customer.DLinkUS

  • Rated 5 out of 5 stars

    Great camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great network camera. Cool that you can control it from your app from anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Good camera but service unreliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is good quality for the price but the ability to see it from the Internet is hit or miss. Sometimes you can see it from the net but half the time I keep getting a connection timeout.

    No, I would not recommend this to a friend
    • Brand response from D-Link Support
      Posted .

      We appreciate the feedback as we take the input into great consideration and we are sorry to hear that you are encountering issues with the product. D-Link advises that you use Internet Explorer and to make sure that you have downloaded and enabled the latest version of Java on your computer. You also want to add the mydlink site to the exception list in your Java security settings. If you are still experiencing problems please give us a call at 1-877-453-5465 so our technical support reps can assist you. Thank you for choosing D-Link.DLinkUS

  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and Great customer service from Marvin,badge# AR004612 at DLink

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs space

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really liked this camera, especially the fact that it could be rotated remotely. We ended up returning it for a different camera though because we couldn't figure out a way to place it in the area we wanted it in. It is rather large. If you have the space, I'd certainly recommend you give it a try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good camera can be a little confusing but service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marvin ar004612 is very knowledgeable on what he does I liked him very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pan and tilt video camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily connects to my home wifi and I'm able to remotely view in real time

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    camera ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions were not clear and all inclusive in package. Tried setting up for 4 or 5 hours. Finally emailed customer service. Saw email next morning with a phone number. Called the number and still took almost hour and half.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great it does what it supposed to do, works well in wifi connection p

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera to watch cats when away/.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watch house and cats when not at home. Use iPhone to watch the camers.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    great picture,easy install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After some research this was the best option and once I got it installed it was better than expected. The swivel option allows me to move the view remotely. And if I just want to see the interior I can do that also. Very good night vision as well

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dissapointing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially this was very easy to set up. Once I had it working, it told me there was a firmware update. Once that was completed I could not get it to hook back up to my network. I returned this item for a Samsung camera.

    No, I would not recommend this to a friend
    • Brand response from D-Link Support
      Posted .

      We appreciate the review as we truly value the feedback and we are sorry to hear that you encountered issues with the product and that you have returned it. For future reference, please note that D-Link offers free technical support to its customers. Our support team can be reached anytime by calling 1-877-453-5465 and an agent will be glad to assist you. We hope to restore your faith in D-Link. DLinkUS

  • Rated 4 out of 5 stars

    great camera for home surveillance

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought 2 of these cameras to keep an eye on our dog while we are at work. camera setup was fairly easy and the app that you can get for free works well. only issue is sometimes you can't use the ability to talk through the camera probably due to internet connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for household security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for our household security needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked perfect for what I needed. Was able to watch who came in and out of my home while I was not there. Was able to keep up with the cats and dogs also. Was very easy to use through my phone app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for continuous or occasional security.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for watching my dogs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several other DLink camera's and this was the most difficult one to set up. This could not be set up on the mobile app. I had to add this to my DLink account on my pc. Now that it's finally set up it works well, but the set up was challenging.

    I would recommend this to a friend
Sponsored