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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 807 reviews

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78%
would recommend
to a friend

Customers are saying

Customers are pleased with the excellent camera quality, ease of use, and the pan and tilt features of the High-Definition Pan and Tilt Wi-Fi Video Security Camera. Many also appreciate the night vision and motion detection capabilities. However, some users experienced difficulties with the setup process and software, while others reported issues with Wi-Fi connectivity and overall reliability. Improvements to the software and setup instructions would enhance the user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 807 reviews
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Good camera, bad application

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this camera overall. I just hope that the application gets an overhaul. Good: 1. Picture is clear 2. Sound is ok 3. Easy to install Bad: 1. Both Mobile and PC application. limited capabilities and you have to go to Advance setting to access camera features. 2. Lag on panning. 3. Did I mention, bad app? Overall, it is a good camera. I wouldn't recommend it to my friends though.

    No, I would not recommend this to a friend
    • Brand response from D-Link Support
      Posted .

      We thank you for your feedback and we appreciate your business. If you continue to have lagging issues when trying to remotely control the viewing angles of the camera, D-Link suggest you try moving the camera to a different location and or try disabling any firewall and or anti-virus applications you are running and check for better performance. Thank you for being a D-Link customer.DLinkUS

  • Rated 4 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera works great and was easy to set up. If they can get the app to work every time it would make it worth having. When I first got it the mic feature was removed and I coundnt use the 2 way communication feat. Then after a update the mic was added and then removed again on a later update then again added back and now the mic won't work on lte or outside the home wifi. It now only works as long as I'm connected to the same network the camera is connected to.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Night vision

    Rated 4 out of 5 stars

    great camera .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great camera once you figure it out the installation can be a little tricky, for me it was but once you hook it up well worth it great night vision and great picture quality color is great clear picture.and also add the camera to your smart phone to keep an eye on your property .were ever you go...

    I would recommend this to a friend
    • Brand response from D-Link Support
      Posted .

      We thank you for your feedback and we appreciate your business. Thank you for being a D-Link customer.DLinkUS

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good picture quality and capabilities for experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera provides good picture quality and ability to move camera remotely via internet or mobile phone app, however, settings require some advanced knowledge and can be time consuming.

    I would recommend this to a friend
  • Pros mentioned:
    Pan and tilt

    Rated 3 out of 5 stars

    very good product but conectivity issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a very good product and worked better than anticipated wired, however had major issues trying to get it to work wireless. Tech support was unable to aid us and we ended up returning it. We really loved the pan and tilt capability. Ended up buying a Samsung camera. To bad would have much preferred the D-Link if we could have gotten the wireless function to work. Try it maybe you can make it work.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Easy and works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, great customer service help to update firmware, works as described, great quality on phone and computer with sound!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great Camera, Does exactly what it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera has a very good picture and is easy to control with the app on my phone. For the money it is exactly what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    great camera, had brief set up problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to contact technical support for set up and took about two hours to get the camera up and running. Once up and running, camera has great picture and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so easy to set up and use love it would probably get a fish eye view next time. slow to move camera but ok when no lag!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is so easy to set up. It's day and night viewing is awesome...so clear.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great IP camera with good quality video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera was easy to set up. With a built in microSD card slot it makes recording easy. Good for anything from security to baby monitoring with two way audio support.

    I would recommend this to a friend
    • Brand response from D-Link Support
      Posted .

      D-Link appreciates the feedback and we are glad to hear that you are enjoying the product. If you ever run into any issues with the camera, please note that our technical support team is always available for assistance. They can be reached by calling 1-877-453-5465 and an agent will be glad to help you. Thank you for being a D-Link customer. DLinkUS

  • Pros mentioned:
    Camera quality, Night vision

    Rated 4 out of 5 stars

    Does its job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera works great, and for the size and lighting, it's a pretty good picture. The only complain is the app is a bit touchy where the zoom and move feature can get in the way of each other. When you pinch or spread to zoom, sometimes the camera will move instead. Night vision works awesome, and sound is good. I can watch the baby from anywhere and even talk to her to calm her down.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Not bad, but software needs some work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is great, but the software and connection process is not the best, feels old.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera for the money is great: easy too set-up, easy too control the cool pan/tilt feature, great image quality, etc...

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product does exactly what it's supposed to do my only complaint is that it needs to be plugged into the Internet router in order to upgrade the firmware

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it, but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The night vision is cool. I am somewhat a techie, but this was complicated. You have to click on a link that is "unsafe" to get to the meat of the setup. I am still playing with some of the settings to get it how I want it after a few weeks of using it. It would be nice to have a better way to save a "movie" to your computer so it doesn't get overwritten. And it would be nice to have an on off switch so it isn't on constantly. It makes my husband paranoid knowing it is on while we are home and to go online in order to make it "private" every time you want to turn it off is a pain.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I alreayd had an existing DLink camera, so I had a little bit of a hard time setting up the new one. It was my fault, since I was thinking the app was already installed, I would not have to set that up again. But, the opposite was the case, I called for support, they explained that I still had to go online and choose the new camera and select the setup option. They had me going pretty quick. Both cameras are now working great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Video Monitor for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this video monitor is great. It was a little difficult to setup and I am a technical person. The resolution display wasn't up to my expectations, however much more decent than most....especially for the price. Being able to remotely view via computer, and smart phone is great...although all platforms seem a little bit different and is a little confusing. You can use DCAM software, via internal network, etc. The only downfall is that zoom works only in IE and not other browsers. I would buy a few more of these, just wish the HD seemed more HD.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Setup

    Rated 5 out of 5 stars

    Best camera for me to date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works really well, the Wi Fi connectivity is the best I have had yet. The setup was almost flawless but for one small hitch. At a point in setup where a solid green light was called for, it only ever got to be a blinking green light. Apparently, blinking green should have gone solid but that never happened. Called tech support and got instructions to ignore the blinking part, then was instructed to do some security setup things everyone can only get by calling technical support. I don't want to spoil every one else's fun though. So, this camera works better than all others that I have to date. Just have to put up with the flood of picture triggers and emailed pics and videos till I get the trigger sensitivities better adjusted. I like being able to see inside my house and in the garage while I am gone and before I enter my home.

    I would recommend this to a friend
    • Brand response from D-Link Support
      Posted .

      We thank you for your feedback and we appreciate your business. Thank you for being a D-Link customer.DLinkUS

  • Rated 4 out of 5 stars

    Great Camera-small issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. Had some difficulty setting up with wireless but was able to call tech support to fix, but a lengthy process. While away, was able to use the app on iphone or laptop to view live feed. However, after 2 days, we lost connection, and then it randomly came back over 24 hours later, then worked for about a day, then we lost connectivity again, then got it back randomly. Not sure of the issues with that. Usually could not connect via the laptop.

    I would recommend this to a friend
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