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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 3.9 out of 5 stars with 807 reviews

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78%
would recommend
to a friend

Customers are saying

Customers are pleased with the excellent camera quality, ease of use, and the pan and tilt features of the High-Definition Pan and Tilt Wi-Fi Video Security Camera. Many also appreciate the night vision and motion detection capabilities. However, some users experienced difficulties with the setup process and software, while others reported issues with Wi-Fi connectivity and overall reliability. Improvements to the software and setup instructions would enhance the user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 807 reviews
  • Rated 4 out of 5 stars

    Great Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second DLink Camera. I own the non hd version of this one and this HD version. I would say the biggest problem I have with it is the internet connection I'm using to monitor it. It seems to lose its connection once a day and if the internet connection is down when it reboots it doesn't seem to want to reconnect. The big plus to this is that it has local storage so uploading and emailing isn't a must.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Descent camera for options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Video works well in day light as well as night time.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Easy Setup and Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick setup and easy use of system. Quality video.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It is a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great, easy to install and easy to use. The cloud services work perfectly

    I would recommend this to a friend
    • Brand response from D-Link Support
      Posted .

      We greatly appreciate the review and we are glad to hear that you are satisfied with the product. Thank you for choosing D-Link.DLinkUS

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    First PTZ Cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this for indoor use to monitor something outside. I've placed it by my window and it's done well. I hardwired the camera and setup the free d-view cam software to record directly to my computer. The d-link app is handy for viewing with my iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Pan and tilt

    Rated 5 out of 5 stars

    Great camera / sharp picture / in color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!! I really love this D-Link camera. Easy to install. I like the fact that this camera is not stationary. I can pan and tilt! I like to keep an eye on my doggies and of course my house when i'm at work! Love the fact that I can also hear and talk! I have an iPad, iPhone 5s and an android Galaxy nexus phone. D-Link app works very well. I am using this camera wirelessly and it was very easy set-up. I already have a D-Link security camera. The pan and tilt feature is easiest to work on the iPad. I can work that feature on the phones, just took alittle time to figure out. I really like my D-Link security cameras. Work very well and the best part is no monthly fee!!!! I have peace of mind that my doggies and home are ok!

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 4 out of 5 stars

    Cool camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice camera with a lot of features. Night vision, motion sensor, 2 way sound

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 5 out of 5 stars

    Great for keeping an eye on pets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought mine so I can keep an eye on my pets while I'm traveling. It works great for that usage! The cloud setup didn't work so well for me but that could be because I was on a hotel network. The PTZ is fast and responsive. The best part is the audio feature. The night vision is pretty good as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup, plenty of options to play with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so far pleased with this security camera. Easy to setup on computer and with FREE android app. I only wish it would tilt down more when placed on a surface, also a little hard to dial in the sensitivity or figure out how to make it work where it will only notify me of motion when I am not home.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Great camera, easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great camera, it was really easy to set up, and the iPhone apps that go with it (that are free) are great I can actually see everything in my home on my phone now. This is great for any home owner that wants to protect their expensive stuff.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Not bad...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is OK and the pan/tilt is nice. But the software for camera setup, control and video retrieval is clunky and unnecessarily complicated. Also, movement notifications should be a user choice of either email or text.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    Good Camera - Audio Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera quality is excellent especially when accessed over wifi. The problem I had was the audio would work for 2 secs and then stop. Customer support could not get the camera through firmware updates to work properly.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is that getting this thing set up is not as easy as the instructions seem to make it. I followed the instructions exactly and it would not sync to my phone app appropriately. It wasn't until I started improvising after about an hour that it managed to sync fine. I still don't know what I did to make it work, but it works now and it works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great camera. Easy to set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Good quality picture. I like being able to view it remotely.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Over all vary good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my dad to watch his dog while away it works great

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Reliability

    Rated 3 out of 5 stars

    When it works it is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't been too happy with the Security Camera's at Best Buy lately. Went through 2 other sets before purchasing this one. Initially I thought this would work fine, but it seems to need to be manually reset about every 10 days or so. Reset entails unplugging it and letting it sit for about 20 seconds. Definition and Sound are great otherwise. Oh, it will work if you don't reset, but won't record/send to email. Seems strange, but that is what I have happen at least.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Setup

    Rated 4 out of 5 stars

    Not so easy to set yp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time consuming to set up...not as easy as manufacturer claims.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is great for beginners. It is easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Great Pics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is great as far as the video goes, however the software is a little tricky to set up and to get a response from DLink on some questions I had was nonexistent. I sent off two emails with questions on settings and two weeks later I'm still waiting for an answer. I managed to fumble way through on trial and error. PatM

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 5 out of 5 stars

    Initial Setup a Little Difficult

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own 5 of these cameras. Initially I thought I wouldn't have any issues, but uploading newer firmware was a little challenging, however I contact Marvin (badge #AR004612) with Tech Support and he got the firmware uploaded for me. Great job Marvin! Camera works great.

    I would recommend this to a friend