Customer Ratings & Reviews

BestBuy customer service consulted BestBuy experts for my questions,yet the expert answers were conflicted with local BestBuy install tech info. Local BestBuy install tech said that Remote car starter would cost a lot more $$ to install to achieve convenience features of trunk trigger. I specifically asked phone agent about " no extra install charges" and was told there would be no extra install charges . This is the 2nd time this happened to me with BestBuy installing remote car starter . I still have another Christmas remote starter to install in another car and was informed that it will get installed w/o extra $$.. BUT, the local BestBuy install tech told me this week that it may cost as much as hundreds more to install. Your customer service info conflicts with BestBuy install tech info. I bought 5 remote starters from BestBuy in past few years and each time I unexpectedly encounter an install issue which requires $$. I always inquire about this in advance and have repeatedly been given bad info. Store policy/communication needs to be addressed in my opinion. I want hassle- free service as promised to me.

I would like to take this opportunity to thank the Geek Squad Auto Installation of Best Buy Levittown NY for doing an excellent job on upgrading my Compustar remote start system by adding the Compustar FT-ALARMIT-KIT for my 2015 Honda CRV.

The Best Buy car installers are top notch. They were able to install my remote start and addons. Having an Audi it took them longer then expected but they were able to finish same day and do a very professional job.

This was a fantastic add on for my remote start plus installation. I bought it as a package deal, professional installation . The service was great. I am so satisfied that I purchased the exact same one for my sons truck. Thanks Best Buy

After the install of the remore start I had to go back twice to fix the install. The technition said my style of car was very hard to install on and he wasn't too familiar with it. Between the second and third visit he had to call another rep to find out how to install it correctly. I wasn't impressed that he was using black tape to cover the wire splices. In my experience black tape comes off in the heat. Since car interiors get very hot I doubt the tape will stay on very long. I expected the geek squad to use the shrink wrap type of splice cover. When I called to make the first appointment I was told to call back in a week, the appointment schedule wasn't up yet for an appointment two weeks away. I had to call four times before I could get an appointment.

Came with the remote starter package. the tech was good, but be aware, not all Best Buy locations can install remote starters, I drove 20 miles to a best buy that did... having 2 best buys near my home.

The Roseville, CA install guy was the best! he made sure everything worked like i wanted it to and explained every function and quirk to having this installed on my 2014 Ford Fusion

They did a very good job with the installation. I was very worried with my brand new 2018 Toyota camry. But they took care of me very well and did a awesome job.

The staff were fast, efficient, friendly, helpful and knowledgable. I felt comfortable with them working on the installation of my remote start. This was a great decision. Thank you best buy!

For those looking for a relatively inexpensive, good quality remote starter with little hassles (with Geek Squad install), this is a good deal.

hope to get it installed as soon as the flats are fixed and get the time.... my son used to work for GEEK squad until he got a REAL job.. recently ...good folks there

I have a little issue with the remote communicating with my car, but since my car didn't even have keyless entry before, I will take it.

I was told this would take 3 to 5 hours to be installed. They did a good job on the installation. I am very happy with this so far.

Love my new Nest thermostat. The product was in good condition and love the fact that I am able to control the heat and cooling systems in my home away from home.

It was difficult to get them on the phone but after getting the direct extension, I was able to set up my appointment easily.

Geek Squad® - D Security Standard Add-On Installation was included with purchase of Viper - Remote Start System, great deal, installed as scheduled on time.

I had a remote start installed in my wife's car and my only complaint is that it took almost 4 hours. Everything else worked ok

Installation was quick and easy. Best Buy tech did a great job explaining how everything worked and answered all questions prior to me leaving with my vehicle.

This item is great, especially since some days it is cold and I can use the automatic start to go into a warm car. Glad I made this purchase for both cars

The shop tech professional new what we were looking for. He did an outstanding job on the installation was extremely helpful start to finish.