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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 352 reviews

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94%
would recommend
to a friend

Customers are saying

Customers consistently note the quick and efficient data transfer service, praising the knowledge and professionalism of the technicians. Positive feedback also highlights the ease of installation and the overall helpfulness of the service provided. The smooth transfer process and excellent customer service were frequently mentioned as key strengths.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 352 reviews
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad tech was very knowledgeable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very professional and knowledgeable in getting information transferred from my old computer to the new one. Although not all pictures and some favorites could be saved, I was very happy with what info was saved. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad knows how to solve problems!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job transferring my information from my old computer to my new one. No issues which is always a plus! I would recommend the G S because they are always very helpful and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad representative was so very helpful. He transferred data from old to new computer. Also set up to automatically update every day. Was very professional & efficient while being friendly & courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    happiness is my wife's new HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife is quite happy with her knew HP computer and the fellow who came to our house to set things up and transfer everything from her old malfunctioning computer did a superb job.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    GEEK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK Squad Tech moved all my data, programs, files, etc. He even helped me with the tool bar and how to find U-Tube to help me in the future which is needed due to COVID. Particularly helpful and patient.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Transfered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transferred Over 250 GB Data and did not have me go to the store with my desktop PC since this wasn't typical of home transfer but since the transfer was going quickly he stayed until it finished

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    I can count on Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is fantastic to resolve all my problems, I have the subscription for years and even I had to pay $90 to transfer the data it was done correctly and that is what it counts

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Tech was estute in advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician assisted me in doing the data transfer providing perfect device as I wanted only specific data transferred from my older iMAC to my new iMAC. I work from two such.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Jurgen does it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jurgen trouble-shot and fixed multiple problems on my PC that had arisen in the previous weeks. He's extremely knowledgeable, friendly, and he doesn't stop until he finds a working solution.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Technician installed my computer quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technician installed my computer in a timely manner. He was professional and answered my questions. Loved talking with him about the computer. He was very knowledgeable and I appreciate how he helped me.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data Transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad expert got me squared away not only with my data transfer, he hooked up the new backup I had just purchased. Very professional and eased my mind that I hadn't lost everything.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great job setting up new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad member did a great job setting up my new computer and transferring everything from my old one to the new one. I appreciated him doing it in our home especially with the Covid issues.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    I didn't want my information being lost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad member who did this job was helpful, efficient, and knowledgeable. In the end, all those bits of information found their way onto my new Mac and none went flying off into the cloud.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Good Job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who came transferred the data and everything that I need is there. He actually transferred more items than what I thought would have been transferred. He was late getting to my house because the previous appointment took longer, so he said.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backed up our computer files to an external hard d

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have asked for better service. Excellent! Was able to answer every question I had and provided some very important tips to improve our interaction with the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data transfer by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic service offered by Geek Squad at Best Buy. I purchased this plan and they came to my home and transferred all my apps and photos to my new laptop. I didn't lose anything which made me a very happy person!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Best decision getting geek squad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t have connected my computer or printer without this service. He transferred all the data from the old computer to the new one, connected the printer and relocated my old computer to a different location.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Data transfer to new Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Agent was great. He not only transferred all my data correctly but finished setting up my new Laptop & gave me good instruction & advice. He was friendly & helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Excellent technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very knowledgeable and was able to transfer data from old lap to new laptop and install printer all within 2 hours. And she was a female!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    You can always count on the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent is great...we always request the same person. He transferred data from an old Ipad to a new one and fixed several computer glitches! Great service, well done!

    I would recommend this to a friend
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