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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 352 reviews

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94%
would recommend
to a friend

Customers are saying

Customers consistently note the quick and efficient data transfer service, praising the knowledge and professionalism of the technicians. Positive feedback also highlights the ease of installation and the overall helpfulness of the service provided. The smooth transfer process and excellent customer service were frequently mentioned as key strengths.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 352 reviews
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    The service given was the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very knowledgeable and explained everything to me so I could understand. The main thing is he was patient and kind. That is important to an old man like me :-)

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    I asked lots of questions and was answered fully.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stood by most of time he was working and I asked numerous questions about the product and apps that were added or already on the unit. He easily and with patience answered and clarified all answers.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Data transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very knowledgable and friendly. Completed the work quickly and took time to show my father-in-law where his documents were on his new computer.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    HEADACHE FREE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent seamlessly transferred all my data from previous computer to the new one.....no hassles, no complications, no errors....everything was accomplished without one problem.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Exemplary Geek Squad service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent transferred all my data from my old Apple Mac mini to my new one. She was Aces in every respect: courtesy, professionalism, expediency, and expertise.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    He was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He made the data transfer with no glitches. He was personable and knew his stuff. Made all the hook-ups and made sure everything was working properly. Excellent

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    They know their stuff!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad member was very professional & nice. He kept a mask on at all times & wore gloves & shoe protectors. Had my computer up & running in no time at all.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek squad installed my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was so good and very patient with me as i am not computer literate. he was very knowledgeable and took his time to explain things to me.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 4 out of 5 stars

    Job completed after 2 tries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time and was courteous. Data was transferred, but file location on destination PC wasn't put in correct location. I had to have Geek Squad member on the phone/on-line find the files and move them to the correct location. Otherwise, job well done.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad was impressive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad impressive in transferring date from my Mac to the Pavilion. Appreciated the fact they took time to explain what they were doing and the workings of this new computer.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great job by my Geek Squad member.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent quickly completed the transfer of data from my old computer to my new one. He also helped me understand many of the additional features on my new one.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Good knowing transfer went well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job in transfer my date from my old computer to my new computer. I didn't loose anything. The Geek Squad does a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Quick and efficient transfer of my data!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WOW! Didn't think it would be that easy and would take so little time to completely and ACCURATELY transfer the data. Many thanks for saving ME hours of time.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Perfectly set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was able to transfer all of my data from my old hard drive and explained how I should destroy the hard drive to protect my information.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek Squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My geek sqaud agent transferred all my data professionally and in a safe and timely manner. Very pleased with the service and outcome.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    A Smooth Process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent was helpful and knowledgeable. He answered my questions and was very pleasant. The transfer itself went smoothly. I can't praise the Geek Squad enough...they're great!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Great technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician arrive at my home with everything he needed to do the file transfers from my old machine which was dying. He did it so quickly I was amazed. I am very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person sent to transfer the data from one computer to the new one was a third party company. I found that to be strange that it was not an employee of Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Helps Again with Setup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was again very helpful. They arrived on time and were very professional in their work. Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Geek squad completed all tasks quickly and profes!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad in-home service transferred all my data from old computer into new. Andrew was very professional and completed his job in a perfect amount of time.

    I would recommend this to a friend
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