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Customer Ratings & Reviews

Your price for this item is $424.00
The comparable value price is $629.99

Customer reviews

Rating 4.7 out of 5 stars with 240 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 240 reviews
  • Rated 4 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and product quality, Best Buy always first choice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, light and great to work with. The packaging was a little sus though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a very good product! Just started using but appears to be just right!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is not the best but overall a decent laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. Great Value for what you get..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was an easy setup process haven’t had time to use it much yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is in good condition. I like the built quality and nice look

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not bad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is not bad for everyday use. It handles basic tasks like browsing and documents. The performance is decent for the price, and the build quality is acceptable. While it’s not high-end, it offers good value and reliability for regular users

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the purpose I purchased for and need it for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For my 8 year old son

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. My son loves it and works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Work from home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop will work for our needs. Love the touch screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs backlit keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop… had to return it cause it does not have a backlit keyboard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price with a good screen and great battery life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well-keyboard characters dim.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Wish keyboard had brighter characters.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is short, but otherwise it is great!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    New computer, same old problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within 2 weeks of purchase laptop had issues at start up. After signing in screen went black. I was able to do work around with "hard" resets or BIOS resets, but these fixes are temporary at best. I was familiar with these resets because the 2 year old computer I was replacing had thee same issues. Customer service has walked me through the reset process, but really, after 2 weeks?!?!. Both of these computers, the old one and the new replacement, are Inspiron 15 laptops. Two years is not a very long lifespan, during which the motherboard was replaced after 5 months and then the black sceen issue arose 3 months ago. I decided to replace that computer, only to have the new computer exhibit the same issue within a few weeks. I'm not a happy camper!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery it doesn’t last long enough time even after fully charged

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away from PC Heaven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy if it shows marketplace FedEx delivered to wrong address and PC Heaven will give you the run around. The only saving grace was Best Buy was on my side and refunded my purchase. Thank you Beat Buy for thinking of the customer. Again stay away from PC heaven.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not reccomend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop stopped working after three days. Wouldn't turn on, charger was working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missing item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not know I have not received it yet, even though it said it has been

    No, I would not recommend this to a friend