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Customer Ratings & Reviews

Your price for this item is $632.00
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 324 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 324 reviews
  • Rated 4 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is exceptional Bought for my child in high school

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product is good but there is an extra charge from

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good but there is an extra charge from best buy of 49.60 for this product after price match request. Total price of the product is 449 and tax is 78$ ,instead of 29.19. Expecting quick after a 40 days waiting of price correction

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Working very nicely.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very good product and worth for price. My son likes this Laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could install my applications

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fine with the applications I need. Does not support standard dock stations

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Nice for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, responsive touchscreen laptop with storage.!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fingers spot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont like the carbon black color because you can see the fingers spots

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should no problem. Great laptop for the price point

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice new laptop! Seems to be exactly what I need for work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell DC15250 Oct 2025

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far I have had a Dell laptop for 15 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its worth the sale price. Keyboards are smooth, easy to set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the price. You get what you pay for.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh for meh money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is really not good, even for a cheap laptop.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great for bricking Windows 11 and using Linux

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Best Buy. I've had nothing but great experiences with in-person and online shopping. Their customer service is exceptional. But this laptop with its extremely bloated, horrible MS operating system is the worst computer I've ever used in my life. I hate everything about it. No, I DO NOT WANT a Co=Pilot watching my activities and scraping every micron of data. No, I DO NOT want it to auto-update multiple times a day. No, I DO NOT want to go through the Play Store for 'approved' apps. I'm happily using Linux on this terrible OS..so MS can go pound sand.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what i hoped it would be

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Materials and keyboard feel cheap. Screen has really bad backlight bleed. Matte black shows all the fingerprints. While I understand this is not a gaming PC and has no dedicated GPU, it struggles to run games that are 10+ years old. Will do the day to day tasks just fine though.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too soon to review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too soon for a review. Item was just received about

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dimmer screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s ok. But the screen brightness is dim for me. Hurts my eye dark

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't get it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish i could give it no stars Returned 2 first one wouldn't charged. 2nd one had fan malfunction..i decided on another brand

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy at best buy. bad return window

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    stopped working right after return period. Christmas item. return period only 15 days? stupid.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Good,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales rep did not explain some serious drawbacks to this computer, such as the windows feature that does not allow you to add software not in their store,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No more best buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They cancel my order 2 times and then I don’t have that computer… very bad best buy

    No, I would not recommend this to a friend
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