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Customer Ratings & Reviews

Your price for this item is $632.00
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 332 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 332 reviews
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight. Powerful. Good feel of keyboard. Not sure on the battery charge time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is lightweight, fast, has a big enough hard drive and is easy to set up and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is amazing. Its durable, light, perfect amount of storage and much more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and quiet. Touch screen is nice. Keyboard feels good to the touch. Battery life decent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well. Plenty of storage, very quick. no complaints at all, great computer. Also quite affordable. Battery does drain a bit quickly, but that's to be expected when gaming with it, and not a problem if youre just using it to game at home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Laptop for Everyday Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is fast and is perfect for everyday use. The 1 TB storage means I won’t need to upgrade for many years. Dell makes great computers! The Geek Squad is the reason to buy it from Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy it works well. It’s fast and the images are clear. I added Microsoft 365 and I am able to do all the things I used to do at work on a desktop. It very lightweight so it’s easy to carry around all over the house. Very satisfied.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    decent basic laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a decent budget laptop this is worthy of consideration. The build quality is good with some good components. 16GB memory is fine would be nice if more but you are on a budget. 1TB storage is impressive as is the Intel i7 processor. Where this laptop may fall short for some is the other components. The screen is touch with okay resolution but the nits (brightness) may be a problem especially outside or in a bright room. The track pad is not haptic and so so. The keyboard although full does not have the feel of a high end laptop but what can you expect. Getting the unit on sale will make the purchase easier. Should suit those needing a basic internet browsing experience and not expecting what you get in with higher end Dells.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, has exceeded expectations. Speed is good and I’m very happy with its capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my laptop has been great. It moves fast and has plenty or storage. The touchscreen is also a plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy for college student use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for college student. Light weight, good storage, touchscreen all valuable qualities

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and efficient laptop. I am happy with the storage space. I added another 16 GB of RAM with the available slot and runs very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a new laptop for my sister. After going through several different models for functionality & price, they came up as a good option. The laptop was delivered in quick time, setting up the laptop was easy.. I tested for graphics, sound & the touch screen and found it be of superior quality. Would definitely recommend this product to my friends. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell - 15.6" 2K Touchscreen Laptop - Intel Core i7

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Intel Core i7-1355U (13th Gen) delivers smooth multitasking and handles business tasks, streaming, and light creative work well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. The speed of the laptop is what I was looking for in a computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good bang for the buck.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent laptop. The cpu and storage are fine id have liked more ram but its a good working laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new Dell laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new computer is great. The speed is really fast compared to my old one. And the capability is fantastic. No waiting for it to get what I need. Only downside are the speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Productivity tasks like document editing, video conferencing, browsing with many tabs, and light creative work—run smoothly. While it’s not built for heavy gaming or intensive professional video editing, it performs exceptionally well for mainstream workloads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Nice and fast. Has everything that I want! Nice and light, great screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great all-in-one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thing flies. easy to set up. big screen is great, don't need my reading glasses

    I would recommend this to a friend
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