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Customer Ratings & Reviews

Your price for this item is $632.00
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 333 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 333 reviews
  • Rated 5 out of 5 stars

    Love this new Dell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice look. Easy to use touch screen. Relatively easy (but long) set up. Looks great and is working well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    How the Geek Squad SAVED Christmas!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used DELL computers for almost 40 years and ALWAYS got my money's worth. I was amazed to find it ON SALE at Best Buy for around $300 less than at DELL on Cyber Monday! I didn't hesitate and purchased it online. The ONLY reason that I couldn't give 5 stars is NOT Best Buy's or DELL's fault. It was Microsoft's. I was LIVID when I realized that they had LOCKED me out of using whatever SOFTWARE I wanted. Instead, Microsoft was FORCING users to use and BUY only Microsoft approved software from the Microsoft Store! How CONVENIENT for Microsoft! Thankfully, the GEEK SQUAD at Best Buy REMOVED that barrier, immediately and at NO CHARGE to me and now I have the GREAT computer that I really wanted for Christmas. Thanks GEK SQUAD!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TraceyM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of use. The copilot is a plus. I feel it was a great price foe a touch screen. I'm very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for these specs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for a high quality laptop. Nice screen and keyboard feel. Great specs and Dell support should be good. The display isn't OLED but it's perfectly fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jerri new Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the money at home or in the office and easy to travel with as I like to write journal's while I travel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased this laptop during thanks giving period and we the performance of laptop. It is perfect based on my uses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "I recently bought a laptop from Best Buy and I'm really impressed with its performance. It's fast, reliable, and perfect for my daily work."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good deal for laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The resolution of screen is very good and the performance is smooth. Sometimes pop-up screens said that Windows does not load properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first, but it turns out that this laptop works great. I use it for work and it is so far working great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new laptop is performing great and the Geek Squad team was great to work with and very informational at the Lake Geneva store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super in everything.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase, my son is happy with his gift and works much faster and more efficiently in his tasks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect daily machine.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect machine, excellent for work and daily use.. Powerful configs with base price surprisingly good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product! Lightweight. Perfect size. Plenty of storage space. Bright and clear mages. Very happy with our choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying the new laptop meets all the standards I was needing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We picked this laptop for our school aged child and she loves it. The touchscreen is a nice bonus for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent except battery!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a week since I have using and performance has been excellent. The only downside is battery otherwise its perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Dell laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far. Its meeting all my needs. Still learning this version of windows, but I'm pleased with my purchase at this point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell 15.6” 2K Touch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandson loves it ! It’s got what he needs and doing what he wants ! Ha !! It’s a great little laptop and we recommend !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, sleek laptop that has a very clear screen.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a sleek, clean laptop. It is very fast and has a nice, sharp screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Laptop for daily usage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for everyday use. Worth every penny. Awesome performance!

    I would recommend this to a friend
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