Customer Ratings & Reviews

Worked great out the box, long battery life, solid materials, good value for price

Awesome laptop for the money. Got it for my business that I run. The amazing Geek Squad got everything transferred over from my former laptop to my new one. I am glad to have the Geek Squad for a resource or to answer questions. Great sales people. Excellent Customer Service.

My husband‘s old PC and not hold a charge anymore. It was physically coming apart at the hinge. I chose this Dell product because of the faster processor, bigger screen, and extended keyboard. It has clear, crisp pictures, and videos to watch.

A great computer for a great price Lightweight yet durable. Dell does not disappoint. This does everything more expensive computers do at a more reasonable price.

Needed a new laptop - old one (lenovo) died unexpectedly. Went right to BestBuy, knowing the make/model I wanted and was able to complete the purchase in minutes. So far the new Dell great, and was easy to setup. I'm a graphic designer and I haven't had any issues with my Adobe Suite apps at all.

Incredible laptop for the price! My first Windows 11 PC and it exceeds my expectation! I have 2 older DELL laptops and this one follows their history of great quality.

I bought this laptop to replace an older Dell laptop. I haven't had it long, but the setup was super easy. and I love the touchscreen. It' so crystal clear. I havent used it on battery alone yet, alwsys plugged in.

Living with an older surface laptop while using business intelligence tools was a nightmare. A great opportunity has presented with this awesome purchase of higher specs of 1tb and 16gb and intel processor. After a month of use and despite the fear of buying a refurbished laptop, this device was not only a higher performer but also a 25% reduced price

Working fine with the applications I need. Does not support standard dock stations

Great price with the speed and features I needed. Also got lucky with BB's Price Match when it went on sale a week later so got a refund for the difference. Thanks Best Buy!

Great value. Feels solid - specially the keyboard. It flies - excellent performance in normal browsing, word processing nd spreadsheet tasks.

Computer works great. It is fast and easy to set up.

Very pleased with this laptop. I am not a gamer so this has all the bells and whistles and storage space all at a great price. And best yet, the Geek Squad set it up and transferred everything from my old machine.

This Dell computer is very easy to use and It fits nicely into my back pack. I was able to adjust to it very quickly and the keys are comfortable to use.

This computer is nice and does everything I need and some things I have no idea what it is.

I bought this for my son so I don't have direct input but from what he says it's an awesome laptop. Lots of nice features, tons of storage, great display and size and very responsive. Wish I had gotten one for myself!

Replaced an older laptop that was incompatible with Windows 11. First impression it works. Not a fan of S mode but there’s posts online to help get past those configs. Purchased on sale for a decent price so no concerns.

This is the perfect laptop for my home needs. Easy to set up and navigate. Connects with all my apps and devices seamlessly.

Good size screen; has number keypad which is useful for my work; speed is great; I've been using Dell laptops for 15 years, my last one is 9 years old and still working; So worth the price!

Great laptop for everyday use. The screen is just the right size and it’s lighter than I expected.