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Customer reviews

Rating 4.7 out of 5 stars with 369 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 369 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for everyday use. The screen is just the right size and it’s lighter than I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. We've owned a dell laptop for a number of years and when we saw this model with 16 GB and 1TB I7 touchscreen we couldn't pass it up. This laptop has far exceeded our expectations. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    A nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before buying this laptop ive always stuck to my desktop, and it always felt restrictive. And i might only move it around the house, but it feels more casual. I might not be able to tell you the performance jargon of it or how well it runs because i don't work it to hard but it serves me well for what i do use it for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good and affordable laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with this laptop’s performance so far. It was affordable and it meets my work (I’m self employees) and personal needs. I’m unsure about the battery life long term, but so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had my new Dell laptop a week but like it so far. It's fast and works well. Kyle on the Geek Squad in Bloomington, IL was very helpful and knowledgeable. I like that it has 16 GB Memory and 1 TB storage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lap Top review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop for the small business user. The touchscreen is amazing and the onboard keyboard with numeric pad is steller. Definitely would recommend this Dell to friends.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop,easy to use. The keyboard is easy to use. I would recommend this laptop to any consumer that like to get the most for their hard earned money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lighter and thinner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be wonderful. So far no complaints. My super SMART and WOnderful Grandson, Travis got it up and running for me. Transferred all my files and even did the headstand to get it plugged in.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    The Realtor Resolver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my wife, because hers was very old. This was exactly what she needed, enough space and speed for her realtor business. Thanks Dell!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    best deal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent laptop worth of every penny. i recommend buying this

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop was the perfect device for my coding needs.it performed perfectly,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Veeery Goood...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is pretty fast. I like it alot. It is veeery goood...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a good buy. It can handle mutiple apps at the same time without any issue however graphics memory is 128 MB. Overall performances of this laptop is satisfactory.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “This laptop lives up to everything it promised. It’s a great addition for our needs and operates efficiently and smoothly.”

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    How the Geek Squad SAVED Christmas!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used DELL computers for almost 40 years and ALWAYS got my money's worth. I was amazed to find it ON SALE at Best Buy for around $300 less than at DELL on Cyber Monday! I didn't hesitate and purchased it online. The ONLY reason that I couldn't give 5 stars is NOT Best Buy's or DELL's fault. It was Microsoft's. I was LIVID when I realized that they had LOCKED me out of using whatever SOFTWARE I wanted. Instead, Microsoft was FORCING users to use and BUY only Microsoft approved software from the Microsoft Store! How CONVENIENT for Microsoft! Thankfully, the GEEK SQUAD at Best Buy REMOVED that barrier, immediately and at NO CHARGE to me and now I have the GREAT computer that I really wanted for Christmas. Thanks GEK SQUAD!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this new Dell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice look. Easy to use touch screen. Relatively easy (but long) set up. Looks great and is working well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TraceyM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of use. The copilot is a plus. I feel it was a great price foe a touch screen. I'm very satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super laptop not enough USB’s.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, not for my use. 2 c’s & 1 usb A. Did not work with any blue tooth mouse. Needed a wired mouse, not an extra usb port.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's a great starter PC.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great in Home PC. Can't pull too many applications at the same time. I think the fan doesn't do the best in reducing the temp. Good overall.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Work laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for what we needed for a work laptop highly recommend.

    I would recommend this to a friend
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