Customer Ratings & Reviews

Product is good but there is an extra charge from best buy of 49.60 for this product after price match request. Total price of the product is 449 and tax is 78$ ,instead of 29.19. Expecting quick after a 40 days waiting of price correction

Very good computer. Fast and responsive. Recommend!

Great laptop at a very good price. So happy I got it. Good

All is fine except for Windows in S Mode and the surface of the laptop. Why did not they install regular version of Windows? Of course S Mode can be easily converted into regular one, but would be better if they give you a choice at purchase. As for the surface…. Every touch leaves a very noticeable fingerprints and no idea how to wipe them out.

Fast, responsive touchscreen laptop with storage.!

Fantástica me parece súper genial, funciona perfectamente bien

Works as it should no problem. Great laptop for the price point

Before buying this laptop ive always stuck to my desktop, and it always felt restrictive. And i might only move it around the house, but it feels more casual. I might not be able to tell you the performance jargon of it or how well it runs because i don't work it to hard but it serves me well for what i do use it for.

Nice new laptop! Seems to be exactly what I need for work!

Excellent computer with plenty of memory for the price! Would definitely purchase again.

appreciated Manuel getting email to work on iPhone & Woody for helping me understand new computer & that everything transferred properly. Both are nice, knowledgeable, young men.

Very good for the price. You get what you pay for.

Product great -- sales person not. Supposed to get cash back after getting Best Buy credit card . NOT HAPPENING Not want anything to do with their card - customer service person was nasty.

I purchased this laptop for my wife, because hers was very old. This was exactly what she needed, enough space and speed for her realtor business. Thanks Dell!!

This one of the finest laptops I have ever had. Dell is a great brand, and is known for it build quality and dependability. I do believe the particular one I purchased is being closed out and replaced by an equivalent or better model. I would not hesitate to by a Dell from Best Buy again.

I gifted myself this to learn how to do some things on my own. I'm elder and have no computer skills...coming along pretty darn good, if I say so myself.

SO far so good , bought my last dell laptop in 2022 and it worked well until had a problem with charger or battery ? needed a new one asap so i bought this one on eraly black friday through best buy

Easy to set up. Very sharp, clear screen content. Was surprised how much I like the touchscreen as have been resistant to getting one.

While the memory size and speed is good, this has a cheap feel to it. Plastic and flimsy. The fan turned on the moment I turned the laptop on. If we need the fan before the hard drive even gets hot, what does that say?

This laptop delivers the kind of performance you’d expect from a premium device—without the premium price tag. Its specifications are impressive: fast processor, generous memory.