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Customer Ratings & Reviews

Your price for this item is $699.00
The comparable value price is $799.99

Customer reviews

Rating 4.7 out of 5 stars with 340 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 340 reviews
  • Rated 4 out of 5 stars

    Windows 10 Shutdown Rescue Solution

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice little all purpose laptop for a really great price to get over to Windows 11. I recommend the upgrade to Windows 11 Pro so you aren’t held captive to Microsoft browsers. Be careful to check for docking station comparability if you want to have another HDMI hookup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option for day to day use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. No issues with performance. Great for day to day use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer, very fast and light weight. Setup was easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth for this price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is good and worth for this price. Light weight and sleek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great Dell product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speed of windows 11 and the screen appearance is just fantastic. The fan does make a louder noise when I watch anything that requires loading a program, Banking, News and YouTube to give a example. But it does get quiet shortly after the program pulls up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell - 15.6'' FHS Touchscreen Laptop - Intel Core

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is super good, fast, even better than I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was exactly what I needed. Great price for speed and storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and great features. I like the touchscreen and the large storage capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Dell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this lightweight, powerful computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great out the box, long battery life, solid materials, good value for price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Performance, Smooth Touchscreen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using this Dell 15.6” 2K Touchscreen laptop with the Intel Core i7 processor, and it has been an excellent experience so far. The laptop runs fast and smoothly with no lag, even when multitasking or running multiple apps. The touchscreen is responsive and makes navigation easier, especially for work and browsing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandpa gets new view on Dell computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband‘s old PC and not hold a charge anymore. It was physically coming apart at the hinge. I chose this Dell product because of the faster processor, bigger screen, and extended keyboard. It has clear, crisp pictures, and videos to watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new laptop - old one (lenovo) died unexpectedly. Went right to BestBuy, knowing the make/model I wanted and was able to complete the purchase in minutes. So far the new Dell great, and was easy to setup. I'm a graphic designer and I haven't had any issues with my Adobe Suite apps at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yes recommend this

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to replace an older Dell laptop. I haven't had it long, but the setup was super easy. and I love the touchscreen. It' so crystal clear. I havent used it on battery alone yet, alwsys plugged in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could install my applications

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fine with the applications I need. Does not support standard dock stations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good little laptop for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price with the speed and features I needed. Also got lucky with BB's Price Match when it went on sale a week later so got a refund for the difference. Thanks Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value and performance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Feels solid - specially the keyboard. It flies - excellent performance in normal browsing, word processing nd spreadsheet tasks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but missing a couple small things

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is very similar to a 16” Dell we bought about 3 years ago except it doesn’t have a few features which I’m fine with since this is about $400-$500 cheaper. I did wish it came with a camera shutter though. The keyboard has a very similar feel to some MacBooks which some people do prefer. We bought this on sale for about $500 so it was a really good deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works great. It is fast and easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value, well thought out features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son so I don't have direct input but from what he says it's an awesome laptop. Lots of nice features, tons of storage, great display and size and very responsive. Wish I had gotten one for myself!

    I would recommend this to a friend
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