Customer Ratings & Reviews

Good size screen; has number keypad which is useful for my work; speed is great; I've been using Dell laptops for 15 years, my last one is 9 years old and still working; So worth the price!

Replaced an older laptop that was incompatible with Windows 11. First impression it works. Not a fan of S mode but there’s posts online to help get past those configs. Purchased on sale for a decent price so no concerns.

This laptop exceeded my expectations. The Intel Core i7-1355U processor is very fast and handles multitasking smoothly. With 16GB RAM, everything runs without lag, even when multiple apps are open. The 15.6” Full HD touchscreen is clear, bright, and very responsive. Touch works perfectly and makes daily use much more convenient. The 1TB storage is a big plus — plenty of space for files, backups, and software. Startup is quick, performance is stable, and the laptop stays cool and quiet. The build quality feels solid, and it’s comfortable to use for long hours. Overall, this is a great laptop for work, study, and everyday use. Excellent value for the price. Highly recommended.

Excellent purchase. We've owned a dell laptop for a number of years and when we saw this model with 16 GB and 1TB I7 touchscreen we couldn't pass it up. This laptop has far exceeded our expectations. Love it!

This Dell computer is very easy to use and It fits nicely into my back pack. I was able to adjust to it very quickly and the keys are comfortable to use.

This is the perfect laptop for my home needs. Easy to set up and navigate. Connects with all my apps and devices seamlessly.

Excellent laptop,easy to use. The keyboard is easy to use. I would recommend this laptop to any consumer that like to get the most for their hard earned money.

I've only had my new Dell laptop a week but like it so far. It's fast and works well. Kyle on the Geek Squad in Bloomington, IL was very helpful and knowledgeable. I like that it has 16 GB Memory and 1 TB storage.

Easy to set up! It's kind of nice to have a Dell laptop again. I used them for several years at a job that I had and, for the most part, a Dell is very reliable.

Perfect laptop for the small business user. The touchscreen is amazing and the onboard keyboard with numeric pad is steller. Definitely would recommend this Dell to friends.

Seems to be wonderful. So far no complaints. My super SMART and WOnderful Grandson, Travis got it up and running for me. Transferred all my files and even did the headstand to get it plugged in.

Daisy was super knowledgeable and full of recommendations regarding the replacement of my former computer. On pick-up, Nathan was also able to provide excellent service. This new computer is extremely speedy. Although the keys have been rearranged, they are responsive and do not require hard punching. As with all new tech, I am still in the 'normalization' stage. The display is smaller so my spreadsheets pull up with off screen columns. But the weight is lighter and the heat output much less.

“This laptop lives up to everything it promised. It’s a great addition for our needs and operates efficiently and smoothly.”

I have always used DELL computers for almost 40 years and ALWAYS got my money's worth. I was amazed to find it ON SALE at Best Buy for around $300 less than at DELL on Cyber Monday! I didn't hesitate and purchased it online. The ONLY reason that I couldn't give 5 stars is NOT Best Buy's or DELL's fault. It was Microsoft's. I was LIVID when I realized that they had LOCKED me out of using whatever SOFTWARE I wanted. Instead, Microsoft was FORCING users to use and BUY only Microsoft approved software from the Microsoft Store! How CONVENIENT for Microsoft! Thankfully, the GEEK SQUAD at Best Buy REMOVED that barrier, immediately and at NO CHARGE to me and now I have the GREAT computer that I really wanted for Christmas. Thanks GEK SQUAD!

This laptop is a good buy. It can handle mutiple apps at the same time without any issue however graphics memory is 128 MB. Overall performances of this laptop is satisfactory.

Nice look. Easy to use touch screen. Relatively easy (but long) set up. Looks great and is working well.

Good value for a high quality laptop. Nice screen and keyboard feel. Great specs and Dell support should be good. The display isn't OLED but it's perfectly fine.

I love the ease of use. The copilot is a plus. I feel it was a great price foe a touch screen. I'm very satisfied.

Great for the money at home or in the office and easy to travel with as I like to write journal's while I travel

Excellent windows laptop. Fast and responsive. Sleek and I love the numeric keypad.