Customer Ratings & Reviews

Seems to be wonderful. So far no complaints. My super SMART and WOnderful Grandson, Travis got it up and running for me. Transferred all my files and even did the headstand to get it plugged in.

This laptop is pretty fast. I like it alot. It is veeery goood...

“This laptop lives up to everything it promised. It’s a great addition for our needs and operates efficiently and smoothly.”

I have always used DELL computers for almost 40 years and ALWAYS got my money's worth. I was amazed to find it ON SALE at Best Buy for around $300 less than at DELL on Cyber Monday! I didn't hesitate and purchased it online. The ONLY reason that I couldn't give 5 stars is NOT Best Buy's or DELL's fault. It was Microsoft's. I was LIVID when I realized that they had LOCKED me out of using whatever SOFTWARE I wanted. Instead, Microsoft was FORCING users to use and BUY only Microsoft approved software from the Microsoft Store! How CONVENIENT for Microsoft! Thankfully, the GEEK SQUAD at Best Buy REMOVED that barrier, immediately and at NO CHARGE to me and now I have the GREAT computer that I really wanted for Christmas. Thanks GEK SQUAD!

This laptop is a good buy. It can handle mutiple apps at the same time without any issue however graphics memory is 128 MB. Overall performances of this laptop is satisfactory.

Great laptop, not for my use. 2 c’s & 1 usb A. Did not work with any blue tooth mouse. Needed a wired mouse, not an extra usb port.

Nice look. Easy to use touch screen. Relatively easy (but long) set up. Looks great and is working well.

Dell runs like i expected. Hope it holds up long term.

I love the ease of use. The copilot is a plus. I feel it was a great price foe a touch screen. I'm very satisfied.

Works great for what we needed for a work laptop highly recommend.

Great for the money at home or in the office and easy to travel with as I like to write journal's while I travel

Needed a laptop and this one has everything I need. Screen is big, light weight, perfect size. Can’t go wrong with this laptop

We have purchased this laptop during thanks giving period and we the performance of laptop. It is perfect based on my uses.

"I recently bought a laptop from Best Buy and I'm really impressed with its performance. It's fast, reliable, and perfect for my daily work."

It works perfectly and everything is okay with it. I truly appreciate

My new laptop is performing great and the Geek Squad team was great to work with and very informational at the Lake Geneva store.

The resolution of screen is very good and the performance is smooth. Sometimes pop-up screens said that Windows does not load properly.

I was in need of a new computer, I had been using a Toshiba laptop for 9 years and it was really slow. This Dell touchscreen laptop is a good deal. Processing speed fast, easy to set up.

I was skeptical at first, but it turns out that this laptop works great. I use it for work and it is so far working great

This laptop is awesome! Fast startup! Easy to use for work!