Customer Ratings & Reviews

Great laptop at a very good price. So happy I got it. Good

Excellent laptop,easy to use. The keyboard is easy to use. I would recommend this laptop to any consumer that like to get the most for their hard earned money.

I bought this laptop to replace my XPS 13" that suddenly stopped working. It has proven to be the best choice I could have made. It is faster, has much longer battery life and is easier to use.

I have used Dell laptops in the past. I was always happy with this brand. This laptop didn't disappoint.

I’m happy with this laptop’s performance so far. It was affordable and it meets my work (I’m self employees) and personal needs. I’m unsure about the battery life long term, but so far so good.

Excellent purchase. We've owned a dell laptop for a number of years and when we saw this model with 16 GB and 1TB I7 touchscreen we couldn't pass it up. This laptop has far exceeded our expectations. Love it!

The laptop is very similar to a 16” Dell we bought about 3 years ago except it doesn’t have a few features which I’m fine with since this is about $400-$500 cheaper. I did wish it came with a camera shutter though. The keyboard has a very similar feel to some MacBooks which some people do prefer. We bought this on sale for about $500 so it was a really good deal

This laptop is fast and is perfect for everyday use. The 1 TB storage means I won’t need to upgrade for many years. Dell makes great computers! The Geek Squad is the reason to buy it from Best Buy!

I purchased this laptop for my wife, because hers was very old. This was exactly what she needed, enough space and speed for her realtor business. Thanks Dell!!

Easy to set up! It's kind of nice to have a Dell laptop again. I used them for several years at a job that I had and, for the most part, a Dell is very reliable.

Product great -- sales person not. Supposed to get cash back after getting Best Buy credit card . NOT HAPPENING Not want anything to do with their card - customer service person was nasty.

appreciated Manuel getting email to work on iPhone & Woody for helping me understand new computer & that everything transferred properly. Both are nice, knowledgeable, young men.

Before buying this laptop ive always stuck to my desktop, and it always felt restrictive. And i might only move it around the house, but it feels more casual. I might not be able to tell you the performance jargon of it or how well it runs because i don't work it to hard but it serves me well for what i do use it for.

Excellent product, very fast and very easy to set up. Updates toon no time at all straight out of the box. Battery life is amazing! Weather your at home, in college or on the go this is an amazing computer

I gifted myself this to learn how to do some things on my own. I'm elder and have no computer skills...coming along pretty darn good, if I say so myself.

I've only had my new Dell laptop a week but like it so far. It's fast and works well. Kyle on the Geek Squad in Bloomington, IL was very helpful and knowledgeable. I like that it has 16 GB Memory and 1 TB storage.

It's a working laptop, not much to say to be honest. It works well for what I need, has an odd issue being in full screen while watching a video and reloading the video when doing so? Other than that minor issue, battery life is pretty good, no lag or glitches I have encountered at all.

Its worth the sale price. Keyboards are smooth, easy to set up.

Great choice if you want: ✅ A fast, responsive everyday laptop that handles productivity, media, and multitasking with ease ✅ A large 1 TB SSD and plenty of RAM ✅ A touchscreen for added convenience

Seems to be wonderful. So far no complaints. My super SMART and WOnderful Grandson, Travis got it up and running for me. Transferred all my files and even did the headstand to get it plugged in.