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Customer reviews

Rating 4.7 out of 5 stars with 363 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, processor speed, and ease of use of the 15.6" FHD Touchscreen Laptop. The ample storage capacity and the added bonus of a touchscreen are also well-received. Many appreciate the convenient screen size, easy setup, and lightweight design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 363 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great computer for a great price Lightweight yet durable. Dell does not disappoint. This does everything more expensive computers do at a more reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Grandpa gets new view on Dell computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband‘s old PC and not hold a charge anymore. It was physically coming apart at the hinge. I chose this Dell product because of the faster processor, bigger screen, and extended keyboard. It has clear, crisp pictures, and videos to watch.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Another GREAT Dell Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible laptop for the price! My first Windows 11 PC and it exceeds my expectation! I have 2 older DELL laptops and this one follows their history of great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for my work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new laptop - old one (lenovo) died unexpectedly. Went right to BestBuy, knowing the make/model I wanted and was able to complete the purchase in minutes. So far the new Dell great, and was easy to setup. I'm a graphic designer and I haven't had any issues with my Adobe Suite apps at all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Yes recommend this

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to replace an older Dell laptop. I haven't had it long, but the setup was super easy. and I love the touchscreen. It' so crystal clear. I havent used it on battery alone yet, alwsys plugged in.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Could install my applications

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fine with the applications I need. Does not support standard dock stations

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good little laptop for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price with the speed and features I needed. Also got lucky with BB's Price Match when it went on sale a week later so got a refund for the difference. Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Travel PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is nice and does everything I need and some things I have no idea what it is.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great value and performance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Feels solid - specially the keyboard. It flies - excellent performance in normal browsing, word processing nd spreadsheet tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just What I Wanted

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this laptop. I am not a gamer so this has all the bells and whistles and storage space all at a great price. And best yet, the Geek Squad set it up and transferred everything from my old machine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Laptop.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer works great. It is fast and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great value, well thought out features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son so I don't have direct input but from what he says it's an awesome laptop. Lots of nice features, tons of storage, great display and size and very responsive. Wish I had gotten one for myself!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dell Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dell computer is very easy to use and It fits nicely into my back pack. I was able to adjust to it very quickly and the keys are comfortable to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older laptop that was incompatible with Windows 11. First impression it works. Not a fan of S mode but there’s posts online to help get past those configs. Purchased on sale for a decent price so no concerns.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Dell laptop review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size screen; has number keypad which is useful for my work; speed is great; I've been using Dell laptops for 15 years, my last one is 9 years old and still working; So worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Laptop for Home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect laptop for my home needs. Easy to set up and navigate. Connects with all my apps and devices seamlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. We've owned a dell laptop for a number of years and when we saw this model with 16 GB and 1TB I7 touchscreen we couldn't pass it up. This laptop has far exceeded our expectations. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good and affordable laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with this laptop’s performance so far. It was affordable and it meets my work (I’m self employees) and personal needs. I’m unsure about the battery life long term, but so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dell laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop,easy to use. The keyboard is easy to use. I would recommend this laptop to any consumer that like to get the most for their hard earned money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    best deal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent laptop worth of every penny. i recommend buying this

    I would recommend this to a friend
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