Customer Ratings & Reviews

not happy---Best Buy was useless---after examination--said they didn't know what was wrong but I could buy a tech support 1 yr policy for $200.. I called Dell & after trying over phone to decide problem, sent me a new "motherboard" and a technician to install it. Of course that didn't work either and now another ram board has arrived that I have to install. Am I happy????????????????

I replaced an old Dell Inspiron with the XPS and what a difference! Fast, fast, fast. I may install an SSD just to get the max speed out of this computer. I have had no problems. Set up was easy as following the directions, I have added 8 Gig post of RAM purchase for a total of 16 Gig which is more that needed for the activities I pursue. I have had Dell computers for the last 30 years (no exaggeration) and have never encountered any problems. I highly recommend this computer.

I've tried two AMD FX series machines, to no avail. The first one would not run, and the second one did not have the performance I needed. After leaving Intel for many years, I have to say; they know how to make a speedy machine! I then ordered an XPS 8900-2508 with 16gigs of ram, however someone messed up and they sent the wrong machine. I thankfully looked and took it back in doors. I was given a discount and kept this machine. I only needed to purchase additional ram, which the store stated was out of stock, but it was reported to be online. After visiting a different location I was able to get 16 gigs of DDR4 RAM (it was in a different location than the DDR3 RAM so it took awhile for the store clerk to find). I got the machine home, put in the additional RAM, and it wasn't reading it. I let the machine check to see if there were any issues (the short version, not the 4 hr version), and restarted the machine! I am in HEAVEN, after all that heck. I love this machine. I trust that it won't have any other issues. PS Best Buy, you need to train your employees better.

Soon after I set up this computer it started crashing. 7 times the first night :( I worked with Dell for a few days to try to fix it; only to find out if had a compatibility issue. Taking it back tonight :(