Customer Ratings & Reviews
- Model:
- G15-5511-7517BLK
- |
- SKU:
- 6470463
Customer reviews
Rating 4.2 out of 5 stars with 303 reviews
(303 customer reviews)Rating by feature
- Battery Life3.8
Rating 3.8 out of 5 stars
- Speed4.6
Rating 4.6 out of 5 stars
- Display4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the performance and graphics capabilities of the G15 15.6" FHD 120Hz Gaming Laptop, finding it easy to use and appreciating the ample RAM. However, some users express concerns regarding battery life and occasional screen issues. The laptop's weight and fan noise also received some negative feedback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Performance
Rated 5 out of 5 stars
Best gaming laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently acquired the Dell G15 15.6" FHD 120Hz Gaming Laptop, and I must say it has exceeded my expectations in terms of both performance and visual experience. This laptop packs a punch with its Intel Core i7 processor, 16GB of memory, and NVIDIA GeForce RTX 3050 graphics card, making it a powerhouse for gaming and other demanding tasks.
I would recommend this to a friend - Cons mentioned:Heat
Rated 4 out of 5 stars
So far pretty good.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this a few weeks ago. Played gta5, control,nioh, and the new halo multiplayer. Each game under recommend settings and it played each one nicely. Only gta dropped below 60 fps but i hear the pc port is kinda meh so it may be the game not the laptop. It does run hot so i would recommend a cooling stand. I have not come across any problems so far but in the two weeks I've owned it i haven't had much time. Will update by the end of the month cause i wanna see how it handles the campaign for halo.
I would recommend this to a friend Rated 5 out of 5 stars
Good and goods fps
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good laptop, good fps for gaming and i use it for editing videos so its a 10/10
I would recommend this to a friendRated 5 out of 5 stars
Great Laptop
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop works great for gaming and streaming. It also has great battery life
I would recommend this to a friendRated 5 out of 5 stars
Would recommend
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the money, zero problems with the laptop.
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Powerful
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop for my 17 year old as a upgrade to the one he had before he said this one is 10 times better
I would recommend this to a friend - Cons mentioned:Battery life
Rated 2 out of 5 stars
Ok for an open box
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for a gift but my son went and bought a new Alienware one so I have an extra computer. Its ok for an open box except it took forever to upgrade to windows 11. Also today it wouldn't turn on at all. I guess the battery went dead so calling support tomorrow. Plus it says 16gb memory but only has 12gb its possible that the first person who bought it changed the memory. Alao the box was torn up I'm amazed it got to me at all
I would recommend this to a friend - Cons mentioned:Screen
Rated 2 out of 5 stars
Coincidence or Poor Laptop choice?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially wanted to wait for about 2 weeks before giving a review but something just happened and I decided to write it anyway. This is my second G15 laptop, the first laptop blacked out and never came on after 10 days of purchase. My girlfriend and my cousin asked me to just get a Mac Book but I decided to get a second one. The current laptop just had a slight error with booting up when I got it but it's been fine so far till today (as I'm writing this review...7 days after my purchase). My display just flickered for about 5seconds for absolutely no reason. My girlfriend has been laughing her head off. I'm very close to taking this back and looking for a different laptop or just outrightly getting a MacBook, I'm getting tired of having to set up my laptop every two weeks.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Dear CaptainKaypee,
Thank you for taking the time to leave us your review. We apologize for the issues you have had with your Dell G15. This is certainly not what we like to hear from our valued customers. We recommend making sure all drivers and downloads are up to date on your system. We have provided a link to the Drivers and Downloads page for your PC so you can check for and do any applicable updates.
Drivers and Downloads Page: https://dell.to/3EcJ29H
If you still experience this problem after you have finished troubleshooting your PC, please feel free to reach out to our support team here: 1-800-624-9896.
If you require further assistance, you can contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell 1-800-624-9896
Best,
Ashley@Dell
Rated 1 out of 5 stars
Hinges broke less than 1.5 years.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop early January 2022 and have carried in a case to protect it from physical damage. I only use it for gaming and schoolwork. I woke up one morning to open the laptop and found the hinges that connect screen to keyboard were broken, less than 1.5 years after normal use. I got a 1 year warranty, which expired back in January 2023 so now Best Buy won’t fix it. A $1000+ product shouldn’t break in less than a year and a half from regular use. And now I’m stuck having to pay between $300-400 at a local repair shop if I want it fixed. What a ripoff.
No, I would not recommend this to a friend- Pros mentioned:Speed
Rated 3 out of 5 stars
Great but has dent on the side
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop is great. Fast. Smooth. Can be use for work n games but there is a dent on the side.
I would recommend this to a friendBrand response from YourDellTeam
Posted .Dear Chest,
Thank you for your review of your G15 Gaming Laptop. We are happy to hear that you are enjoying the performance of your device but sorry to hear that your device had a dent upon arrival. That is not the type of product Dell intends to deliver. We have noted the details of your statement and will use them to improve our current and future products. If you need further assistance we recommend reaching out to a member of our support team with the toll-free number or chat link below.
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best Regards,
Summer@Dell
Rated 5 out of 5 stars
Good computer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer for good price, so far so gooooooddd
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
My Gaming Laptop Dell
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing gaming laptop good speed to do everiting .
I would recommend this to a friend - Pros mentioned:SpeedCons mentioned:Battery life, Weight
Rated 4 out of 5 stars
Great power, but not a friend to those on the go!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this laptop to use for casual gaming and school as an engineering student. I’d say it holds up it’s end for being powerful, fast, and capable to handle many applications. However, one thing that didn’t come to mind when choosing it was the actual size and weight. This laptop is definitely not a friend to someone who is on to go or traveling a lot. That’s also considering the fact that it’s takes up ALOT of energy. I found myself having to charge it multiple times a day if I had heavy workloads. This one is definitely gonna have to stay at home for a more casual use.
I would recommend this to a friend Rated 2 out of 5 stars
Constant freeze
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had it for about 4 months & it recently began to freeze while attempting to log in. Can’t pull battery out, power button doesn’t function. I hope dell can resolve issue
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello There RafaelP,
Thank you for taking the time to leave a review and for your feedback. We are sorry to hear that you are experiencing freezing issues with your Dell G15 Gaming Laptop. It's important for us to hear about inconsistencies in our products for consideration of future development. Below I have provided troubleshooting instructions with the full article that can help resolve this issue.
Here are the steps to help resolve your freezing issue:
1. Search for Windows Error Codes.
2. Run a Computer Diagnostic.
3. Run Routine System Maintenance.
4. Update Drivers and BIOS.
5. Check Air Vents.
6. Check Safe Mode Symptoms.
7. Update Windows.
8. Uninstall, Reinstall and Update Software.
9. Look for Multiple Anti-Virus Programs.
10. Check for Malware.
11. Use System Restore.
12. Factory Install or Reinstall Microsoft Windows.
You can read the full article on solving freezing issues here: https://dell.to/33Y2KFn
I have also added a video link for additional troubleshooting: https://bit.ly/3qzpXZg
If you still experience any issues after you have finished troubleshooting your laptop using the steps above, please reach out to us at: https://bit.ly/DellSupportTeam
We look forward to making this right for you!
Should you need further assistance; we recommend that you contact Dell directly with the information below.
Chat or call: https://bit.ly/DellSupportTeam
Phone number to Dell: 1-800-624-9896.
Best,
Summer@Dell
- Pros mentioned:Graphics, SpeedCons mentioned:Battery life
Rated 4 out of 5 stars
My first gaming laptop
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good gaming laptop. This is my first one. Trade-in my MacBook pro-2019 and iPad 4th gen for this bad boy. Works great and you can definitely be satisfied when it opens up Warzone, Apex, Battlefield, or any game you want to play. Very good graphics card from NVIDIA with the intel processor i7, running at 120 Hz and with thermal cooling. This laptop has a button with a "G" on the top row of the keyboard where you can up the performance when gaming but keep in mind, it will drain your battery if it is not plugged. The battery dies pretty quickly when it is not plugged which is why I put a star down for the rating. There is no perfect laptop out there, even for a MacBook Pro, that could hold the battery longer. I will update if there is anything wrong with this laptop. Also please read this interesting part...when going to buy a product or any electronic (like PS5 lol if that ever goes back to stock), they will "try" to convince you to buy the TotalTech Membership. I said no, and they push more on the service. I finally said yes and then cancel it when I got home which I got refunded. It is better off to buy your stuff online than in person. TotalTech seems a decent service for any issues with your products but what if you don't have any issues for that one year, that is 200 dollars lost if anything. Too much money for one year, maybe for two years could be good. Not saying it is a joke but they should at least put it a hundred bucks for the service and not sale associates push it on the customers. By now, Best Buy has already lost many customers because of this membership.
I would recommend this to a friend - Pros mentioned:Graphics, Speed
Rated 4 out of 5 stars
quicky fast!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm still using this - it works great. The graphics have been excellent, speed has not been a problem. Make sure you have a good internet connection - cuz you are gonna do a lot more than you thought you were with this computer!
I would recommend this to a friend - Pros mentioned:PerformanceCons mentioned:Battery life
Rated 4 out of 5 stars
Dell gaming laptop
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming laptop! Runs all the newest games with ease. The only down side it the short battery life, how ever i always have it plugged in so no problem for me. Good buy!
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Review by Deepak
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Thoughts on the g15 are very positive, I will structure this list into a pros and cons section. CONS: - The LED light when the cable is plugged in is annoying, especially at night. - The keyboard layout is kind of weird and hard to explain an example of this would be. Small "CRTL" key, I have sometimes accidentally pressed the fn key by mistake. The keys require a firm press, people who used too softer keyboards may accidentally miss letters when typing. The Backspace key is too small in my opinion (someone with middle sized hands for a male). - The speakers sound reasonably loud but have weird buzzy audio or perhaps it is just an audio output that I'm not used to. - storage is a bit low (invest in external HDD or SSD) I have many Pros for this laptop I will list the few that I found most surprising. PROS: - The gaming performance is rather good, I haven't tested too many games, of the games, I have tested (the Witcher 3, and horizon zero dawn) I was able to run both games at high or closed to maxed out with reasonable fps (70+), the thermals, however, were a bit high (in the 90+ at times) I would recommend a cooling pad perhaps. - sleek elegant design (doesn't come across as a gamin laptop unless RGB keyboard is on) - nice colorful display - SURPRISING BATTERY LIFE (shocked at the life, especially for a gaming computer it is rather good when browsing, or doing some moderately stressful office work.) - The camera seems fine for what it is, good for quick zoom meetings or business - The build quality also seems rather firm and high quality.
I would recommend this to a friend - Pros mentioned:PerformanceCons mentioned:Fan noise
Rated 4 out of 5 stars
Great mid level gaming laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first PC in a long time. I am used to Macs. With that being said, I had to get used to owning one again. The pros: this is a fast gaming computer. I’m not a hardcore gamer so I haven’t tested out many games yet. So far, Minecraft and Valorant works great. The frames are fast and beautiful. It doesn’t get super hot after using for 2+ hours of gaming. (I keep it raised on a laptop holder for maximum air flow) also this thing is solid and heavy feels like a well made machine. The cons: not sure if it’s because I bought it open box. But this one particular update keeps failing. So far it doesn’t interfere with the pc’s performance, so I’m ignoring it for now. The next con is the sound. It is horrible. It’s either too loud or not loud enough most times. And get this crackly sound. I guess I’m spoiled with Mac’s perfect speakers. Cause this sure is a downgrade. After using with headphones,I kinda get a better sound. And the fans are super loud. But they are not on all the time. But when they blast in, I feel I’m in an airplane lol. Like I said I’m used to the silent M1. Overall I think this is a solid PC. Handles my gaming and live streaming beautifully. And I got a sweet price on it. Almost 3 weeks in and no regrets yet.
I would recommend this to a friend - Pros mentioned:Performance, Speed
Rated 4 out of 5 stars
Dell - G15.6'' FHD 120HZ Laptop
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great PC. Durable. Fast. Just wish it had a touch screen.
I would recommend this to a friend











