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Customer Ratings & Reviews

Your price for this item is $807.49
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Customer reviews

Rating 4.5 out of 5 stars with 53 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers highly value the performance and affordability of the G5 Gaming Desktop, frequently praising its ability to run games smoothly and its good value for the price. Many also appreciate the ease of setup and the compact size of the tower. However, some users have expressed concerns about the system's tendency to overheat. The RAM is also mentioned as an area for potential upgrade.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-53 of 53 reviews
  • Rated 5 out of 5 stars

    Nice pc

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming. My son loves everything about it. There's also space to add extra stuff to make the pc faster, more storage and better. He is extremely happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dell is good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Bought the Dell after my first computer crashed after a month. Happy so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my son to play games on. It was a great deal as far as specs in comparison to other models on the market.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good modern desktop. HDMI with several other ports. Cool sleek design with lots of room for upgrades.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice light, would recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mu husband loved this! So easy to assemble and the light is so nice in the dark. Would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems at all.. runs cool no problem with overheating.. very happy with my purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Graduation Present

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graduation present for youngest son. He likes it. It does come with mouse and keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it. did alot of research and asking it folks and this one won

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's Eh

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started out working really well. Something went wrong and it doesn't play half the games we thought it would. Might be a mistake on my part but I don't know.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad power supply

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great PC, had to buy a new non standard power supply. Original failed in 6 months. Off the shelf power supplies do no work.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi Chuck,

      We appreciate you taking the time to leave us your valued feedback. We sincerely apologize for the trouble you have had with the Power Supply of your Dell G5 Gaming Desktop. We will share your comments with our quality team so improvements can be made now and in the future. We hope the new PSU you received works to your satisfaction and ours.

      If you require further assistance, you can contact Dell directly with the information below.
      Chat or call: https://bit.ly/DellSupportTeam
      Phone number to Dell 1-800-624-9896

      Best,
      Ashley@Dell Dell

  • Rated 3 out of 5 stars

    Decent specs but overpriced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for my son's first PC, but overpriced for what you get.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello,

      Thank you for your feedback. We are happy to know your son is enjoying his G5. We appreciate your feedback and are sorry to hear you were unsatisfied with the price of the desktop. If you have any other questions, feel free to visit the support page for the product.

      Sincerely,
      Wendy C.

      https://bit.ly/DellSupportTeam.
      Phone number to Dell: 1-800-264-9896. Dell

  • Rated 1 out of 5 stars

    no go

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was fine at first then had issues ssd no longer works

    No, I would not recommend this to a friend
  • Cons mentioned:
    Cooling

    Rated 2 out of 5 stars

    Dell PCs have HEAT related issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dell makes a average quality pc. Their motherboards are not high quality, but the other components are good quality. Most Dell pc have HEAT related issues. They act as if they have no idea what pc cooling is all about, so they make HOT BOXES and risk the health of the internal components. Especially with this pc and their gaming pc such as Alienware. This lack of concern should eventually cost them huge profit losses. Don't just take my word for it. Just Google any Dell you intend to purchase and check for overheating issues.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello SamC,

      We are sorry to hear that your G5 did not quite meet expectations. Your feedback is sincerely appreciated. If system thermals are of concern, you can prioritize cooling by opening the Alienware Command Center application that came pre-installed with your device and select the 'Cool' thermal profile.

      Keep in mind that our G5 follows Intel performance design guidelines, which can lead CPU temperatures to reach 100°C to output top in-game performance. We fully warrant the product under these conditions. If you see CPU temperatures rising beyond 100°C on Alienware Command Center, you are more than welcome to contact Dell support for further assistance.

      Best Regards,
      Anthony P. Dell