Customer Ratings & Reviews
- Model:
- G7500-7200BLK-PUS
- SKU:
- 6416474
Rating by feature
- Battery Life
Rating 4.0 out of 5 stars
- Speed
Rating 4.2 out of 5 stars
- Display
Rating 4.0 out of 5 stars
Customers are saying
Customers are positive about the graphics and performance of the G7 15.6" Gaming Laptop, with many praising its ability to run high-intensity games smoothly. However, customers are negative about the heat generated by the laptop, noting that it gets hot quickly even during basic tasks, and some experiencing thermal issues. The fan noise is also a point of concern for some users. Overall, the positive aspects of gaming performance are offset by significant concerns regarding heat and fan noise.
This summary was generated by AI based on customer reviews.
Fantastic product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Dell was exactly what I wanted and it was delivered in a timely manor with no issues. It starts right up and takes off when I I need it to. Very pleased with this purchase.
I would recommend this to a friendProblems in laptop
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hi! I'm from Ecuador and since 4 months ago i bought a DELL G7 15.6 Gaming Laptop in a Best Buy (EE.UU.) store for my job, when i was working with it introduce memory card and conect the mouse ocurred screen flickered , this error is frecuent. Please i need that Dell answer me that because it seems a manufacturing problem.
No, I would not recommend this to a friendGamer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer and very useful for the games. Happy
I would recommend this to a friend!HSART
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This "machine" is hot garbage avoid at all cost trust me.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .Hello,
Thank you for taking a moment to share your review. We are sorry to hear that your G7 is running a little warmer than you would like and we would love to help right away. Here are some tips that can help prevent overheating from happening:
Here are the recommended steps for troubleshooting overheating:
1. Prioritize cooling by opening the Alienware Command Center application and select the 'Cool' thermal profile.
2. Ensure that you're running the latest BIOS. An out-of-date BIOS can cause thermal's issues. You can download the update here - https://dell.to/2WNIVRw.
We recommend following the steps above to resolve your overheating issue. If the issue continues, please contact our support team here: https://bit.ly/DellSupportTeam.
Best,
Wendy C.
https://bit.ly/DellSupportTeam.
Phone number to Dell: 1-800-264-9896.
Worse Laptop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop sucks. It has broken down twice in less than a year. I have had it for 3 years and it just randomly goes out.
No, I would not recommend this to a friend