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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 728 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers enjoy the Inspiron 11.6" Laptop for its budget-friendly price, portability, and compact size. Many reviewers mentioned that it is perfect for small spaces and easy to carry around. However, some customers expressed concerns about the limited storage and memory, as well as its performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 728 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Works accordingly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it does what it’s worth.I Recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good for cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PC works good for the cost which was very low

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 4 out of 5 stars

    All good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good... I like it.. small n good for travel...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Starts up rather slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to my Chromebook, this laptop starts up very slow. It works fine once it is up and running. Can't complain much for $139.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Decent computer for simple tasks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop to do basic tasks for my job like viewing videos online, accessing my email, simple stuff like that. This laptop was affordable and so far reliable. It isn’t the fastest laptop out there, but it’s been super helpful so far.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello TurboSherbo - Thanks for your review and for your recent Dell laptop purchase. If you'd like to try to speed up your computer you can check to make sure that you are using all of the software that's installed. If there's anything you are not using, you can remove it from your computer. You can read an article related to resolving slowness on your computer here - http://dell.to/2tSulGV. We hope these tips help speed up your computer. - Bryan Dell

  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Basic laptop but great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for an older person who just wanted to be able to answer email, get on Facebook, basic internet use, etc. This has been perfect because it is light weight and easy to maneuver.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Storage

    Rated 4 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item from open box area. Paid about 140 with tax so I can't really complain. It is a little slow at times to start and doesn't have move storage but it will do for now.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Great value for simple functions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son to write papers for college on. He loves the light weight and ease of use and transportation. Not recommended for gamers, as the space is very limited.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Super small perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was shopping online got this for daughter in college. It's the perfect size fits in her back pack no problem. She's thrilled not to carry a heavy one around. Perfect size

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for a6 year old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer even though the memory storage is minimal for computers...for homeschool it is sufficient for my newly 6 years old student; that is learning about computers. I will say there are a few features that would and could improve the performance and capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Laptop for my 8 year old

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this lil computer. Perfect size. Does everything we need. He loves it as well. Perfect for Games and school work. I give it a 5 star with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    It's very nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not very good with computers so this is a good starter. I love the size and it's easy to move around and it doesn't weigh anything at all.The color is nice too.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Great to go online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little computer is perfect for teens. I got for my 12 year old because it’s light weight and easy for her to do research etc for school. No problems so far.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Super slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my kids to go online and do school work. It’s is very slow

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Dear Shanna, Thanks for your review. We're sorry to hear that the computer has been performing slower than you had hoped. Our customers have had success speeding up their computer by removing any programs that they do not plan to use. Here's a video that shows you how you can do this - http://bit.ly/2ALK0IH. We hope that your computer is up to the speed you had hoped for soon. - Bryan Dell

  • Rated 3 out of 5 stars

    Decent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop on sale which was nice. The sole purpose for this laptop is to play music on and it will not be used for everyday computing. The laptop pretty much serves it purpose. It takes a little long for the laptop to boot up (most like due to the processor, which is not top of the line, but I knew this before purchasing it so that's ok.) And the laptop also has a little bit of a lag in response time when opening programs, music etc., but once it get going it works just fine for my purposes. I wouldn't recommend this laptop for everyday computing. But again, for playing music and or minimal internet surfing, this laptop works just fine. Plus it's blue and I like the blue color.

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Capp7478 - Thanks for your review and for your recent Dell laptop purchase. We're sorry to hear that it's slowing down a little more than you'd like it to. Some of our customers have been able to speed up their computer by removing some of the pre-installed software that they do not plan to use. Hopefully, this helps speed up your computer and here's an article that may help as well - http://dell.to/2tSulGV. - Bryan Dell

  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    It is handy for a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is really too slow for other than checking email

    I would recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hello Margie, thanks for the feedback and sounds like you might need to troubleshoot your Inspiron. Please follow these steps: 1) Restart your Dell PC. 2) When the Dell logo appears, press F12 key to enter One-time Boot Menu.Use the arrow keys to select Diagnostics and press Enter key on the keyboard. 3) Follow the on-screen prompts and respond appropriately to complete the diagnostics. If the test fails, ensure to write down the error code and validation code. Our team understands the importance of a speedy computer and we want to help you out, for more help, please call 1 (800) 999-3355. - Chris Dell

  • Cons mentioned:
    Speed, Storage

    Rated 2 out of 5 stars

    Good for homework

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is very slow. Not much room for storage. But it’s a good little thing for a child’s homework.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      ashley1989 - Thanks for your review. We're glad that for the most part, this computer is meeting your needs. If you'd like to check to see if there are any pre-installed programs on your computer that may help free up space and speed up your computer. Here's a video of the steps for this: http://bit.ly/2ALK0IH. - Bryan Dell

  • Cons mentioned:
    Speed

    Rated 3 out of 5 stars

    Okay but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A slow machine and does not turn on very fast. I have a similar netbook from ASUS and it runs better and is 2-3 years older. Dell is usually one of the better machines and this one is not.

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Redent, Thanks for your recent Dell laptop purchase. We're sorry to hear that your laptop is not running as fast as you had hoped it would. Here are some tips that may help improve the speed of your laptop: Delete temporary files and directories
      1. Click Start, then in the search bar type "disk". Disk Cleanup should appear on the menu above the search box.
      2. Run disk cleanup and eliminate unneeded temporary files (Search results, Internet Cache and other windows temp files you may no longer need)
      3. Select files you want to delete then click OK to start the cleanup process.
      Uninstall applications you no longer use
      1) Open the Programs and Features application in Control Panel.
      2) Scan the list of applications installed for ones that you no longer use.
      3) Highlight any application you no longer use and then click the uninstall button at the top of the list. Follow the prompts to uninstall.
      4. Repeat for each application you want to uninstall.
      5. Move large files and/or seldom used files to backup media (Photos, Music you seldom listen to, application downloads after the application has been installed etc.).
      6. Empty the Recycle Bin.
      You can read the full article here - http://dell.to/2tSulGV.
      Thanks again and we wish you the best. - Bryan Dell

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice laptop for a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Christmas present for my parents, all they need is a small basic laptop to replace their older one. Happy to have found this.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 1 out of 5 stars

    Worst Laptop Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not waste your money! I got this laptop for my niece for Christmas. She doesn't do much, mainly just surfs the web. The first time I turned it on, it would not even load. I got an error message saying something to the effect "please use Dell 45s power supply, that came with the laptop." I was using the power supply that was in my new, unopened box shipped directly from Dell. It gave me the option to load anyway. I did, thinking it would only need Windows updated or a driver updated. Wow! Was I wrong. I updated everything and was still getting the error message. It was only running on the charge the battery shipped with. The battery finally died. Unfortunately, before I could erase my data. The operating system takes up 70% of the 32GB hard drive. With 4GB of memory, it was way to slow to surf the Internet. I only paid $139 for this laptop on Black Friday. Even if it did not have the power cord issue, this laptop still would not be worth the money. Do NOT Waste Your Money!

    No, I would not recommend this to a friend
    • Brand response from YourDellTeam
      Posted .

      Hi Valued Customer, Thanks for your review. We're sorry to hear about the power cord issues that you're having with your new Dell laptop. For this specific error, we'd suggest that you contact our Dell Technical Support Team so that they can help you resolve it - http://dell.to/2sH7Qlm.
      If you have additional questions about your new device you can always refer to our Product Support Page here - http://dell.to/2fQEShv. We hope these tips help resolve the issues that you're having. - Bryan Dell

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