Customer Ratings & Reviews

The only thing I don’t like is the weight, and that is definitely not a deal breaker. It makes using the two-in-one form a little bulky, but manageable. Overall, this is just a good, solid laptop! Dell is a mainstay PC brand and for good reason. Dependable and well built with good enough customer service for everyday users to get what they need. This model is geared to consumers, not business, but it’s still excellent quality and you get a pretty ice blue color that adds a little style. The quality is especially important with a 360 spine that will see wear over the years. Flip the screen all the way around with confidence and enjoy and easy (albeit a little heavy) tablet experience. The speakers are great for watching a movie or show and the tent mode is perfect for setting on a table or lapses and browsing with a friend. Touch controls on the screen are intuitive and smooth. My senior citizen parents truly enjoyed using it in that mode to scroll photos and websites. Flip the screen back around to laptop format and the backlit keyboard provides satisfying feedback and spacing. AMD is my processor brand of choice and this little 5 series does not disappoint. The whole unit is zippy and run Windows 11 and Copilot without a hitch in my experience. LOVE the fast charging!! I would buy with confidence for anyone who needs a dependable laptop with the added fun of that two-in-one form factor. Those can be tricky and this one seems like they nailed the combination of solid build and fun.

I will preface this review by saying my usual daily computer is my 2024 MacBook Air, but prior to owning my MacBook, I was a long time PC user. This laptop seems like it will be a very solid laptop to have at home. It has a touchscreen, which is very helpful while using the computer, however the screen clarity difference compared to my MacBook Air is very noticeable - this laptop’s screen seems more pixelated than my Air’s. That being said, in my experience, you will always have that to some extent with touchscreen computers. I trialed this laptop with a video call, and the speakers, camera, and mic were all as expected, and neither I nor the person I was talking to experienced any issues with the call volume or video. One downside I found - that honestly boils down to more of a personal preference for me - was that the computer seemed heavier than other similar sized computers (both Windows and my Air), which would discourage me from carrying it in my backpack while commuting on public transportation.